Great service with a very friendly professional! Chad made me feel completely at ease while…read morelearning the technology to run my smart home! Highly recommend!

From the owner: A "Connected Home" is a living environment that empowers the consumer to maximize the potential of…read moretechnology to satisfy personal needs. It gives the homeowner control to enhance one's lifestyle, and make a home more comfortable, safe and efficient. Those systems could include communication, computers, audio/video, entertainment, security, lighting controls, and environmental controls.

Mike is always responsible and flexible and provides quality work. He has helped us out by…read moreproviding parts quickly and we've been able to expand our system at a reasonable cost. We switched from another vendor and have been pleased with F.I.R.S.T. Security ever since.

From the owner: Residential and Small Business Protection Security Camera…read moreAlarm Systems Access Control Services: 24/7 Emergency Service Off Site Video Surveillance Monitoring of Your Security System for all Conditions Burglary Flood Fire Carbon Monoxide Starting at $24.95 Per Month + Tax Security Systems Both Monitored and Local Home Automation Environmental Commercial Protection Hold-up Employee Tracking Spot Fire Automation Video Surveillance with Smart Phone View 30 Years of Experience Location acts: Specifically Servicing South Eastern Wisconsin Anything North of Menomonee Falls, WI

Call first! I will mention that several times in this review because Brian is a busy locksmith…read moredoing a great deal of work in the field. Okay, I admit it, I didn't call first but I was in West Bend anyway, and had taken along a lock I needed re-keyed with the intention of coming here. The Luck of the Irish was with me again as I caught Brian just as he was leaving for a job site. (I should have tried to call him first, just like you'll call first!) He took my storm door lock and explained what keying this particular lock would entail. He then left for his job site, and I went to the other business I was on my way to visit. Brian called me a couple of hours later and told me I could pick up my lock! I was pleased to be able to pick it up right away. He does NOT do automotive locks. If you're locked out of your car, call AAA, which is what you should do anyway. If you need any other kind of lock, safe, or security system, I recommend Brian at Vrana Lock & Safe for fast service and quality work. Call him. Seriously, call and make an appointment.

From the owner: Specialties no automotive keys or lockout services,…read morelocksmith, lock installation, sales and repair, keyless access, over 32 years in business Products Locks, Safes, Keyless Entry Systems Services Access Control Systems, Home and Business Lockout Services, Safe Sales and Repairs, Please Call for Store Appointment to Make Sure Someone is There, Available Outside of Store Hours and Weekends Brands Schlage, Kwikset, American Padlock, USCAN, Master Lock, LSDA

Terrible customer service and very rude. Today I had to call to dispute a $95 charge from a…read moresecurity call to our location back in May. The phone tree that we had provided wasn't followed and individuals not responsible for this type of handling were called vs the number 1 and 2. We have the Alarm Activity report where it time stamps all the calls in order and which number was called. Then there is an "operator note" saying they actually called the number 1 on the list first but didn't verify the number. The owner, number 1 on the call log, only has a cell phone and we confirmed with the cell company that no such call was made. In addition, we are to be getting yearly security checks of the building. Our Office Manager first spoke with Dick, the owner, to discuss and he was at first going to credit the $95 charge but then called back after finding the "operator note" that indicated number 1 was called. And he confirmed that they haven't been out to do a security check since 2016. I, as the co owner of our company, then called today to speak to Dick to revisit the $95 charge. When he picked up the line and I asked if he had a few minutes to discuss this again, his response was "not really, I've already wasted an hour and a half of my damn time on this mess already" Throughout the call he was extremely rude and confrontational and even at one point said " All this for $95, are you really that broke?" This is not a business we believe we wish to continue business with. Stay clear.

From the owner: An excellent way to keep your family and your valuables safe is to get a professional security…read moresystem installed. We have specialized in installing and maintaining security in S.E. Wisconsin for over 43 years. Our intergrated medical buttons are ideal for elderly individuals and those who are disabled. When the alarm goes off, someone will get you the help needed.