Never heard back after one return call. Business must be good to ignore first inquiries.read more

I changed my review after the owner John made everything better. They really know how to take care…read moreof their clients.

Our gas fireplace had not been working correctly for quite some time. The flame would go out after…read moreburning for less than a minute. I called Josh and was impressed with his knowledge and attention to detail. He took our gas fireplace completely apart and worked to figure out what was going wrong. He replaced a part and thoroughly cleaned our fireplace. Josh made sure everything was working properly before he left. If you need your fireplace serviced or have a major repair, I highly recommend Josh to take care of it. Josh has 26 years of experience and is someone you can trust to do great work. Highly recommend!

Josh did a great job cleaning our gas fireplace. I had no idea the glass was as dirty as it was…read moreuntil he cleaned it. What a difference. The logs had also not been positioned correctly and after he repositioned them, the look of the fire itself was so much better. I highly recommend Josh for all your gas fireplace maintenance. Oh, and his rate is very reasonable.

Justin is very responsive and knows what he is doing. Unlike other vendors who over charge his…read moreprices are very reasonable. Overall great service and great value!

So my fireplace was in shambles and it was still 97 degrees outside. Not a problem right? Wrong,…read morebecause in a few weeks when the weather gets cooler everyone with fireplace troubles will scramble to get it fixed. I decided to get it done while the demand for the experts was low. Luckily I found Justin at Hearth n' Soul. Justin is a one man army and seems to do fireplace repairs up and down the mid-Atlantic. Though he has recently settled his roots in Wake County. He has plenty of review on Thumbtack which is how I found his company. Anyway, I tried doing the basic fixes on the fireplace myself to no avail. Called Justin and scheduled a Basic Service which included a diagnosis and repair if needed. The only additional cost would be any parts if warranted. That's exactly was was provided. Justin came in, identified the problem and explained to me what was happening. He said it can be one of 2 things failing so he will get both parts and apply whichever part has failed. He did not charge me during the initial visit. He returned a week later with the parts, tried each out to see if it did the trick and poof...problem solved. I was only charged for the basic service and the part that was actually replaced. Honesty and reasonable costs are harder to find with specialized service companies, so this refreshing experience was one I had to share for the greater good of others that may be facing fireplace trouble. Look up Hearth n' Soul and know you are in good hands with Justin.

Cant get them to even return a phone call. Promise to look at a job and then never respond. Call…read moreand call and call and won't even return your call. Seems that instead of working for the average customer, builders are way more important than you the average home owner. What happens Timco when the builders don't have work for you???

From the owner: We provide several types of insulation to fit all of our customer's needs. Our insulation products…read morerange from traditional fiberglass insulation, spray in foam insulation and even board insulation. Did you know that roughly 40% of the air in your home comes from the crawl space? That percentage includes mold spores, odors and humidity all within the air that you are breathing. At Timco, we can control your moisture problems using our highly effective encapsulation and dehumidifier system. Our office personnel and sales team have many years of experience in the industry and can offer expert advice on all of your insulation needs. Please call our office to make an appointment 252-222-4828.

Knowledgeable and able to fix our 2nd oven. Also reasonably priced for their service. Would…read moredefinitely recommend and will use them again if needed.

Mr. Powell and his family have been providing outstanding heating & air-conditioning service to my…read morefamily and our home for many years. They always answer my calls immediately, (even on weekends and holidays!) We have called them many times when our air-conditioner was not working or when we needed work done on our fireplace...each time we were contacted immediately and scheduled for service. Mr. Powell and his outstanding crew are always very professional, timely, and have a great sense of humor! They always answer all my questions and are very fair with pricing and work. Powell's Appliance & LP Gas Repair Service has taken care of our family for many years, very highly recommended! Have a great Holiday Season Mr. Powell! All the best to you and yours. Thanks again!

Avoid this guy. He has a bad habit of not showing up for scheduled appointments. In addition, he…read moreleaves jobs started unfinished not to return as promised.

The work that they perform was excellent.,they was on time and clean up after themselves and I…read morehighly recommend them, I got a follow-up email to to make sure that I was happy with what they done. excellent communication..