We use Michelle have been for years highly recommend. Never makes you wait shes a pleasure to go toread more

Called to ask for price of little girl's haircut and was told it's $30.00. That was also the price…read moreon the pricing list in the salon. After cutting my daughter's hair, I was informed I have to pay $40.00 for it, because my daughter had "a lot of hair." (????) The wash, cut & dry took no more than 30 minutes and there was no one waiting for their hair to be done, so I was confused. I paid the $40 since I'm not sure if the shady salon owner/manager would penalize the person who cut the hair for the extra $10 if I only paid $30. It was just a trim, no fancy hair style, color, etc. The cut was okay, but the experience left a bad taste. I would NOT recommend them to anyone or go back there again.

Had my first ever wax today, and Maria was so sweet and calmed my nerves the entire time…read more Her bedside manner was funny, witty and playful, even at the most painful parts of the wax and I was able to relax and get through the whole session with no tears, that's a win for me! Im excited to see Maria in four weeks for the follow up, she was amazing!

et me start by saying - I understand people get sick but the way this salon handled the situation…read morewa completely inappropriate. I have a 9AM appointment for a blow out for a wedding I had that morning. I leave my house at 835 and it takes about 20 mins to get there. (Sunday Morning not many places are open. ) I park my car and begin to walk across the street to the salon at 8:57 AM. My phone rings and it's the salon. When I answer they tell me that the stylist is sick and they can only accommodate me at a later time. A later time COULD have worked if they had given me more than a 3 MINUTE NOTICE that my appt wasn't happening. Again I understand sick happens but if this person was already on their way to the Dr you knew more than 3 mins ahead of time. Ultimately you cannot trust this place if you're making an appt for an occasion.

Love A Cut Above - so glad they're open again after being closed for the pandemic! They have great…read moresafety measures in place to ensure health and social distancing (sanitizing stations between customers, required masks, etc.). Reception is always friendly and professional - it feels as though everyone in the salon knows you and is happy you're back! The entire staff is wonderful, and I'd like to give a special shoutout to Danielle. I met her during my wedding trial process, and I've been a loyal client ever since. She understands exactly what I'm looking for, and always offers supportive suggestions on style. I went to her for my first short haircut (I've had long hair my whole life!) and my first hair-coloring. I always leave the salon feeling beautiful and confident...what more can you ask for? :-) Including some wedding photos featuring hair/makeup for this review - thank you again, Danielle and everyone at A Cut Above...see you again soon!

They actually had my husbands review deleted so I signed up just for this review~ horrible and my…read moredaughter is now miserable over the cut ! just a simple take an inch off the back turned into a chop off . My daughter is a young teen 15 she knows how to speak for her self and they treated her rude and my husband even requested to speak w manager cause when he returned she was in tears over the cut . Veronica is fast paced too fast doesn't listen and this is why my daughter is now miserable with the wrong cut . Horrible experience

My go to place for a quick blowout while I'm in town. Theres always a ton of people working so you…read moreusually don't have to wait long. If you want them to put in extentions, theres an additional fee. You can't go wrong with a $25 blowout and a nice hair wash before!

A "blowout" I asked for brush curls and she proceeded to only do brush curls on the back but gave…read moreme a hard time because I "didn't have layers" which I did. Then she used the flat iron to curl the front pieces which were clearly layered. Didn't dry my hair all the way. Very rude and dismissive. What happened to the customers always right?

Went today for the first time. Meredith did my blowout. When I walked in I recognized her and her…read moresister Carrin from a Salon they used to work in and I used to use. Everyone there was so friendly. From the minute I walked in, they both welcomed me immediately! The receptionist was so friendly and outgoing. They gave me sanitizer , took my temperature and sanitized the chair before I sat down. Meredith gave me an awesome blowout. I love it! I never was her client in the other salon, but glad I had the opportunity to have her do my hair today. I will definitely be back! Thank you so much.

I came in for some highlights. I had a newer stylist. In short I had to return to get visible…read morehighlights I paid 200 for. I didn't see a manager either day. No one apologized. It was very clear this stylist should still be working under someone for color or highlights and I lost trust. I won't be back.

Great prices WILL GO BACK got a deep conditioning and it blown out and straight. It was so shiny…read moreafter!!! For reference I have curly hair ‍

I've been a customer since 2018. Excellent outs. Some bad experiences but overall positive…read more Yesterday ATM was down so my tips to blow out man and hair colorist were only about 15 percent. The man started counting my tips and made a nasty comment. I was very embarrassed. The manager listened near by and over. He was very nice. But the staff can be rude about tips very pushy sometimes and look at your tip then barely say thank you even if it is a high tip. I usually do 25 percent but they still seem Unappreciative.

This salon is great... always friendly and professional. They do a great job with the color, cut,…read morestyling and blow outs. Come out and try for yourself!

Came in for a color service and left disappointed. My roots came out way darker than discussed and…read moredidn't blend with the rest of my hair at all. My hair came out a dark brown/near-black, where the inspo photo I walked through with the colorist is a warm caramel balayage with golden highlights, pretty light overall not this dark mess I have. But the worst part was what happened after. Before I even had a chance to process the results, staff started loudly asking me to pay in cash -- repeatedly, every few minutes, in front of a full salon. It was embarrassing and felt more like harassment than customer service. I shouldn't have to feel pressured and humiliated after dropping money on a service that didn't deliver. Won't be back. Below is what I asked for vs. what I got.

I went here for the first time after some work colleagues recommended Maria for blonde highlights…read more I brought pictures and stressed the fact I DID NOT want my hair yellow/golden blonde ( I personally do not wear it well and my colleagues have a gorgeous icy/silver that I thought she would be capable of doing on me as well ). I asked for ashy/silver blonde and left with 5 different color blondes in my hair, none of which matched what I asked for as a few pieces were even orange. PRIOR to even making my appointment, I told Maria my hair takes about 3 1/2 hours because I wanted to make sure the time allotted was adequate. My hair was done in two hours ( including cut and blowdry) and she even stated " next time we can go more silver/ashy". Pretty sure she knew the color was off immediately, but I personally can never tell with the salon lighting. That comment alone made me feel uneasy and I had a feeling it was going to be wrong. After looking in several different lightings and realizing how horrible my hair looked, I returned a few days later ( when my work schedule allowed) and Larry did a glaze for me. Unfortunately, but not to his surprise, the glaze did not help because the foil did not lift my hair where it needed to be to create the ashy blonde desired. I have been getting my hair highlighted since I am 13 years old and have had icy/silver before ( my base is also dirty blonde and warm so if done correctly, should be easily achieved by a professional). I called back to come in to get my hair re foiled as it was nowhere near what I asked for, but I think Larry already knew that. I was extremely embarrassed and unhappy with my hair and didn't even want to wear it down for the next several days . When I called back I was told I would need to pay for some of the service as "communication" was off the first time and it was going to be a lot of work. I was very direct and communicated several times that I DID NOT want my hair yellow/gold and provided photos prior to my first service. I am not sure how much clearer I could have possibly been. Communication on my end was NOT off and I felt like Larry was putting the blame on me for Maria's poor performance that day. To ask me to repay for what I already paid for is poor customer service in my opinion. It should have been done right the first time and none of us would have been in this situation, especially me. He saw my hair and knew it was nowhere near what I asked for so to place the blame on me was extremely uncalled for and his frustration was entirely misplaced. It was not my lack of communication that caused this outcome and I was very taken back and offended that it was portrayed in this way. After being totally disgusted by the outcome and then being told I had to pay for repairs, I cancelled that appointment. Not even ONE time did Maria reach out and apologize or try and make it right. It was all put on me to try and figure it out if I WANTED it fixed. You have to be kidding me! This is not how my situation should have been handled and quite honestly the salon should be ashamed of themselves for handling it in this manner. That's bad business. Her statement alone showed she knew the color was off after she blew my hair out, so accountability for her mistake would have been much appreciated. I felt my situation wasn't handled correctly at all as I was very open and honest about what I wanted. If Maria needed clarification, which I find hard to believe, then she should have asked. Although I wasn't charged for my glaze, I did leave a tip on the counter for Larry and the shampoo girl ( sorry I forgot her name) because I felt that was the right thing to do. However, the right thing for them to do for ME would have been to refoil my hair, FREE OF ANY CHARGES, if that's what was needed to achieve the DESIRED OUTCOME. My hair has never taken two hours to complete so I should have known something was wrong then. I believe the photos speak for themself so do with it what you will. The salon is adorable and the cut and blow out were nice, but the color is embarrassing and their approach to make it right was subpar to say the least. How does a stylist not even reach out to an unhappy client?! That alone just blows my mind.

A dear friend has been using this salon for years...i decided to try them. WELL WOW OH WOW is all i…read morecan say. I used Nicole, and she hit it out of the park on my first visit. I will DEFINITELY be recommending and going to my new favorite salon!!