My fiancé called there today looking for a part for our Kenmore dryer. Whoever the man was who…read moreanswered the phone was extremely rude and short with him when he asked questions. Isn't customer service part of his job?! He acted like he ate a shit sandwich for breakfast, hates his job and hates customers. I won't be going back to the Sears Homestore, and I'll advise any of my friends of this encounter as well.

Purchased a refrigerator, process took over two hours...yes, you read that correctly. By the time…read more I got home, Sears fraud unit had called. I signed for one purchase so I'll see if I was fraudulently charged for more. Appliance was NOT delivered on date (three weeks after purchase) found on my receipt, no confirmation email, phone call, etc. In fact, I was questioned about where I lived, etc., when all that information was on the receipt. I had to cancel purchase and get my account refunded because of delivery incompetence and poor customer service. This business model can not survive. Be warned!

Highly recommend Designer Appliances. After shopping around at multiple places, I discovered DA and…read morewas blown away. They carry all the top brands, including Speed Queen washers and driers which are very hard to come by. They had tons of product in stock and very reasonable prices. Also, the staff was so kind and knowledgeable. I could tell this was a well run business and I will definitely be back.

My wife and I purchased all of our appliances for our remodel here. Would definitely purchase from…read moreChuck again. The owner, Jim, was very understanding... very helpful, patient and all around great people to work with! Will definitely be back in the future for a few more items.

I needed a few parts for my very old Big Green Egg. When I went to the Outdoor Living Center to…read morebuy a kit to get the few replacement parts needed to make my egg whole again, the lady at the counter said "we have a box of spare parts, let me see if we have what you need." I would gladly have purchased the expensive 'kit' to get the parts I needed but these people are so customer oriented, they just gave me the bolts I needed and wouldn't accept any money for them. This is the hallmark of a great company - putting the customer first. I will be doing all my shopping for outdoor equipment through the Outdoor Living Center from now on. And they have a huge section of the store filled with Big Green Egg accessories that I'm telling my wife about in case she need any ideas for father's day and my upcoming birthday. Mike in Metairie

The Outdoor Living Center is the place to go for the Big Green Egg…read more In addition to the Big Green Egg grills, there are other high end grills, charcoal and grilling accessories. These grills aren't cheap, but the quality can't be beat. While I have yet to purchase mine, this is where I will get it once I am ready. In addition to grills, this shop has a large variety of high end outdoor furniture, hammocks and decorative items. The products can get very expensive, but they do have a very good selection. The staff were very friendly and helpful and will be a great resource for all of my outdoor needs. If you're looking to improve your outdoor living, this is the place to visit.

These people are horrible. They are in a SERVICE industry and act as if they are doing you a favor…read moreto let them to clean your pool. It's insane. I signed a contract wanting good service and he actually said to me " if you want to go somewhere else that's fine" insane disregard of customer service. Called another pool service and they were lovely and very responsive. Don't use this company. Too fat and happy.

Poor customer service. Called and was told a product was in stock and that they physically had the…read moreitem and the Item was put on hold. Drove over and was told we thought we had it, but we don't. Was then told a sub par product was the 'same thing' even though it was $300 cheaper and clearly not the same thing. Asked them why they told me they had it in stock and the manager said "I don't know what you want me to do about it." Embarrassing customer service abilities of the team. Also, please put prices on your products. Was also looking for a Traeger grill but most didn't have pricing.

I went to Steve's Ace Hardware today to fill my propane tank tanks. I asked the guy at the register…read moreif I just go around back for propane. His response was umm yeah but there's only one guy that does it and I will go get him when I'm done so if you just chill out I will get to you. I stood there with my mouth open. I was in shock! I waited a minute for him to finish and he said yeah propane is around back let me go get him. I decided to just leave. No way will I ever set foot in Steve's again. It used to be a nice place but the customer service now isn't even sub par!

Very disappointed with my experience at this location. I ordered paint online for a store pick up…read moreorder. After I got home with the paint I noticed they didn't mix it. I ordered a certain color and I got white. I called them and explained that this was not what I ordered and that it was very inconvenient for me considering I live over 30 minutes away. He said "what do you want me to do about it"? Then he go ons to tell me that the guy who mixes the paint will be there in the morning. He did not apologize or try in any way to make remedy the problem that HE made. Very unprofessional. In my line of work when I make a mistake on an order I go out of my way to try to make it right and apologies can go a long way.