Took my mother‑in‑law here for her very first pedicure. We called last minute on a Sunday, and they were able to take us right away. We picked a color, sat down, and they got started immediately. The staff were genuinely pleasant, and they did a great job with both of our services. There wasn't a clear menu of options, and a paraffin wax was included by default, which surprised me a bit. The salon itself isn't the "prettiest" I've ever been to, but the service was excellent -- definitely still a 5‑star experience. We'll be back, and I have a feeling my MIL might become a regular. Now to convince her husband to join her next time! read more

I requested a service but a lady show up front of door, said they very busy in the mornings, 2 persons inside, walk-ins not welcome.!!!

I don't go often but I love the massage they give with the pedicures and the massage chairs are the best. I do a very basic mani so I can't really comment on artistic direction but they're very friendly and my nails look great. read more

I had a great experience at Passion nails, the pedicure I got was the best I ever had!

Got a gel manicure by Ly and Tam (the owner). Was able to make a same day appointment and be seated shortly after arriving. They have a huge variety of colors to choose from, I chose DND 301. I asked for a square round shape and got exactly what I wanted. The salon is very spacious and clean. Ly gave me a hand massage after as well. Tam, the owner is super friendly and makes you feel like family. Highly recommend Passion Nail & Spa! read more

Passion Nail & Spa - Gel manicure by Ly - Nail Salons Near Me - San Rafael, California

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Very clean salon, owner Tammy and all of the technicians are lovely. Best manicures and pedicures I've had to date and I've tried them all.

This place is great. I've been coming here a couple years now-the ladies are all super nice and they do a great job. My manis and pedis always last a long time. I love the paraffin wax they use on the pedicures-great massage too! read more

I great place for pedicure!! Lily was thorough-warm wax dip included too. So relaxing Nicely decorated-clean, the best massage chair I have ever experienced. I bought fancy coffee at "Fox and Kit" next door and easy public parking make this one of the best experiences in San Rafael!! Looks like they are well equipped for other nail services. Cash is the best d read more

I love this place. They are all kind. It's super clean and they do an amazing job! If you live French manicures like me, ask for Nick. He's so good read more

Passion Nail & Spa - Nail Salons Near Me - San Rafael, California

Found this place cause my regular lady was out of town and needed and mani desperately. Highly recommend very clean and welcoming.

After going here for the past 3 years, I don't think I'm going back. I picked a color which the lady said it does not look like the sample. But she said she could make it look like it by mixing the color with another. After she tried it, I said no that looks pink, but she insisted it was not pink. I left with pink nails, I had to ask her to stop and not finish the manicure. They still charged me full price for it. read more

Passion Nail & Spa - Nail Salons Near Me - San Rafael, California

Under new ownership unfortunately. Super rushed me to pick a color. Super rushed the entire time, it was over the top bizarre how fast she could work. I felt like I was in a fast forward movie scene. For the increase in prices I expected a lot more. The entire pedicure took maybe 15-20 min! Not relaxing. When she went in to the client after me who was a regular customer she really took her time. Lost a good customer as I'm loyal to who I go to. read more

I just got my nails done. The job they did was good. I paid by Venmo, only to have the owner and one of the other women follow me out to ensure I paid after I had already shown her the confirmation acting like your customer is stealing a pedicure will ensure I never go back!!!!! read more

gave me the wrong color and wouldn't put on another coat when I asked nicely. also took all my change without asking, assuming it was all her tip. wouldn't recommend read more

I only go in for mani/pedis once or twice a year as a treat to myself. This is the place I go to after having tried others that ended up too rough or just ok. The staff are still nice. I made the mistake of walking in without an appointment on a Friday. They fit us in anyway. What I love about this place is they have great massage chairs, hot foot baths, wax massage, and real professionalism. For me, I saw nothing that would indicate things are not good under new management. They seem the same to me. I highly recommend!!! read more

After going to this salon every 2 weeks for almost 4 years, we stopped coming about 7 months ago because my daughter went away to college. Now that she's back for Summer, we decided to get our nails done. We were shocked to see that the salon was u see new ownership as we loved Leigh, Vivian and all the ladies here. The atmosphere has changed and the quality of their work has also. We only saw 2 familiar faces during our visit today. Both of us got gel manicures and regular pedicures. Although the women doing our nails were nice, the workmanship is lacking, to put it nicely. We will not be back here ever again. To pay $160 and have our nails look like we did them ourselves, inconsistent polish coverage that is lumpy / bumpy and as much dry skin on our toes as when we got there.... No thanks. I'll save my money or go somewhere else. read more

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This spot is alright, but not what I was hoping for. I used to like it, but it sounds like they have new ownership. They do dip manicures which is pretty rare for Marin, so that's a plus. The apex of the nail (when you look sideways at it) was poorly done, and despite mentioning it several times they weren't able to correct it. The nails dip down in the middle which is a bad look. For $60 you could get significantly better quality in SF. Got these for my bachelorette and was disappointed with shaping :( read more

Passion Nail & Spa - Flat apex shaping - dips down in middle which is a sign of uneven dip application. Asked them to fix, but they were not able to. - Nail Salons Near Me - San Rafael, California

Excellent in every way!! Great customer service, quiet atmosphere and the pedicure was incredible! I highly recommend this place.

Passion is the only place I go to in San Rafael. I'll keep going there for as long as they'll take me! Great service. read more

Passion Nail & Spa - Nail Salons Near Me - San Rafael, California

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I was so happy to find the Passion Nail & Spa salon. The owner and employees are very skillful and kind and the salon feels clean and inviting. The pedicure chairs are in good condition - much better than most nail salons. The selection of nail polish and gel nail polish is generous and well-maintained. The prices are very fair and the regular pedicure includes a foot paraffin treatment - I have never found that elsewhere. They are willing to accommodate walk-ins, but it might be better to call ahead. Please plan to tip in cash, as this is their request. Finally - I am ALWAYS pleased with the results. :) read more

Passion Nail & Spa - Nail Salons Near Me - San Rafael, California

Probably the worst customer service I've seen. I went in and asked them do they take walk ins for a gel manicure and was told yes pick a colour. I pick a colour and am then called over to the table. The lady starts to paint my nails but then when I say "am I not supposed to be putting my wet nails into a light not a fan?" She says that this is regular polish. I then explain i asked for gel as I cannot have regular polish in my job (I work with newborns and polish chips and can fall into infants mouths, big no no in my job). She then says she doesn't have time to do it and to come back later? This was my first and very last time going here. Extremely awkward interaction accompanied by saying I didn't say what I asked for? read more

I loved the old Passion Nails! Unfortunately it was sold and I won't be returning. I went in for a basic gel manicure five days ago. The manicurist kept messing up and rubbing the polish off. Some nails ended up with two coats, some with four coats. The polish is already peeling. Waste of money and time. read more

Passion Nail & Spa - Nail Salons Near Me - San Rafael, California

I have been coming here for 6 years for regular mani pedi (not gel or acrylic etc) and while I find the service and treatments to be good, even when I have made an appointment in advance about 1/3 of the time I've had to wait 15-25 mins for treatment to start. This was especially exasperating as today, someone who had made a last minute appointment, was treated before me. This is not a way to run a business. Everyone's time is important. read more

The owner sold the business & new owners have raised prices, charge a 3%fee to use ATM or credit card & want tips in cash. they also get appointments mixed up. I bought my daughters a gift certificate for gel manicures 2 weeks before Christmas as a stocking stuffer, one of my daughters went today to redeem it and she was told it wasn't enough and had to pay $15! 3 weeks ago the amount I paid covered a gel manicure and today it doesn't??? it even said GM on the certificate which stands for gel manicure. They have either raised prices AGAIN or just trying to get over. The manis & pedis aren't any better than any of the other shops in the area So why they are charging so much I don't know. I have been going to Passion for many many years, they used to be the best, but now I'll never step foot in the place again. I'm bummed! read more

Love this place! They are friendly and I always feel taken care of here. I've been happy with my mani / pedis every time. read more

Passion Nail & Spa - Dip mani with chrome topcoat - Nail Salons Near Me - San Rafael, California

First time in this nail salon. Came in for a pedicure with no polish. The lady was nice but not so thorough with the job. Barely used the buffer on my feet. I was hoping she'll scrub more at the heel area but it didn't happen. Not so thorough with cleaning my toes, I have to point it out. She gave good leg massage though. The only good thing here is the paraffin wax treatment. I am not sure if I'll come back again. read more

Passion Nail & Spa - Nail Salons Near Me - San Rafael, California

The ladies were really nice and provided and comfortable manicure and pedicure for me. They also helped me pick out a good color because I am indecisive. read more

Passion Nail & Spa - My toes lasted longer with the polish but my fingers didn't last too long because u went rock climbing - Nail Salons Near Me - San Rafael, California

Wonderful services and atmosphere. Tammy and her crew are the best! I recommend Passion Nail without any reservation whatsoever.

Made appointment for regular pedicure. It took over two hours to complete everything. I waited once I got there for almost 30 min. The lady who did my toes did not really seem to know what she was doing with gel polish. She kept cutting and cutting at my nails and cuticles for quite some time and kept needing help. She didn't really speak any English which is fine but obviously I could not communicate much to her. She barely scrubbed or massaged my feet or legs and Once she finally started applying the gel she applied too many coats leaving it thick and bumpy and messy around my cuticles. I vary rarely treat myself to a $55 pedicure so it was disappointing to leave there feeling like I could've done a better job myself. read more

Passion Nail & Spa - Gel polish - Nail Salons Near Me - San Rafael, California

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This is my second time coming here and they have done a great job at keeping things clean! I got a gel manicure that lasted a little over three weeks! They did such a great job because it wasn't peeling at all! I just got bored with the colors I had. read more

Passion Nail & Spa - Nail Salons Near Me - San Rafael, California

My daughter and I had a manicure/pedicure on a busy Sunday afternoon. The place was very busy. The staff was kind and very efficient. They did a beautiful job. read more

Passion Nail & Spa - Nail Salons Near Me - San Rafael, California

I had a terrible experience. The lady doing my nails didn't listen to me and what I wanted. I told her I wanted coffin shape nails multiple times and instead they were chunky square. While filing my nails they cut the skin serval times. I was also overcharged. The acrylics with a simple line design were over 100 dollars. Do not recommend. read more

Passion Nail & Spa - Here is a photo of one of the cuts on my fingers from filing my nails. - Nail Salons Near Me - San Rafael, California

I always get my nails done at this convenient place in Downtown San Rafael. I've never had a bad result. They are friendly, professional, and the spa is very clean. read more

New ownership at the nail salon. Excellent nail care from Annie and Nick; Both nailed it! They were professional and kind; environment clean and peaceful; massage chairs a bonus. Unfortunately, when I checked out, I was told by the owner if I pay with cash for my manicure/pedicure which I did, I would get $10 discount off of $70; however, I was charged $70.00 with no said discount. I witnessed other customers receive the "$10 off" mani/pedi when they paid in cash. When I left the tip for Annie and Nick, (20% each) the owner said, "Is that all you are giving us?" followed up by words in her native language I could not understand. Overall, great nail service; clean and calm environment; however, inconsistent communication and lack of empathy towards customer when paid in cash which was shocking and disappointing. Thanks again, Annie and Nick, for my nail beautification. read more

4 years later, and I'm still happy with my nails. I've started getting back into getting my nails done more regularly, and I always get my pedi from Van and my gel mani from Vivian. Both ladies are wonderful and great at their craft. I used to hate the way my feet looked, but Van keeps me from looking like an ogre with her great attention to detail. I like my toe nails short and she makes sure to make them short while still giving them a nice, rounded shape. Vivian does a great job with my hands. I have a terrible habit of biting my cuticles but she makes sure I look like a stable human being and cleans them right up. They're always very friendly and make a point to remember customer names to make you feel at home. Love these ladies! read more

Finally found a good place to get a pedicure after moving to Marin. I made an appointment and was seated right away and had an excellent technician who was both friendly and skilled. The massage chairs are very nice and there is a parking garage across the street- pay parking but it's inexpensive. This is definitely the place to go in San Rafael, loved it! read more

The ambience of this place is great! The staff was so kind and helped me pick out a great nails idea! They are right around the corner from me and they will definitely be my regular place! read more

Awesome spot. Salt scrub, parafin wax, long massage, very thorough nail, cuticle, and color work. Clean, comfy chairs, quiet music. Highly recommend. read more

I just got a mani/pedi and had a great experience! It's under new ownership and I got a chance to speak with the owner herself as she was doing my manicure. She's super friendly and I loved hearing her story. I'll definitely be back! read more

I made an appointment for 2 manicures and they took my friend at the appointment time but I had to wait 30 minutes before they took me. Which meant my friend had to wait 45 minutes till I was done. The owner said to me next time you won't have to wait. I thought to myself there won't be a next time. There is no excuse for that. Clearly she took a walk in and did not respect my appointment. I will not be coming back. read more