I rarely leave reviews, but this experience was disappointing enough that I felt it should be…read moreshared. I initially reached out to speak with the manager/owner regarding an issue my mother experienced while scheduling an appointment. I was told by Nicole that the owner, Sheryl was finishing with a client and would call me back around 3:00 PM. That call never came. I followed up at 4:00 PM and was then told the owner had already left for the day but would call me once she got home. Again, no call was received. The original concern was regarding my mother's appointment. As a Mother's Day gift, I purchased her a Groupon for highlights so she could treat herself and enjoy the experience. She successfully booked an appointment for next Saturday at 11:00 AM and later received a call at 5:53 PM that same day asking whether she would be paying full price or using Groupon. Once she confirmed it was a Groupon appointment, the tone of the conversation noticeably changed and she was told she would now need to wait an additional 2-3 weeks because that stylist "doesn't take Groupons." We were then told this policy is outlined in Groupon fine print and that Groupon appointments must be scheduled weeks out. However, I reviewed the Groupon details thoroughly and could not find any language stating that only certain stylists accept Groupon appointments or that there is a required waiting period. My concern isn't simply availability, it's the inconsistency and lack of transparency. If restrictions exist for Groupon customers, they should be clearly disclosed before appointments are booked, not after confirmation. It was disappointing that something purchased as a Mother's Day gift ended up becoming stressful and left us feeling like the appointment became an issue only once the payment method was disclosed. I was hoping to resolve this directly before leaving a review, but after multiple promises of a callback that never happened, I felt it was important to share our experience.

I've been going to Sheryl James salon since the salon has opened and I've been really proud to see…read morehow the salon has grown, and has made a beautiful sister salon in Syosset ( Brianna Gloria). At this point, my hair has been blown out & washed by many of the stylists, and each blow out is prettier and different than the next as each girl has their own particular blow out style. Ive known Sheryl for years from her prior salon experience, and it's a place I go to not just for the service, but for the people. - Erica Fitchik ( Fassler)

12 years ago I asked Nerik (aka Nick) to make me look like George Clooney. Admittedly this was an…read moreunfair request. What I got instead was a great haircut and have been going back to him every 4-6 weeks since. Nerik is an expert stylist, professional, careful, doesn't chatter but instead listens to his customers.

· Love the place. RUBEN is the best stylist ever!…read moreVery talented and very honest. My hair is not easy to cut/style. He does it perfectly (for last 13 years). I would not even think of letting anyone else to touch my hair. STRONGLY RECOMMEND

I was so happy with my blow out from Aire! I had Jasmine for a blow out with curls and she did not…read moredisappoint! As soon as I walked in (5 minutes late, oops!) they were more than understanding since the bad weather and got me washed right away and in my chair. Jasmine came over and asked me about what I wanted and got started right away. There was a nice surprise element to it since I was facing the mirror while she was doing my hair but I was so pleasantly surprised with how it came out! I was thrilled with the final result and will definitely be returning. Jasmine was fantastic as well as the whole staff. Warm and welcoming!

Literally the worst experience I've ever had in my entire life. I started going here in June I had…read moreextensions in my hair. The incompetent stylist Alyssa told me she had to fully take them out and re Install so that was about $600. It was new hair only 2 months old . She also did what she called a full head of highlights which it's not. I went back in for my move up which I now found it is not a move up simply pushing the beads up and matting the hair. More of a scam to get more money. She also claimed she did a full highlight. I told her after that time I wasn't thrilled with the color. I sent her pics of what I wanted and she blew me off and said she would do more next time. Well I went back and my hair was completely all messed up from her botched move up which I confirmed from real hair extension specialists in the area it was indeed improperly done. As a result my hair that was now only 6 months old had to be thrown out because of her incompetence. I had to how reorder new hair. Pay for another install which was done with the wrong color beads. She also had the audacity to charge me for a full highlight and an extra bowl of color. I left and reached out and told her I wanted a diff color and she told me it couldn't be done which is absolutely insane I've been getting highlights for 15 plus years I know what color my hair is capable of being. As time went on I got more and more upset and annoyed as I saw what a hot mess my hair was. I sent her pics and she said that she would add more highlights next time. I was done. I called to cancel all of my future appointments and she argued with me. She's horrible. For someone who gave this subpar salon pushing $3,000 in 6 months you would think they would be nicer. She's lazy and just doesn't want to do the work in conjunction with not knowing what she's doing. Stick to blowouts and go back to beauty school and get a class on how to talk to people.

Salon D'Arel is the best salon I've gone to on Long Island so far. I've gotten my hair cut by three…read moredifferent ladies there (Dana, Michelle, and Rosa), and they have seriously all been great. Dana is my regular stylist, but if she is unavailable I am completely happy with anyone else there. They owner is super nice, the haircuts are always perfect, and the biggest wow of all: THE PRICES! I am a girl with long, thick hair and until I discovered Salon D'Arel, I never paid less than $60 +tip for a haircut. Now I pay $25 and am completely in love. Highly recommend!

i needed a hair cut desperately today and my regular person was unavailable so my friend recommend…read morethis place. Very nice people, they took me right away and i looked like hell since i had a scratched cornea and felt bad. Rose cut my hair well and i feel human again.Great price too!! very friendly

I've passed this place quite a bit, but have never stopped in prior to NYE. I was looking for a…read moresalon open on a Sunday, and luckily, this one had popped up on my Yelp results! Upon arriving you can either park in front off Merrick Rd, or there is a parking lot and additional entrance in the back. I was scheduled with Victoria for a blowout - she was very friendly and easy to talk too, and most importantly, she listened to what I wanted! I initially wanted to try a blowout with curls, but let her know I usually opt for straight hair, so I may or may not like the curls despite my request to try something different. After curling my hair, which originally looked great, unfortunately the style itself was just not for me. She was very easy to provide feedback too and let me know her main priority was that I walked out happy. We worked together until the style was right, and I walked out loving my hair!!

I came to this salon because my coworker Alyssa recommended it, and I couldn't be more happy that I…read moredecided to bite the bullet and get a new haircut for the new year. The staff was nice, the salon was clean and pleasant and didn't smell like harsh chemicals or smoke (you'd be surprised by how many do). It had a subtle ambiance perfect for a weekend cut. I had Lisa cut my hair and besides the wash, she was the only person doing my hair. That was so unexpected because at other salons I would have multiple people doing my hair due to double or triple booking and only have the main stylist check in every now and then. I was so happy to have the focus entirely on me especially because I was super nervous as I have had bad experience with salons before. Lisa was patient and knew exactly what I wanted from my brief description. She did the cut in steps so I wouldn't be too shell shocked by the end result and asked for my feedback about layering. Most people who hear the words "I haven't gotten a haircut in a while" immediately want to push a full chop onto their client, but Lisa evaluated my hair and suggested we keep the length and even out the ends/cut off all the dead hair. She gave me a bunch of tips about maintaining my hair's health so I can get it to the next stage that I want (eventual bleach). And on top of that, the cut was extremely affordable!!! I'm so happy with my experience here at Lacole and I'll definitely be back.

Though my review is not good, I'll start by saying the staff is really lovely and kind…read more That said, Tomy does NOT give a good haircut at all, certainly not worth $200. The recommended/required treatments (lipid and cholesterol treatments) were helpful to my hair... but very very high priced. After the treatments, along with the necessary delay for haircut (in order for the treatments to take effect), the cut itself was a huge disappointment. Tomy spent approximately 15-20 mins with me, never asked my preferences and insisted 'anyone can cut hair'... but my hair simply got what amounts to a trim I'm capable of giving to myself. I'm Never going back. I'm not happy to leave a bad review, but after talking with others who have been to this salon I felt I should. Sorry

I went there for highlights. I was told my hair is too damaged. I needed his patented treatment. No…read moreone told me the price. The females working there do all the work. They make coffee, wash hair, do treatments, sweep the floors & do the blowouts. I've looked into his product ingredients and they are the same as inexpensive drug store brands. I went the next week to get my highlights & a trim. He put a few foils in. I had my hair washed. The person who blew my hair dry. It was the worst blow out. He trimmed my bangs. Took a drop off the bottom. I went back the following week because his "lipid & collagen treatments" washed out. He offered me a free lipid treatment. I asked him what's the difference between the treatments 2 weeks ago that cost $800. I had the treatment again. I had to pay $65 for another horrible blow out. They lie on their website they are open Thurs & Fri. Not Monday thru Friday. I met another customer there & we exchanged numbers. We both felt taken. We both researched his products. He's received everything we discovered through my credit card company. And from the person I met there as well. $1,900 for all of his fast talking doing nothing but hugging & kissing all few customers he has. I just went to a true organic salon. My roots were orange. That's never happened in my life. She did a fabulous job. My hair looks great. Cut,Color & no BS from Tony B. $325 & my hair looks & feels the best.

Hair Above is amazing! Debbie gave me the best cut and color of my life. She is a seasoned…read moreprofessional, who is up to date on hair trends, willing to give advice, but also takes your direction, and truly loves what she does. Debbie wants to make your hair look great, not just get a tip. I have incredibly thick hair that usually takes hours for a hairdresser to dye and cut, but Debbie finished my hair in no time at all. She also gave me personalized tips and tricks on how to tame my hair. The other employees are just as informed, pleasant, and committed to their work. They care about their customers and community and are truly a local staple with the utmost professional services and abilities. I will be returning here again and recommend Hair Above to anyone on the North Shore.

Was very happy with salon at first. After several years, my hair wasn't coming out right and owner…read moreblamed it on my hair changing. The amazing blowouts I usually got became unreliable, my bangs disappeared and the end was when I got a blowout on a Saturday for a family gathering the night before a huge party we were throwing. It was so bad that I had to blow it out myself the morning of our event and it looked very poorly in pictures. After switching hair cutters my bangs came back. Yes my hair has changed over the years, but a good haircut fixed a lot of the problems. It wasn't me. So sad. Also hours were being cut further and further and I would love a place open more often than Wednesday to Saturday, making appointments difficult to get and planning for weekend special occasions inconvenient.

First time going there, everyone was very friendly, reasonable priced, and service was great, will…read morebe going back.

Absolute disappointment! Went to this place looking for…read moresomeone who had lot's of experience and new techniques... Well, all I got was a total disaster! My haircut has never been so ugly and totally damaged... Going to this place has cost me a little fortune as I have to get hair extensions in order to cover the damage!!!!