they won't even answer the phone.... ive called multiple times over the past few weeks and nobody…read morewill pick up

At first I was satisfied until they sent me for a root canal. After that, the level of care in the…read moreoffice ceased. They sent me for the root canal and temporary filling, then told me I had to wait 8 months for them to complete the job. This is unreasonable and irresponsible. Would not allow me to speak with dentist about this. Basically told me to suck it up. If this is their level of professional care, it is lacking. Anything can happen in 8 months to tooth. Utterly ridiculous.

I thought the name has changed! I don't think they are there anymore…read more Great service, however.

I'm 41, I've had my share of dental experiences over the years, most good to great. I'm also…read morefamiliar with orthodontics and terminology, I like to understand what is being explained to me, allows for a better experience between myself and dental staff. So when I go in two weeks ago for a crown, I was told incorrectly over the phone what I was to expect for the appt., being told one day for the procedure, and then in person that it would be a two visit process. The doctor, I assume, never introduced herself, asked me and hour later after I was in the room waiting, "are you ready to get this party started?" She then explains I'm going to get a "tree stump," IOWs, a post, I know this from a previous tooth. Tells me I'm going to have a plastic cap for 3 weeks while the crown is being made, and it will be mailed to me, not the office, for the second visit. Red flags galore, over an hour late in seeing I. The room, unprofessional interaction, godawful office space, didn't look remotely current with the equip. Staff coming in and out rummaging for supplies as I waited. No apology for being late. Officer manager quotes me 4 weeks until the second visit, contradicting whomever spoke to me prior. Spider sense, gut feeling, fight or flight, I said no thanks, and left. I went to a different dentist that is out of network and it was well worth the money. Don't skimp just because the dentist is covered by your insurance. Go with who's great, not sure hat obviously felt like to was going to be a horrible experience.

I have had the pleasure of being a patient of Dr. Wissink (Volvo Parkway, Chesapeake, VA) for over…read more10 years, and she is truly an exceptional provider. Although I sometimes feel apprehensive about scheduling appointments, her remarkable skill, professionalism, and gentle approach consistently put me at ease. During one visit, I accidentally bit her finger while being fitted for a night guard, and she handled the situation with humor and grace, immediately reassuring me. She laughed it off, saying, "It's okay, I have nine more!" Experiences like this reflect her calm demeanor, patient-centered care, and genuine compassion. Patients may arrive feeling anxious, but they leave feeling reassured and confident in their care. In my experience, there is no better way to describe Dr. Wissink and her team than as the G.O.A.T.--the greatest of all time. S. Parks

Several phone contacts with the Konikoff Volvo Pkwy office, including my 1st-time appointment on…read more7/31/24, have been excellent! The front desk staff, doctor, and hygienist were amiable and professional. The oral care and attention to detail were awesome! I was so pleased and look forward to my next visit and ongoing patient care! 100% recommend Konikoff Volvo Pat Brown

Joshua O. Miranda, DMD is an amazing dentist. He will always go slow and even apologizes repeatedly…read moreif he thinks the patient is in pain. He did so for me even though the tooth he worked on had a root canal and could not feel pain any more. I had to get a crown worked on right before surgery and he got me in and worked out a fix in order to avoid any dental issues being a problem. He tries to keep costs down and is so nonchalant about it. I trust him with my and my daughter's teeth and would recommend him to any and everyone. He is a genuinely caring person and will listen to your needs! I'm grateful for him.

I have been going to them for over 23 years. They are now too large to accommodate the clients…read morethey have. I needed emergency work and called their after hours line. Called the office when they opened . On hold long enough to drive over and be IN the parking lot when they FINALLY picked up. They told me to have a seat and they would get to me. Went in and waited until 9:27. Told them I was leaving. They called me in the parking lot and said my appointment was for 9:30 and they would never give me another emergency appointment! They NEVER told me they worked me in!!!! I wish Dr. David Konikff had never retired.

The office is currently booking 11 months out which I find unacceptable. There is also a very long…read morewait list for cancellations. The dental equipment machines look rusty and paint chipping off. They are so tightly booked solid my hygienist said she needed to use the restroom but didn't have time to. The doctor did not feel my neck and jaw to detect cancer. The hygienist did not have the standard extra person to call out the 3,2,2,1 gum health numbers to which slows down the appointment.

Responding to your response of my previous review regarding your practice of sending customer calls…read morestraight to voicemail. I'm not anonymous. I am the only person in the reviews who's noticed that the office doesn't answer their phones. You also see my first name clearly at the top of my review. Rather than calling, I went in to see my doctor after a weekend in pain. I was informed "that he was going into a procedure," and the staff member escorted me back to her desk. I explained my issue, which was that from the medicine I was finally prescribed, I had an infection. I had an emergency, and the care I received when I was in the office didn't extend to after-hours.  Providing exceptional customer care and service can't be your top priority when, in fact, your phone calls--I know "customer" calls--go straight to voicemail. I sit in the office at every visit, and I do not hear or see anyone answer a phone call. No one. As the staff member listened to my concerns, in hindsight another staff member (brunette, with a ponytail) came and sat right next to us. Pretending to stare at the computer screen, "being nosey" and "eavesdropping," which was unprofessional, especially when your customer realizes what you were doing. On the contrary, this woman could have been answering the phones. This is a pretty large office, and it looks like they have ample enough staff that could also cover the phones, as in other smaller dental offices with smaller staff. Whenever I ask why phone calls are going directly to voicemail, I get this look as if the individual doesn't know how to answer because I've heard all the lack of excuses. As here, you're telling me to call the office, but you don't answer the phones.

Very good dentist. My family and I love the service. Thank you Idea Smile family for taking care of…read moreus.

1st appointment was chaotic. Once it was over they left the bib wrapped around my neck, tools still…read morein my mouth, glasses on my face. I had to ask if they were going to remove any of it. My next two appts (every 6months) were cancelled the day of because there was no dentist to perform the cleaning. So I havent had a cleaning in over a year. I go to the dentist every 6 months for cleanings and my 1st appointment with them, they advised that every one of my teeth had cavities/decay. It would be over $2k to clean. I took my business elsewhere. Come to find out, my teeth are still in perfect condition. Do NOT here. Clearly they have no idea what they are doing and I believe the good reviews they are recieving are from the employees. BEWARE

I have had the Best Experience by Far at Dr. Ball's Office in regards to Dentures! Dr. Ball's…read moreOffice takes their time and with expertise to give you dentures that fit well and will also help with making them to not cause gag reflex's that was my biggest problem. Dr. Ball and Megan spend the time to trim your dentures to give you the best fit and to help with such issues you may have with wearing them. I Definitely Recommend this Office !

Great customer service and I always feel comfortable. Love the dental hygienist I usually have. I…read morebelieve her name was Melanie. The place has a nice aquatic ambience and pleasant welcoming area. Julie Ball has great staff and she's pretty funny.

I had such a great experience at Modern Family Dentistry. The office is beautiful, the staff is…read moreamazing, and I felt like my cleaning and overall care were extremely thorough. They gave helpful recommendations and even provided a referral. This is officially my family's new long‑term dentist.

Once again, a fabulous visit! Nice relaxing wait room, and appointments are always on time or very…read moreclose to it. My hygienist was very friendly, informative, and engaging. The dentist was very nice, as well: pleasant, engaging, informative. Need a dentist? Check Them Out!