Aloha Motors didn't have the car I wanted but I am still giving them 5 stars. They had a couple of…read morecars I was interested in, so I test drove one, eyed balled a couple of others, and Al was very patient and not pushy, answering questions and I was not annoyed that he kept in touch, trying to help me find what I was looking for. If they had had the right car on the lot at the time, I would have wanted to do business with them.

Half the cars had dead batteries. Would not go back. Too many challenges just to get a test drive.read more

Buyer Beware - Argus Co. Lacks Integrity - A Costly Mistake. They Sell Lemons and Threaten…read moreRestraining Orders When Asking for Accountability! I wish I could give Argus Co. and its owner, Michael Gay, zero stars. My experience buying a 2005 BMW Z4 was nothing short of a nightmare. I had previously purchased a car from him and trusted his word, which made this betrayal even more upsetting. The night I bought the car, the windows were fogged, and he dismissed my concerns. The next morning, I discovered the real issue--missing window seals in the convertible top. He promised to fix it, and the repair was a joke - from De Laveaga Service Center- mismatched pieces that left an unsealed, unprofessional mess. Then came the real problems. The day after my purchase, the check engine light went on. Michael shrugged it off. A few days later, my car was completely dead and needed a jump. A tire pressure light was also on from the start. Again, he dismissed my concerns. Eventually, a mechanic confirmed the car had a broken front wheel and two cracked rear tires--an unsafe disaster. I was sold a sports car with three dangerous wheels. When I pushed for repairs, he sent me to Big O Tires, where the situation got even worse. They put the faulty wheel back on. Shortly after, I found myself trapped inside the car, unable to open the door from the inside--a terrifying safety hazard. If I had been in an accident, I could have been stuck inside a burning vehicle. Then, while driving, the car suddenly lost power--engine failure. It barely made it to a parking lot before completely shutting down. The next morning, it wouldn't even turn over. I contacted Michael Gay immediately--from day two--detailing the dangerous and unethical state of the car he sold me. Instead of taking responsibility, he dismissed my concerns, ignored my emails, said my text messages were too much (most people would have a threat response dropping into your autonomic nervous system, feeling threatened by investing over $10,000 on a lemon and being told everything's OK don't worry when in fact now I have a dead car sitting in my driveway ) and ultimately he threatened me with a restraining order for demanding he fix the vehicle. This dealership sold me a lemon under the pretense of it being a reliable car. If you value your safety, your money, and your sanity, stay far away from Argus Co. Michael Gay does not stand by his sales, dismisses legitimate safety issues, and when confronted, responds with threats instead of accountability. Do not trust this business. Save yourself thousands of dollars and a world of frustration.

I can not say enough about how happy i am with my purchase. Mike is the "real deal". No BS, a real…read morestraight shooter. The deal I got was below market price and the car was better than expected. I would certainly give him a try.

Purchased a 2014 Prius Two in early November 2024 with ~52k miles. It was priced decently for the…read morecondition of the car (basically brand new condition) -- car was as described but even better seeing it in person. Thanks Mark for the assist and the patience through the whole process! It's been about 3 months now and the car is still running great with no issues; I waited a bit to write this review. Great dealership to work with; quick and easy process with all questions answered. I definitely recommend this spot for anyone looking for their new ride. It will be worth it!

Mark and Aly are amazing! We were searching for a new vehicle and found exactly what we were…read morelooking for here. They made the entire process seamless and genuinely positive. I would absolutely recommend them to all my friends and family. -Ameer & Sulee

Great people., Great car, and great transaction --- I talked with Mike, and Charlie. I was…read moreconcerned, The hybrid Pacifica is a complex van to understand. It had very low mileage and was on consignment Mike and charley walked me through all the new technologies, procedures and even setup my Bluetooth connection. I have owned many cars in my over 7 decades. I have had many good and some bad experiences with car sales people. These guys seemed more interested in assuring my happiness than making a sale. Many thanks

I saw this 2016 Audi allroad at this dealership 2 weeks prior to my purchase date at a "good…read moreprice" and wanted to have the sales person/owner; Charlie Yeo send me a video and he would not use the online format I suggested and was somewhat unreasonable so I decided I didnt want to make a 2 hour trip based on pictures. Two weeks later the price was adjusted over $1000 less to $6999 + gov't fees = $8,068 so I drove up the hill and test drove it for 38 minuets. I drove it on the freeway twice, pushed the speed, manually shifted it, hard breaked it and stopped to check out some of the electronics and found the drivers left mirror was faulty. The glass was not fixed to the movement motor and about to fall off. Not a big deal but technically a "safety issue". We arrived at the dealership and did a check on all the lights and had no problems o I decided to get a bank check to buy it based on me thinking all I would have to do is spend $200 on replacing the mirror and assembly and a check up. Now I know all used car sales are As-Is and final but he reason why I am writing this is because I want to share my Post Story. After driving it down the hill and 3 days later a warning light came on "Stop the vehicle immediately and check fluids". The radiator resivor was empty, I purchased gallon, another gallon and another until I took it in for an assessment. I needed a water pump which was my worst case thought for this vehicle and common for this model at 123,000 miles. I would have spent the $1600 fixing it but I was also told " the timing chain was stretched". This is a $5-8,000 fix for both! Dispite Charlie telling me "you can have somebody look at the car here" and him asking me to "sign off on the mirror that we won't fix it" what I was told days later was that the "check engine light should have came on much earlier" I was also told something else that has led me to believe that this dealership knew this vehicle needed major work. Another odd statement front Charlie was that "your plates and registration should come in the mail in about two months". I know dealers have 10 days to have sale documents into the state but based on personal experience this rings very...odd. MY LESSION: I would have better lost $200 having an independent inspector look at it and drove back rather then loose $8,000. When you go to THIS DEALER take a mechanic or hire an inspector. The Best Dealer placard that they have on the wall is not what I experienced because after this unit being on there lot for months I am of the opion they should have auctioned it off rather then knowingly selling a vehicle for 8k that is worth 3k base on the work needed. I took my one-time large VA disability check and threw it away! As long as this place has been in business I may be the minority opion but this is just BAD BUSINESS.

We went in to get a car for our 21yr old son, and got a great deal on a 2015 Subaru. Sunny is such…read morea nice man and made us feel no pressure.

We spoke to mgr Sunny he was very nice and answer all over questions , we told him up front we are…read morenot going to waste his time we like a Lexus and took a demo drive my wife love the car in 40 minutes we were driving it home Sunny was great .

I'm gonna have to agree with everyone on here. Victor is…read morelegit and professional. He set us up with a prius v at a fair value and even though there were some snafu's with some of the paperwork since we were also moving houses at the same time, he got us course corrected and everything worked out well. I would recommend Victor to anybody.

Working with Victor was as good as I customer service gets. I bought a new car and needed to sell…read moreit after only 6 months with not accidents and low mileage. Needless to say, I knew I was going to lose a lot of money. I posted my car on Craigslist and had a bunch of low ballers. Victor not only gave me a fair deal but provided the most convenience for this transaction. Efficiency, communication and honesty are the 3 words best used to describe Victor's business approach. My questions and concerns were all answered, all documents and procedures were clearly explained then a quick visual check of my car was all that was needed to complete the deal. Victor was very personable and willing to help out. Even gave me a ride back home from Burlingame to San Jose. Would highly recommend, best customer service I've had in years.

I had 2 vw cars in the past and I had bad experiences in the service department and stopped taking…read moremy cars there, this is with the previous service manager. I recently purchased an Atlas and decided to give them another shot. I booked an appointment online and upon arrival, I was quoted much more. I thought to myself "Here we go again". However, after the service tech's could not change anything (it was understandably out of their control), I was greeted by Mark S., the service manager. He listened to the issue, fixed my problem right away, and actually apologized for the mistaken price on the website. Since then, I have taken my car in two more times and both times have been great, so I'm glad Mark handled the situation well and kept me as a customer. The front receptionists are all very nice as well, and seem on top of it.

I was told my trade-in value for my VW Tiguan would be 9k, but when I got home and checked the…read morepaperwork, it showed they only gave me around 3k. I was also told the used Audi Q3 I bought was not a rental, but the vehicle history report later showed it actually was. Be careful of what is said and what appears on paper.