So far so good and so am just writing this in case someone is considering making the same mistake…read morewe made. We did NOT use Boss Energy for our solar install and we should have. Instead we used a huge national company. In our defense, we didn't know about Boss Energy when we made our choice and the big company looked like a local company because the sales person was a local person we had met socially. Things went pretty well for the first year but then the big company went belly up and our "friend" ghosted us. Now the system has shut itself down and our customer service person at Berkeley Electric suggested we call Boss Energy. Jared answered the phone (what- an actual human?? How 1990s of them!) and immediately went into problem solving mode. The problem is not yet fixed, but I have a good feeling about Boss Energy!

Fantastic service! First, they found my malfunctioning NEURIO had an electrical event and burned…read moreout. They replaced the NEURIO and got that covered by warranty. The team then saw that my house was showing a high draw from the grid. They investigated and found two CTs(?) were showing "negative". They turned them around and the house power numbers returned to normal. So happy this problem has been resolved. So happy with the professional service I received. As a consumer, all I ask for is "good service", and to "address the issue with a high degree of competence". I got that!

Signed a contract through Costco to have them install a generator…read more They had me call the Berkeley Electric coop to schedule a disconnect during the time it would take to do the install with the warning that in the event Berkeley Electric crews did not show up to disconnect I would be assessed a 250.00 fine. This was disclosed after signing the contract and it is not in the contract. Paid Costco's share (50%) six months ago. Way back in October 2021 the delivery was scheduled for a Tuesday in early February from 8 to 10am and that day after a couple of phone calls and emails the appointment had to be cancelled because it was 1:50 and they hadn't showed up and I had other commitments. Ok for them to not show up, not ok for me if the Electric Company does not show up. They wanted me to sign a release of liability in case their installers caused damage to the irrigation system as well as sheetrock damage to which I refused to. Not in the contract either. Nerve wracking experience, on the day of the install they showed up on time but it wasn't a smooth transaction mainly because of the County inspector. I am happy with the generator but for the few details that are out of the ordinary I can't give 5 stars. Had I not been on the phone for almost 2 hours trying to get the County issue a release so the Utility Company would reconnect it would have been a cold night for all of us at home. Took one star for all of the above. Very nice and friendly people and I would use them again and I would recommend them as well and they did all they could but it really came down to me calling a County Inspector that I knew from before and he took care of the reconnect right before 5PM otherwise I would have been left in the dark after the 10PM noise ordinance and temps did drop to 32 that night. Took another star because it took them 2 weeks to the day to send me a couple of documents via email on Feb 21 so I would get the Costco rebate, 2 weeks in addition to the 6 weeks it takes Costco to send the rebate, that should have been done the day I went with their share in the form of a check after the generator was installed. They charge 2% if I pay with credit card. In conclusion the electrical part is ok but management is lacking customer support or just plain neglect after they get their money. BTW they are also asking me to pay (again?) their share two weeks after they deposited the check. Get your ducks in a row please.

I can't say enough good things here. We had a plan to build a 2,565 sf home at Del Webb Nexton. The…read moredecision we had was whether to have Pulte do the pre-wiring and transfer switch. So I called Charleston Electric and they said it would be better to have them handle everything. They were fantastic to deal with. They provided a placement diagram that we sent to our HOA for approval. They installed the generator nicely situated near the gas line. Then they put the transfer switch INSIDE the garage, not bolted to the outside like Pulte would have done. The whole installation was very neat and they came when they said they would. Initially when I asked about choosing between 18KW and 22KW they were quick to say the 18KW would be fine. I'd recommend Charleston Electric, and if you're building a new home in a development like ours, have them handle the whole project. You'll be glad you did.

I had an amazing experience! I had been scammed by another company recently and am in the process…read moreof dealing with that. I called Turner on Monday 12/15 and TJ came by 10 min later to do very thorough and free inspection. There was no pressure at all to sell. They wrote me a very fair quote and left to let me decide on what to do. I had a few companies that were recommended to me to look into but my intuition said to call these guys back! They came out on Wed 12/17. They had a HUGE job to do. The previous tech from another company (Comfort Zone HVAC) a disaster. TJ, his incredible wife and the lovely Karina had their work cut out! They got it all cleaned up and the outside unit installed before 4 pm! Karina was a sweetheart who took pride in making sure my house was cleaned, floors were swept up and all mess gone before they left! She even made sure to remind TJ to clean my floors and vaccume the next day. I appreciate that!! TJ and his wife whom I just can't recall her name were so refreshing! Very friendly, professional, and optimistic! They were a real pleasure to be around and talk to! The next day TJ came by with another man I can not recall his name unfortunately, but he was super pleasent as well. Between the two of them they got everything up and running by 1:30. I was shocked. They ran into a few more surprises the previous tech had left behind but they were able to rectify them no problem. TJ even cleaned my filter grates. One thing I really noticed was wven though it was clear I had been scammed and the previous business did such a bad job..TJ and his crew kept it so professional and did not bash the guy. That is class!! I had been without a working HVAC sysytem since July 27th and had been dealing with a nightmare situation. To have this situation FINALLY be resolved is a blessing and a HUGE relief! You can't go wrong with these guys they really are amazing they even registered my warranty for me!

I would recommend Turner Heating and Air for your HVAC needs. After finding them for issues with my…read moreold unit, I eventually had to replace it. TJ helped us find the right heat pump and size for our home. We have been very happy with it. When the other one goes out we will definitely use Turner Heating and Cooling when the time comes.

Carolina Air Care advertises being in existence for 20 years, and we have been a customer for 11 of…read morethose years. We are a retired couple with modest home heating/cooling requirements. In 2015, we purchased a new Lennox system (Merit 5 Ton 15 Seer Split Heat Pump) from Carolina Air Care. We contracted solely with Carolina Air Care for the system's annual maintenance. Within a few years a coil needed to be replaced, and while the unit was under manufacturer warranty, the labor for replacement was not, thus saddling us with a high repair bill. In 2024, within 9 years of purchase, the Lennox system then had such failure that it needed total replacement. We remained a Carolina Air Care customer (our mistake) and purchased a new Rheem system (5 ton 14.3 Seer 2 Split Heat Pump). Again, we contracted solely with Carolina Air Care for annual maintenance. In 2026, just 25 months after purchase, the compressor failed. Carolina Air Care estimated we would incur a several thousand dollar repair cost. To be clear, 2 new HVAC systems of different brands we purchased from Carolina Air Care over 11 years had multiple system failures and short lifespans. We don't have the technical expertise to ferret through the intricacies of the failures (e.g. manufacturing defect, subpar installation/maintenance, our usage pattern, or combinations). And we doubt that Carolina Air Care knows. But our unfortunate experience is that Carolina Air Care's business practice doesn't include it sharing responsibility, even with long-term customers. It took us 11 years to understand that. We have lost trust and moved on to another HVAC company.

Carolina Air Care has installed and serviced multiple systems at my houses and my daughter's…read morehouses. Until recently I would have rated them highly. I no longer do. Problem is they DON'T stand by their work. They installed a new flexible return air duct for me in 2021. It collapsed, because they didn't adequately support it. The duct was installed with supports appropriately every 10 feet, and should have been supported every 4 to 5' per standards. They charged me AGAIN to replace the duct that was incorrectly installed the first time. BOTTOM LINE: Don't use Carolina Air Care if you want a company that stands by their work.

This company is the best!! LOVE, LOVE, LOVE them! I was pregnant and our AC unit went out in August…read more(100 degree weather). I called other places and they could not come for 2-3 days. One Call Heating and Air came the same day! I am forever grateful for the thoughtful and accommodating service I received from this local company. Very professional, friendly and punctual! Stop reading other reviews and call them:)

Gene is very professional and honest, unlike our previous HVAC company. We are thankful our…read moreco-worker recommended them.

Our home A/C's are beginning to show their age and with the weather as hot as it has been, we had a…read moreproblem. We called These folks and they were able to be here the same day. Not only are they prompt they are the best technicians I have seen anywhere! Jason had us back up and running in record time and the price was very reasonable. I trust these folks, there is no upsell just great service provided by Great people.

The company did not show up at the time scheduled. I called after waiting 20 minutes after the…read moreappointment time to discover that a technician will not be available to come today. Before calling, there was no contact made by the company to share this news with me prior. When I asked when is the reschedule appointment time, I was told that they do not know at this time. They will not be able to tell me a rescheduled time until maybe a the earliest later on this week. I don't understand how they were all of a sudden overbooked, but when I booked on Thursday the representative said they had plenty availability this week. I would not recommend them to anyone.

Ryan did an awesome job, very honest and trustworthy. Wasn't trying to swindle and charge thru the…read moreroof for the job. Highly recommend him. He also gave advice on other aspects of the house that could be improved for no additional cost- he was just happy to help- great service

This place is terrible. The communication was awful. My issue was ultimately resolved but they…read morenever called me back, I always had to call them for an update. It took almost 2 1/2 months to finally get a manager involved to escalate the issue with the manufacturer. The technician who came to my house was unprofessionally dressed, and didn't even say hello. The ONLY reason I used them was our contractor who did an addition to house used them and they had the warranty on the unit needing repair. I would not recommend these folks.

They came within hours of my call. Identified the issue ( system not properly installed by previous…read moreA/C company. Discussed age of our unit. He was very honest let us know we probably had another year. He also Did additional corrective work to system installation work formerly, at no charge. They're Honest, reliable & efficient. What more can one ask for. Pricing very reasonable. Michael Hollingsworth is the best.

I had a bundle installed - solar, 2 air conditioners ( with 2 years of free maintenance), and a…read morevariable speed pool pump. All went well until the installation, except for minor hiccups. It's the after service I have issues with. The owner, Mike Hollingsworth does not respond to calls and messages. When he does, promising to come by, he never shows up and ghosts you. My air conditioners got 1 service as he/ his people would not show up on the day of the appointment and not answer calls and messages. I just gave up and hired another A/C company. My pool pump is giving me problems. And same story. He's ghosted me.