I've been getting tape-in extensions for 12 years, have worked with many stylists, and tried…read morecountless hair brands. After moving to NC from Los Angeles, I had the most unprofessional and inhumane experience ever at this salon, leaving me stuck with extensions I dislike and $1,000 poorer. Lindsey, a young stylist in training, installed my extensions. She had previously done my hair under supervision with great results, so I trusted her again. I paid $906 for 24" Hot Heads in medium brown (#3), which had always matched my hair perfectly. However, when the hair arrived, it looked much darker. I asked if she was sure it was the correct color, and she insisted it was the same, just longer. After installation, the extensions were clearly much darker than my natural medium brown hair. Lindsey said the color would lighten after a wash. It didn't. After a week, my hair still looked black, while my natural hair was brown (see photos). I called the salon, and Lindsey admitted Hot Heads had sent the wrong color. She offered two options: wait until January for the correct length and color or switch to the Babe brand in the same length and color. I confirmed over the phone that I wanted the exact same color and 24" length. Lindsey reassured me this was possible and even said she'd pay for the replacement extensions herself, as the salon owner wouldn't help. Embarrassed by how bad my hair looked, I agreed to the Babe extensions. When the new extensions arrived, the color blended better, but the length was noticeably shorter than 24". I asked Lindsey why, and she claimed she didn't know, as she had ordered 24". When she compared the Hot Heads extensions to the Babe ones, the new ones were about 3" shorter. I was livid. I paid nearly $1,000 for extensions to add length and ended up with hair barely longer than my natural hair. Lindsey said she'd try to resolve it with Hot Heads but doubted anything could be done. She then offered to resell me extensions at a salon discount. After already spending $1,000, I refused to pay more and just wanted what I had initially paid for. Lindsey told me to text her directly, not the salon, because the owner was rude and had caused her to lose clients. She claimed he was retiring soon and that she was trying to ensure I had the best service. After texting her for updates and receiving no response, I contacted Hot Heads directly. They were willing to fix the issue if the salon opened a claim. However, when Hot Heads called the salon, Lindsey was "unavailable." Frustrated, I went to the salon in person. Lindsey was there, but before I could speak, the owner came out yelling. He claimed the salon had ordered the wrong color and length, directly contradicting what Lindsey told me. He then accused me of agreeing to shorter extensions, which was untrue--I have text messages proving Lindsey promised 24" extensions. The owner became aggressive, pushed me, threatened to call the police, and began recording me. This entire experience has been horrific. I now have extensions I dislike, which are the same length as my natural hair, and am out $1,000. Do not go to this salon. Their negative reviews are filtered, but if you dig deeper, you'll see similar horror stories. I wish I had.

This salon actually cares about its patrons. They don't push their own agenda, but rather listen to…read moreall your hair-brained ideas (pun intended) and then tell you why 1/2 of them won't work and then help you get to the 1/2 that will and you walk out every, single, time amazed at their latest creation. Lindsey has worked with me for over a year now-coming up alternatives to my crazy ideas. She has never failed to make me laugh and never failed to impress me with her talents.

I've been coming here for a while now, and will continue to do so! Shelby always does an amazing…read morejob with my hair, whether it's a cut or color visit. I look forward to my appointments! Also the restroom is decorated so fun! I wish the rest of the salon was like that haha!

The hair dresser I had had no idea on how to color my hair. It was way too light. I said auburn…read moreshe made it more blondish brown. She did not pull it through rest of hair like one is suppose to. She had the nerve to say it was the lighting in the salon and to take a look outside. I did and obviously the same. I am not sure if she knew what color I meant. I asked her to trim my hair but told her to stop because she can't do that correctly either. She definitely need to go back to school and be retrained on cutting and coloring hair. What a waste of my money. Never again in that store. I cannot trust anyone else if she has no idea.

Darlene is the best colorist in town by far and she does great cuts too, even for my daughter. I…read morefollowed Bliss from the previous downtown location and it's worth the trip. I love the new digs.

Absolutely adore Karissa Groves, she has been my day 1 since I've started my hair journey. She…read morealways gives me exactly what I want while providing advice on what would look best! And puts such good products in my hair

Such a beautiful super cool salon in the best little village! I recommend the facial services and…read moreany of the hairstyles! My girls and I have fallen hard for this salon!

I had the pleasure of getting Michaela for my wash, cut and blowout. She was kind, funny, listened…read moreto what I wanted and did not want. I have had hair trauma in the past and she showed me it does not have to be that way. She used a cooling shampoo knowing I had a sensitive scalp. Recommended a great product that has helped me without pushing the whole line. All the ladies in the shop were so kind and caring and took the time to compliment me after it was done. They seemed like a small family of coworkers. I will be going back and highly recommend that everyone goes here.

I have been to Salon Midtown a couple times now and have been so pleased with my service and how my…read morehair turned out. I have seen Bryson and he is very bubbly, knowledgeable, and talented. I have walked away from my appointments feeling lighter and loving my hair. I wish I had found him sooner! I highly recommend this salon.

I found my new salon finally!!…read more The receptionist is incredibly nice and friendly over the phone to easily book the appointment. They'll need your email, phone number, and card information (card information is normal for salons to take ahead of time to ensure there won't be as many cancellations for them). Or! You can also book online. I checked in and they gave me a little goodie bag for being a first time client of theirs which is incredibly nice. Pricing varies depending on who your stylist is and what level hair stylist they are. I went to Kennady who was simply amazing! She was honest and did exactly what I was asking for! I went to her for a haircut and that was $75, including the shampoo and style. Worth it! I can't express how friendly every single person at this salon was. They're super bubbly and outgoing. The salon entrance is facing the road and you'll have to go up a flight of stairs. They've been around for around 4 years now. They have local art hanging on the walls to buy and plants all around the space. Absolutely worth the fun experience and so happy I found such a positive and happy place to go to now :)

Latisha does an absolute amazing job on my hair! She specializes in natural hair and prides herself…read morein doing a great job! I'm able to do a variety of looks with my natural hair that last and look professional.

A friend and I are in the Greensboro area for a conference and desperately needed someone to do our…read morehair. I found Masterminds here on Yelp. We DID NOT get our hair done but I wanted to express how pleased I was with their customer service! I had a lot of time constraints and Sherelle was kind enough to call around to stylists who weren't in the shop at the time to see if they could take us. She then called me back to confirm. It turned out that we found another option while we were waiting to hear back from her but I was impressed by her professionalism and accommodating spirit. Not sure how my hair would have turned out but if I am ever in need of hair services in the Greensboro area, Masterminds will be the first place I call!

Debra, the owner, is fabulous. I get highlights and she is always spot on, would never go anywhere…read moreelse!

Rude rude rude !!! Never will I ever give this salon business . Very unprofessional and the…read morereceptionist was rude ! There are a lot of other salons that give better service than this place .

Love it no need to add the fact that I keep coming back is a testament in itself I…read morefound Becca (Tocco) on line after trying at least 5 other establishments

Lifesavers! I found…read morethis place via a Facebook group I follow that gave this place a thumbs up for affordability and quality. Who can resist a review like that? Put in a last minute appointment today to fix my severely dry, damaged and color treated hair as they were just about to close for the day and they were so kind as to squeeze me in. So first of all, I'm grateful for fitting me in. I am not usually the kind of person to walk in as a place is shutting down but I had this sort of emotional limit today where I just couldn't wait anymore after half a year to do something about this. I have been having a fam member practice on my hair and it went really badly last time with my hair literally melting off my scalp so they fixed my hair to look more put together. No pics for obvious reasons so here are a couple of my daughter being spoiled by their staff. She was having a hard time with her mom's long locks getting cut off and they gave her a bow to pick out and added glitter to her hair. Oh and lollipops. Plenty of lollipops. It was a much needed relief today. Thank you, thank you, thank you!