An outstanding Body Shop with incredibly skilled and caring people who go beyond what is required…read moreto do the best quality repairs possible. My insurance company was nearly impossible to reach and get actions approved claim-wise but Berger's persistence, patience and professionalism finally won the day! I am so pleased and thankful for this seriously "Top Service Auto Body Shop". My Toyota Prius looks better than ever, and I highly recommend them!

We Took my wife's Jeep there, We Had an Appointment, they let it sit on their lot for 4 days, then…read morefinally started work on it. Then they wouldn't answer their phone, on Wednesday, they finally said it would be ready Thursday about noon, we had doctor appointments and could not pick it up, until Friday, they said Friday morning would be fine, we live 20+ miles away. We drive in about 10 am Friday, they had sent it to another shop for a front end alignment, without asking us, and we wasted a round trip to pick it up. They would not even tell us where they sent it, so we could call and cancel the allignment, and be able to have our principle means of transportation back for the weekend! All together, we drove 120 unnecessary miles, because they could not be bothered to communicate with us.

We were on vacation in Coos Bay and in desperate need of a car wash. This place used to be in…read moredowntown and moved when their lot was purchased. Service was friendly and efficient once we got in the bay. Only downside is they can only do one car at a time, so you may be waiting a bit for service.

They were pretty rude on both occasions we went there. We did not end up getting services there.read more

I was in Bandon on vacation in October. I was driving a rental vehicle and had accidentally…read morescraped the flashing on the right side of the rental when I had hit a curb. The flashing is held on with plastic rivets and it partially came loose when I hit the curb. I was concerned about driving home with the flashing hanging down and more importantly, I was concerned about the repair cost that would be charged to me when I retudrned the rental. I stopped by Coastline Auto Body about 4:00 in the afternoon and asked them if there was anything they could do to secure the flashing for my trip home. They stopped what they were doing and inspected my vehicle. They located some replacement plastic rivets that they had on hand. Two employees got down on the parking lot surface and replaced several of the broken rivets and in a few minutes had the flashing back in place with no damage showing. I asked how much I owed them, concerned that I would be taken advantage of as a traveler. Instead, they asked for $5 even though they had spent 20-30 minutes working on my car. I offered more but they refused my offer. We eventually agreed on a fee of $20. I would certainly recommend this firm for any auto body repair.

Update- 1 month later monstrous rattles and shakes out of the front end, looking into it I find…read moremissing fasteners and hidden parts misaligned. They did a passable cosmetic job but quality of reassembly laughably and sorrowfully amateurish. I feel I was BS'd.

Thank you Charlie!!! Best service ever. I went in to have a ding taken out of my door. Charlie…read morenoticed the clear coat peeling on my other car. A few days later it was repainted, new bumper bolts were replaced, a brake light bulb ( I didn't know it was out) and they informed me my oil was low. I am so appreciative of that. Full service at its best. Thanks again:)

Napier Auto Body has the best service and I am very happy with the finished work. Completed ahead…read moreof schedule and was sent both emails and phone messages to keep me posted. Friendly professional staff including office manager, shop workers, and owner made my car repair experience a breeze. Highly recommended. H Roe

Having a new car detailed inside and out may seem crazy but you will be a believer after Brady does…read morehis magic. We just returned from a 1100mi trip and nothing really sticks to the graphene treatment. Never seen anything like it. A quick rinse with water only and it looks way better than new. Every detail was perfect and I can't recommend Freshcar highly enough. Thank you Brady. Mark 2023 Subaru Crosstrek

Brady is fantastic! We had both our cars detailed and they came back beautiful inside and out…read more Bonus is he can pick your car up and deliver it back to you. Best customer service ever!!

These guys fixed my jeep up quickly. They found the problem and corrected it immediately. They were…read morecompletely honest and very fair. I would recommend this place to my grandmother. Thank you guys!!!

Misdiagnosed, charged over $1,200 and didn't fix the problem. I feel totally taken advantage of.read more

Fast efficient friendly. Highly recommended. From my initial call to getting the tow completed…read moreit was less than 45 minutes. Reasonable price was a bonus!

Locked myself out of my car incl keys/phone. After unsuccessful trial to brake in myself, auto…read moreinsurance told me to call towing service in area. This was my first phone call (thanks to the strangers who helped me with the phone and tools!). I was told 10-15mins ETA and he (sorry I forgot your name) arrived within that time and got me back into my car within minutes at a reasonable price and super friendly! Thank you so much! Highly recommend.

100% would recommend. The only detailers I trust in this area of Oregon. I was really impressed…read morewith their work, they got the job done right.