Got a few hours before your flight and need a place to store your luggage? You may want to consider…read moreusing Hold My Luggage's luggage concierge where you can book your reservation online or at the kiosk. Located at an outdoor kiosk at the main entrance of Bayside Marketplace, you can conveniently drop your luggage off while you shop, grab something to eat or go on any of the tours within walking distance. It's also a few miles away from the Port of Miami. Being able to walk around Bayside with our luggage was so convenient. It was a good way for us to kill some time after our cruise and before our flight. Pro tip: Ask your Uber or Lyft driver to drop you off at the main entrance of Bayside Marketplace to find Hold My Luggage (across from Starbucks).

Great place to store luggage. I wasn't sure what to expect because it was my first time in Miami,…read morebut the place was super convenient to get to after my cruise. I needed somewhere to store my luggage before heading out to the airport. It was a little hard to find from the google map, but it's towards the back of the second floor of the marketplace. The storage is actually just a small part of a luggage store that is at the end. The lady that worked there was one of the nicest in the planet it was really reassuring given our anxiety about the safety of the luggage. I think this is the perfect place to leave luggage and it was really inexpensive. I would use it again in a heartbeat.

Came here for on Valentine's Day weekend. Which was very very cool. Seen they had a Sunday…read moreBrunch/Cruise thing for Valentine's Day and just to experience something new and different for that day; I gave it a try. The Sunday Brunch was ok not to special. The Brunch was held at the Hyatt Regency Hotel buffet style. The selection of what to eat was pretty good. The best part was once you get on the boat. When you get one they give your Valentine a rose and some chocolate, which was a nice touch. They also had Mimosas during your trip around the Miami Skyline. Now I will say this I which the music on the boat would've been better suited for Valentine's Day. They played more of the Electric/ Techno music but it was still a vibe so can't complain to much about it. Will definitely try to come back on other day. I was a nice experience.

Let me start by saying that I love that this service started from Miami Beach to Downtown and vice…read moreversa, it is GREAT to finally have a ferry, so I am very pleased about it and the ride is beautiful Yesterday I took it for the first time, the boat is great, very comfortable, just perfect, but a few things need improving, I hope that with time things can get better, first of all the slope getting on the boat from Miami Beach is very steep, I have an ankle brace and it was not easy to get on the boat, it is not disabled friendly, then the website, there should not be a service fee to buy tickets on the website, this saves time for the personnel on the boat selling tickets, why a service fee? Also, I could not find anywhere the $3 commuter tickets or packages, I have seen ads from you where you advertise that but, I could not find these anywhere on the website and then, most important of all the delay, we were there 15 minutes before departure as requested and nobody was there, at 6 pm the time the ferry was supposed to leave nobody there, no ferry, no personnel, so I called and they told me the ferry was 15/20 minutes late, I told the guy it would have been good if they texted the people that purchased the tickets online given they have all our details, he said it was posted on the website...............so, who goes back on the website once you have purchased the tickets? You should implement an automatic text alert for the customers that purchased the tickets informing them of the delay, so at 6.15 pm I did receive a text, this was 15 minutes from the original departure time, the alerts should be sent 15 minutes before departure or even earlier if you know there are delays, but ok, room for improvement, the problem is that we only left at 6.40 pm........ 40 minutes late; if you are planning to have commuters using this service you need to make sure that the ferry leaves on time otherwise you will never get this part of business, people need to arrive on time at work and if they are relying on the transportation you provide, you should really make sure to be on time, 5 minutes late it is fine but 40 minutes late it is definitely not. One more thing, you advertise that the crossing takes 20 minutes, yesterday by the time you leave and the time you get there and get off the ferry, it took 40 minutes, I think this is an important information especially for commuters that need to know the right time, if it is like that all the time, maybe you should specify it, I don't mind the 40 minutes but if I had to go to work I would want to know. Overall I love the service but you need to improve the service and if you expand to other places, I saw on the website that you will be going to Coconut Grove in the future, I will for sure use it but please get better so next time I can give you a 5 star @poseidonferry

Booked this tour a few weeks ago for a Saturday 2:30 tour. We had the bus to ourselves. Seats were…read morevery comfy. Bus was very nice and clean. Charles was great. We were lucky the weather worked out for us and got to open the sunroof.

Cool bus tour of Miami. Great tour concept with glass roof that fully slides open to give great…read moretour experience.

The good news about the trolley is that it is free. The bad news about this trolley system is also…read morethat it is free. I was able to catch the trolley a couple of times, but no matter what time of day I caught it, It was packed. Standing room only. Sometimes it was so packed that the driver just passed me at while I was at the stop and just waved me off. The trolley was relatively clean,, but it appears that there are not many rules, at least ones being enforced. I saw people on the trolley with lots of luggage and even a motorized scooter. The trolley has clearly marked stops, for the most part, but appeared to not be on any type of schedule. There would be 30 to 40 minutes between trolleys, then you would have trolleys 2 back to back. I would say that I was able to catch the trolley about 50% of my attempts. You can track the trolley's movement via the app to keep you updated as to where they are at in real time. The trolley is ADA compliant and most have a lift in the back. They also have A/C, which is a plus. I almost wish that they would charge a small fee like a dollar to ride, to free up some space. It appeared that some people were riding because they were just bored. Anyway, I love this concept and that people have an affordable way to get around the city. I just wish there was more space available on them and that heir schedule was more reliable.

Free trolley, perfect on a hot day. It goes up & down Collins Ave & runs frequently. Comfortable…read moreseats & air conditioning that zipped us and down Collins Blvd

We used their luggage storage you can do hourly or all day…read more Easy service!! Very convenient Carmen was very helpful

Owner is friendly and helped me charge my phone. Took a boat trip from them. Also they are one of…read morethe few places with shared power banks for rent

We experienced the bayride tours during our holiday stay in Miami…read more Overall experience is pleasant: they did a very nice work to introduce the mansions along the waterways of Miami and South beach, and a few islands ( star island, fisher island, Virginia Key, etc.). It's a 90-minutes tour, checked in 15 minutes before boarding. 1 floor is closed and helps when it's windy or cold. The 2 floor is open outdoor seating area. Drink and snacks are offered for purchase on the boat, you can also bring own food to enjoy. Views from the water is different than various tourist spot along downtown and south beach. If you have time, I would recommend to give a try, my family enjoyed the whole ride. You can also book the tour at sunset or night, may enjoy a different view.

The cruise provided good views & was great value (though they depend on tips)…read more Our guide Ricky was funny & provided informative commentary. He played the music of the artiste/thematically appropriate music when passing the relevant house, which was a nice touch.

Nice and friendly staff. The jet ski brand new. Reasonable price. Easy parking. Not too packedread more

The Kent Hotel offers a convenient location in the heart of South Beach, making it an ideal spot…read morefor exploring the area. The staff was courteous and welcoming throughout my stay. However, I was somewhat disappointed by the level of noise from the hallway and adjacent rooms, which affected the overall comfort. Additionally, the Wi-Fi was not functioning, preventing access to television or streaming services. The property presents more as a modest accommodation, somewhat reminiscent of a motel 8 but slightly elevated. It would be suitable for a brief stay of one or two nights, but may not meet expectations for a longer visit.

I stayed here for 6 days and i love the Room Service; food were delicious ...i ordered breakfast…read moreand dinner its amazing....i love how the front desk were really friendly and helpful, i had surgery done and i needed help carry all my luggage. And they sent to get all my luggage from my room. I fully pledge recommend everyone to stay here...Thank You Kent Hotel will come back soon... .....