I was very pleased with the work that was so quickly done to bring back my email on both my iPhone…read moreand my ipad. the wait was short and the cost was very reasonable. I highly recommend this group of guys.

The battery on my 3 1/2 year old iPhone 7plus was dying. Took it over here and within one hour it…read morewas fixed for $75. Thank you. However, Be aware that when you put your credit card in to pay, a tip screen pops up. Awkward. Next time I'll bring cash

They were super helpful in helping us find what we needed, and even helped us work on price and a…read moregood time for pick up. Highly recommended this place. Wonderful people.

I was greeted by some friendly people. The store selection is really good and most everyone was…read moreextremely helpful. I got the product I wanted at a great price!

Located right next door to Whole Foods, the only other store in that "shopping complex" on the…read morecorner of Chenal and Bowman. Shocked that this location was not already on Yelp??? The employees here are SOOOOO much more professional and friendly compared to the NLR location. A lot cleaner here as well. The few times my family and I have come here or I am here by myself, maybe 3 minutes pass until an employee notices and asks if I need help/if anyone has helped me. They seems to have a better working atmosphere at this location because I noticed a lot of the employees interacting with each other a lot more. Careful if you enter using the entrance on the Chenal side of the building (where geek squad installation is). I always notice people speeding towards the exit here and cut the corner too fast!

This was one of the worst retail experiences I've had, and after this, I have no intention of…read morespending another dollar at this Best Buy. I went into the store looking for advice on prebuilt gaming PCs with specific components. Instead of getting recommendations or speaking with someone who actually understood the products, the employee simply read the specifications off the display cards. I was already capable of reading the cards myself. The entire reason I asked an employee was because I expected them to provide knowledge beyond what was already printed on the shelf. If your sales staff can't answer basic questions about the products they're selling, what's the point? The refund process has been just as disappointing. I canceled my purchase after changing my mind and was told the money would be returned within 5-7 business days. That timeframe has passed, and my money is still tied up. It's unacceptable to leave customers waiting on hundreds of dollars longer than the promised window with little to no communication. Trying to get help online was an even bigger waste of time. I sat waiting for over an hour for customer support, only to walk away without any meaningful assistance. In the end, I was effectively told the issue would have to be handled through my bank anyway. If that's the only solution, why waste customers' time with a support system that doesn't actually resolve anything? After reading other reviews, it's easy to understand why this location has such a poor rating. The lack of knowledgeable employees, poor customer service, and frustrating refund process make for an experience that's hard to recommend. On top of that, it feels like the biggest priority is getting customers to sign up for a Best Buy credit card rather than providing actual service or expertise. This experience completely destroyed my confidence in shopping here. From now on, I'll be spending my money with local computer stores or online retailers like Amazon, where I can at least expect better service and a smoother buying experience. This store has shown me that customer satisfaction is clearly not a priority.

Today was the 3rd time I have used Sound Media. Again outstanding service, professional,…read more knowledgeable, dependable,excellent!!! Chad was on time, went straight to work. Installed a 65"tv and soundbar in 30 minutes. He knows exactly what to do. He programmed the Directv remote to the TV and soundbar. No way I could do it and in less than 30 m. If you want your TV and soundbar Installed professionally, on time, call Chad. He is excellent! Tom Dashiell

Outstanding service by Chad. On time, he went straight to work. He knows his job, quality work,…read moreefficient as well. He setup my Sony tv in no time. Programmed the tv with 2 remotes,Sony and Xfinity as well as the sound bar. If you're looking for quality work, someone that's on time and goes right to work, call Chad.

I brought my very old PC to Corey to have him clean it up (2 dogs and a cat causes way more hair…read morethan I ever imagined), replace a couple of fans that went bad, and upgrade my SSD from a 240gb to 1tb. I use this PC every day for work so my primary concern was a quick turn around on the work done. I dropped it off around 9 and it was ready for pickup just about 2 hours later. I don't feel as though the quality of work was reduced either, since the entire machine looks brand new and is running a lot quieter. He was very pleasant to communicate with during and after the services and really helpful with all of my questions. I never felt pressured or upsold on anything which is a huge plus. Just a very friendly and knowledgeable person who actually shows you the pride he takes in his work instead of just telling you about it. I will definitely be going back for all of my PC needs.

From the owner: Custom Computer Builds • PC Repair Here I repair, upgrade &…read moresell electronics such as laptops, desktop PCs, game consoles & handhelds. My goal is to save you time & cash while reducing e-waste & rejuvenating used/abused hardware. Home service available.