Jair was fantastic. He was immediately responsive on a Saturday, and available the very next day…read more(Sunday) for a low-urgency project. I needed help deepening the strike hole for my door. He asked for pictures of the lock and door jamb and gave me some diagnostic tests, all so he could make sure he knew what the job would entail and make sure he had the right tools. The job overall took him about 2 minutes, but he double checked everything before starting work and flagged a few items I should look out for in the future. To boot, he's a lovely guy with a very interesting background with a ton of specialized knowledge and training. I will absolutely call him for my next locksmith needs.

Jair is a great locksmith who is not only knowledgable of fixing antique locks but more importantly…read morewilling to take on challenges. My condo, like many in Bethesda, is over 60 years old. One of the door locks was already broken (to be exact: part of it was missing) when I bought the condo years ago. I asked the locksmith recommended by my realtor to come and fix it, only to be left without any follow-up and explanations, probably because he could not think of any solutions to a discontinued antique lock. That was very disappointing. Recently, I found Jair. I decided to give him a call after reading all the good reviews about him online. He responded quickly, came and inspected thouroughly, and explained to me the issue in details patiently. The most important thing is that: he was willing to figure out a solution to this difficult situation. He made an effort to source a new lock which is compatible with all the dimensions of my old lock. He also provided options for me when it came to pricing. Eventually I picked a pricier lock as I think it is worth investing. At the end, the problem was solved nicely at a reasonable price and within a short time frame. He even gave me additional advice on my door when he spotted that the door looks misaligned. I rarely write reviews, but I hope my experience can help home owners in Bethesda know who to reach out if they have similar problems.

I can't stop raving how Avi and this company came in at a time of need. They were punctual and came…read morewithin 30-45 minutes. With inclement weather, and tenants expected to arrive , Avi worked tirelessly to get the situation resolved with an initial temporary fix and the providing a solid solution long term. The value has been tremendously. I see my tenants seamlessly able to utilize the entrance/exit. What a reliable, trustworthy, company!

We broke two keys in our front outside door lock, so we could only enter and exit through the back…read moredoor. Avi came on time and replaced all 3 outside door locks with new ones on the same key. He also found a part for our 90 yo inner door that sets the deadbolt. Highly recommended!

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

Moshe from Rockville Lock and Key did an outstanding job replacing my old door handle and lock set…read more He is extremely skilled and knowledgeable, with great attention to detail throughout the entire process. He worked efficiently, explained everything clearly, and made sure the installation was done perfectly. After completing the job, he cleaned up thoroughly, leaving the area spotless. What truly sets Moshe apart is his professionalism and genuine care for his customers and their properties. I am extremely satisfied with his work and would not hesitate to recommend his services to anyone in need of a reliable locksmith.

Received a call from this company the CALLER quoted me an extremely high price for a simple job. I…read morementioned to him that I was looking for other options beside the one that I've been dealing with... after he told me that there really were no other options and quoted me an extremely high price, I told him well I could just buy the part and have my Handyman install it. He then got smart and said "well why are you contacting other companies". That was very nasty and uncalled for!!! I would not do business with this company ever again.

i lost key to the public storage lock on my unit. So glad I called this place. Nicest man arrived…read morearound 15 minutes later to do the job. Even though service was priced higher than others, it was worth every penny. Believe this nice man made all the difference between doing a job verses doing a job with heart. Thank you.

I lost my Nissan Altima fob key…read more I call 24/7 key maker arrive fast and make for me the key on the spot I don't need to tow the car and price was much cheaper then the Delar Very recommended

We had a wonderful experience with Dani from Golden Hands Locksmith. I called and left a message,…read moreand he quickly texted me back and arranged an appointment for the very next day. He stayed in touch the morning of the appointment to keep me updated on his arrival time, which I really appreciated. Dani did an outstanding job fixing a deadbolt that wasn't working properly. He was efficient, knowledgeable, and made sure everything was working perfectly before he left. The cost was reasonable and fair as well. Beyond that, he is a genuinely kind and warm person -- easy to communicate with and very professional. We were extremely pleased with the entire experience and would absolutely call Dani again for any future locksmith needs. Highly recommend!

Responded to an emergency lockout immediately, super easy to work with. Other places wanted me to…read morecall, but Golden Hands Locksmith provided a simple, reasonable quote based on the information I provided. Would hire again (though I hope I don't have to!).

Quick response to my inquiry. Came late at night which I really appreciated. Thank you for saving…read morethe day for us!

I requested service to replace the broken lock on the door leading to the garage, and I decided to…read morereplace the lock on the main door as well. David arrived on time the next morning and provided up front pricing on installation of the new door locks.The price was fair and decided to have him install the locks. He finished the installation within one hour, checked the keys (decided to stick to my old keys) to ensure they worked with the new locks, and cleaned up. Thus, he did a great job. I would call him again for locksmith service.

The locksmith sent to warehouse by Moe today was an expert in fast talking hard sell. My wife told…read morethe dispatcher there was no hurry but the locksmith showed up immediately and we were charged emergency rates. She asked for re-keying and he replaced locks instead. I told hin to change the pins in the existing lock and he did not. He changed the outside cylinder so that the back door two cylinders and the front door outside cylinder had the same key . He spent one hour and we were charged almost $900. However, he did meet our basic requirement: to defeat any one who had made an copy of our door keys and tried subsequently to enter the house.

I called to have a lock and handle tightened. The tech insisted that we needed an expensive new…read morelock and that he did not repair locks. Not well trained.

awesome service as always. Great communication and exactly what we needed right at our doorstep.read more

Quick and direct. He's so thoughtful and was quite speedy in his replies and execution. Will hire…read morefor future jobs and recommend!

In a total bind yet again, I turned to my fellow Yelpers to find someone to change my locks--again!…read moreThe reviews led me to make the call. While a direct quote wasn't provided over the phone, I was given a clear price upon arrival. That said, after my request, I was serviced within an hour. The technician was respectful, and courteous, and recommended the best lock for my door at a great price! I highly recommend them and would absolutely contact them again if needed.

After I had a disappointing experience with a previous handyman, Hay Ams was quick to reach out and…read moreprovided locksmith services within the same day (An hour to be exact). He fixed the doors so well and at a reasonable price that they all were able to both close and lock without having to be rough with it (I never thought in my life that I would be excited to open and close a door like a kid). I will definitely keep in contact for future projects!