Steve came to look over my plumbing issues and install new bathroom taps the other day. He was…read moreextremely helpful and convivial. He was very open to my questions and provided good information about various issues including water purification for drinking water. Last year Taylor (I think that was his name) came as water was leaking into the basement. The problem was a broken outdoor water tap that had frozen. He also installed a new water heater. Once again, he was very pleasant and helpful. To my mind, the rates at Richfield are competitive. And the service is excellent. They perform excellent work and are extremely helpful. A terrific company.

Richfield Plumbing is an Excellent company! Their customer service is exceptional! One call and we…read morewere all set up with an appointment to check out our hot water tank. Steve came out and all was looked after very efficiently! So pleased with the service! Thank you so much!

I had a p-trap that was leaking and some really old shut off valves. A friend recommended Butler…read morePlumbing to me as he's used them on three separate occasions. When I called to set up a time for a plumber to come it was quick and easy. The lady (Chelsea I think her name was) was really helpful, professional and knowledgeable. Travis (plumber) called ahead to give me a timeline as to when I can expect him (which I always prefer). He was within the timeframe I originally requested. He was professional and explained everything to me that he'd be doing. He had to run out to grab a couple things and explained the reasoning. Their company policy is to wear masks and I appreciated that. He was also very friendly and clean. No mess left behind at all. He installed my new sink and vanity as well as replaced my old shut off valves. I was very happy and impressed with the quality of work. I didn't expect him to secure the vanity or to silicone it either and he did. Very pleased with that. The price was pretty close to what I was quoted and I have peace of mind knowing a professional, ticketed plumber did the work and did it right! When I do my next bathroom or any plumbing work I will be using Butler Plumbing again.

17 years - these guys are the best…read more As a new homeowner 17 years ago I was leery of folks taking advantage. 17 years later, rental income property and a primary property later. Myself, and our neighbour home owners have built confidence and life long relationships with Butler plumbing. PLUMBING CAN BE SCARY. These guys will not gauge you. Honest, reliable work/plumbing.

We have contacted Certified a couple of times for help. The first time our AC condenser failed and…read morethe original company that installed it (not Certified) was going to charge us for the part as they made up some story about how the warranty wouldn't apply since the unit hadn't been serviced. We called Steve with Certified and they were able to get the condenser fixed under warranty, no problem. The second time we contacted Certified was for our furnace that quit working. We called first thing on Friday morning, Steve was at our place by 10:30, and he had it fixed by 12:30 - including driving out to get a new blower and ECM module. I have been very happy with their service. These guys are honest and very reasonable for pricing. I wouldn't hesitate to use them again.

Had them in for a quote & then to follow through on a new furnace installation. I have been in the…read morecontracting business, as an owner agent, most of my life so I regard myself as fairly expert in these matters. Martin & Steve did an exemplary job, that is, on time, neat, clean & cordial & they had no pushback on issues being not exactly the way they initially appeared. I recommend these guys to provide both the expertise to help make the right decision as well as follow up with the final installation. It also should be noted that the price was very competitive. Cannot expect more than that. Thanks guys!

We needed our 35 year old furnace replaced. We had heard of Dave's company "Dave's Heating and Gas…read moreFitting" from a family member who was very happy with his prior work. Right from the first phone call we knew we had the right contractor for the job. Very professional and pricing was more than great. In fact, we ended up getting a new furnace/air conditioning unit and hot water tank installed! The work performed was top notch throughout and Dave made sure we were well informed of everything throughout the entire process. It was a great pleasure dealing with a company that does not have a "Big Company Mentality" of up-selling everything and treating the customer like they are beneath them. Dave made sure we were happy with everything every step of the way. We highly recommend this company for ALL of your HVAC/gas fitting needs!

Extremely happy with the level of service this company offers. They were very friendly and took…read moretheir time to do a thorough job. Their cost was reasonable as well. We paid $119 to have 10 vents cleaned. $18 for an extra 2 vents. $20 for the dryer vent and $60 for System Disinfection and Deodorization. They cleaned our vents with Benefect (a natural cleaning product). The house smells nice and fresh. We look forward to being a repeat customer.

I have send 2-3 reviews about Aries who cleaned my furnace last year and did a terrible job. They…read moretried to tell me I had the wrong company.DUH. The last review I sent I also included my invoice number and they still never got back to me. I now see that they have dropped to a 3 star from a 5 star. How they ever got a 5 star is beyond me never mind a 3 star. My house has more dust in it now then it did before they cleaned it. 0 STAR Terrible Job

This is one of the best experiences in terms of service I've had in a long time. My parents' old…read morefurnace decided to stop working properly during a cold snap. They got ATCO out and was told it was an issue with the motor. We were calling companies and most either were too busy to answer or weren't able to come out for at least 2-3 days. Well, just our luck that Furnace Solutions answered the phone and the guy I spoke with said they could get someone that evening to my parents' house. He got the information and when I got more information about the issue, I called back but received a full voice message. I sent a text with the information. It wasn't even the evening and my parents got a call that the tech would be arriving soon. Marty replaced the motor but advised a new furnace would be needed, which we agreed with. We knew the furnace was on its last legs and did not feel my parents were being told this for a sale of a new furnace. The sales guy, Jamie, called and said he could come that evening but we weren't able to meet him there so we arranged for a visit a few days later. That's job dedication he was willing to stop by on a Saturday evening! They are really great about calling if they are running late, or letting the customer know about what time they would be arriving. Jamie was a little later than the scheduled time but he called to let me know. He was friendly and asked questions and provided information. He showed us the Trane furnaces and the ones that he would recommend. The amount on the previous invoice from the motor replacement would be put towards the new total. It was also great they offered no tax for a senior's discount. They were initially going to come the next day to install the furnace but due to a personal issue, they came the following day. Not a big deal for us as a two day turn around is pretty good. I was not there on installation day but it seems they did a diligent job and removed the old furnace and installed the new one without any issues. I'm glad that we found a great company in a time of urgency when we just wanted any company to fix the issue so my parents would have heat during the cold snap. Would recommend this company and it's great they are 24 hours too!

Its that time of year when my 18 year old furnace is reminding me I should have saved money for a…read morerainy day like any responsible home owner should. My furnace was blowing cold air, had Atco gas come to inspect the issue and they recommended I contact a furnace company. When most companies would charge you ridiculous rates for calling a same day appointments as an emergency and overcharge for after hours, I was lucky to get a referral to Furnace Solutions and met Justin Jacobsen to fit me into his busy schedule and charge me a reasonable price for the service. I found their service to be honest and truthful and efficient, with the service I had received it was evident that they take and look after their customers. Totally recommend this company for any furnace issues for anyone.

I have used these folks for a WETT inspection and most recently had them install a chimney cap for…read moreme. I found them to be well priced, fast and professional. Highly recommend these guys.

Absolutely excellent experience with this company. The rain cover for our chimney came off in a…read morewindstorm. To be honest, I wasn't even sure who you call for that, a roofing company? Heating company? A quick Google search led me to this company. I had a call back pretty much instantly. They were able to be here same day, completely adhered to COVID protocols, and were both professional and friendly. Very fair price and great work. Would 100% recommend.

We were very happy with this business when we used them this past winter to replace our broken…read morewater heater and replace our HVAC and water softener as well. The staff were incredibly good at communicating and were very professional. I was also happy with how good they were at cleaning up after themselves, with their willingness to come back and fix any thing (or remove anything) forgotten or left behind, and with their service when they returned to set up the air conditioning in the spring and when they cleaned our ducts. I am happy to become an ongoing customer with their good service.

We had a Hot Water tank fail on us 6 1/2 years after install (by another company). I spoke with…read moreSandi and she was incredibly amazing to deal with. She got back to me during one of the busiest weeks of a crazy heatwave. She identified that it was still under warranty even though the original company claimed it was not. She went above and beyond and saved me over $1,000 in unnecessary costs. I highly recommend this sort of professional customer service and will make sure they are my first recommendation and go to for anything Heating or cooling related. Wish I heard of you sooner!