There is absolutely no reason not to find this service quick and efficient. All they do are oil…read morechanges as well as visual inspections of the car as needed. The price is really great for the service that they provide in the timeframe that they are able to do it. Quite frankly as a woman, I appreciate that there are no add-on services where someone can take advantage of me. Make sure you are not confusing then with Jiffy Lube down until street! This is the 2 lane oil change only center

hours are not aligned with the hours posted online, management is very unprofessional and ruderead more

Wow the staff was not very nice. No smiles and funky attitudes like they didn't want to be there…read more As a senior this made me very uncomfortable. Also I didn't know much about the oil, thinking they are the experts , give me what I got last time you have the information right on your screen. Then was told 15-20minutes that turned into 30minutes before I was told I needed an air filter and then change brake fluid. I just had my brakes replaced. Something about that wasn't right. I just came for an oil change. I'm not a mechanic so I don't know. Well of course I let them do the recommended repairs ($500) and left 1 hr later. Upset broke and late for church . Im done with this Jiffy Lube they act like they were doing me a favor and they weren't nice about it.

So I went to get an oil change today. Before I dive in I…read morewant to say I already expect to be up charged or offered other services. I pull up I tell the gentleman I just want an oil change. Only an oil change. I leave my vehicle, they call me to go over the invoice. The young lady working shows me my filters and says something about changing them. I say no, I'm fine I just want the oil change. She says are you sure, this is the air you breathe. I say yes I'm sure I can change that myself pretty easy, just the oil. Then she mentions brakes and another worker comes and mentions my windshield wiper, which has been working fine just used them the other day but to all of this I say no thank you, just the oil. She then asked about the filters again, to which I gave the same response. She says ok, this is the air you're going to have to breathe makes a face and starts laughing as she takes them back to my vehicle. Which I personally think is a little unprofessional. My car gets finished. I go in to pay, I pass her the money she gives me the change I say thank you, she says mmhm. I turn around she says "do you want your keys" I say something like oh they aren't in the car? When I get into my vehicle I pull off when I look to my passenger side all of the papers that were in my glove compartment are on the seat and floor so I turn around to go back. I spoke with a different person and just asked why they'd be out of the glove compartment, I should have got his name because he was professional, he says oh they went into the glove box to get the cabin filter but the items should have been put back to where they came from and I informed him of the interaction. This review is a combination from all of the slightly off-putting things that happened after declining extra services that seemed like micro-aggressions stacked on top of each other. What I think should have been a pretty basic and normal thing suddenly felt petty. I usually don't go to this location and probably won't again, no hard feelings to the staff that was uninvolved more so writing this review to educate how one tiny little micro-aggression or gesture can make or break the level of service and make even small mistakes seem intentional.

I've never thought I'll be going to the mechanic shop for the 3rd time within a few short months!…read moreOnce I've dropped my vehicle for a tire sensor replacement. My service advisor Ron recommended me to replace all four of my sensors due to a low voltage to save me time from another trip! I was very pleased that my visit was short because they had the parts! Truly a shop worth investing in their services! Plus they remodeled their office!

These people been in business for over 50+ plus years and they still retard don't know a lick of…read morenothing, how it 2 weeks to do a " big job" and u can get ur car crash fixed within a week???? Then every time I bring my car it's a new issue, then they fake fix and it a bigger issue weeks later. I don't NOT RECOMMEND! Especially if ur black because there racist, going put a stop on my car bc my brother is a fair tone of skin so they could work on his ..

I am sharing this publicly because I have been without a vehicle since November 8th, and Pep Boys…read morehas still not provided a single written update, inspection, or resolution--despite multiple promises from their customer relations team. After Pep Boys Marlow Heights (Store #0073) installed new tires on my 2007 Toyota Camry, my car immediately developed rubbing noises and visible tire damage that did not exist prior to their service. My vehicle has been unsafe to drive ever since. I followed every step they gave me. I contacted them repeatedly. I sent photos, emails, and documentation. I even told them my phone was broken and asked for written communication so everything could be documented. They ignored that and still never reached out. At this point: * My car is undriveable * I've had to move it in unsafe condition just to avoid towing * I've exhausted money paying for storage * Pep Boys closed my case with no resolution * No one from the store or corporate has contacted me in writing * This situation has now reached the BBB and Maryland Consumer Protection Division All I am asking for is a proper inspection, a written explanation, and corrective repairs for an issue that happened immediately after their work. Pep Boys, I need a real response and accountability. My case number: #293296. I am requesting that a corporate-level representative contact me by email, as I have stated from the beginning. This has gone on long enough. -- Chiquita Edwards

CONSUMER BEWARE GETTING YOUR CAR WORKED ON AT PEP BOY'S @ 4500 SAINT BARNABAS ROAD, MARLOW HEIGHTS,…read moreMD 20748. After paying $1,000 to Pep Boys for a diagnostic, spark plugs, and ignition coils about 2 days later the "check engine" light displayed and a new message came on (power system service urgent with 2 red symbols, appeared only after they worked on my car... SMDH!! I had to take my car back twice in less than a month and now my car is worse. 1st time the mechanic said it was the same code but a different reason "emission related need purge valve and evap canister". Then I submitted a complaint, then took my car back a 2nd time. Now, they alleged the same code but reason my check engine light came on again was due to defective parts (ignition coil and spark plug) they put in my car. Plus, the new message that appeared after they did the initial work on my 2008 Volvo, is indicating I need an alternator. Mighty funny the first diagnostic and 2nd diagnostic never indicated nothing was wrong with my alternator but now after they have worked on my car three times less than a month it's a problem now.....WOW!. Again, poor practices!! Although the service manager told me my car would be fixed free of charge the second time, yet the cost of the alternator is on me after they fu$ked my car up! Stating the alternator is unrelated to the warranty work. But the service manager Khalil initially told me that my car would be fixed free of charge was a strategy to get my car there so the mechanic could look at it and come up with a suspected manipulated inspection report. Then the service manager Khalil hit me with the alternator is my responsibility. Ultimately, after I picked up my car, my car cut off less than 15 minutes after leaving Pep Boys and had to get towed to my house. I'm just pissed now my car is parked, must get it towed to another shop and pay more money to get it fixed. Now I'm skeptical if in fact the initial work on my car was necessary and whatever the mechanic did has caused other problems....my overall experience at this Pep Boys location is scam and sham! This location and the manager and mechanics need to be investigated for their practices. Especially if minority women are target consumers for their bad practices. I saw another customer's review regarding being without her car for months due to tire work this location did, another reason why I will continue to get my story out. I will be pursuing the following course of action with BBB and Maryland Consumer Protection Agency, and in any other avenue I can to get my story out in the news. It's a lot to do but it is worth it, bringing this to light might have others speak out about their experiences with this location...they need to be exposed!!

This is the easiest oil change location ever. You just pull up and never even have to get out of…read moreyour car. I've been here several times and the process is always smooth and quick. They'll also let you know if things like your air filters need to be replaced and can handle that right there on the spot. The service is affordable and super convenient, especially if you don't have time to wait around at a busy mechanic shop. If you're coming, I recommend approaching from the Pennsylvania Ave side of Silver Hill Road so you don't have to deal with making a U-turn. Also have to mention the music was on point. Even though the service was quick, I caught "I Want You Around" by Snoh Aalegra and "Girls Need Love Too" by Summer Walker playing while I was there. Quick service with a good soundtrack. Hard to beat that.

Shoutout to Darryll from Hiring Davon for providing outstanding customer service! From start to…read morefinish, he was professional, friendly, and incredibly helpful. It's always refreshing to work with someone who genuinely cares about creating a great customer experience. Thank you for going above and beyond--it definitely didn't go unnoticed!

I came with an issue of having my car steering to the right with a slight vibration through my…read moresteering wheel. I thought I had just needed an alignment. When I walked in there were two other customers being serviced so I spoke with the gentleman at the desk and asked if I needed an appointment and he advised I did not! So he immediately took my keys and went to my car to see the issue as I described it. After a test drive he decided that he needed to put it on the machine for further inspection. After a second test drive he came back inside and advised my issue was actually with my tires themselves. They gave me affordable quotes for both used and new tires and a short while later I was driving off with my car feeling as good as new! Quick diagnosis, accuracy and friendly service is what I received. I appreciate only having to get the needed items done and no pressure to get additional services! Thank you TMK Team!

Told me it was $120 for 4 mount and balance, total came out to $143 I brought 4 wheels and 4 tires…read morein the back of my trunk, and told them I just wanted the tires mounted and balanced, they then proceeded to put hellcat rims on a jeep cherokee and troubled me when it didn't fit.

I found these guys after I had spent a lot of money on my truck and another shop. I finally got…read moretired of dealing with that repair place and went to Jackie at ARC. I was so impressed that now that is the only place I take my cars. The guys at Speed Center (closed now) told me to get some work I wanted there and sure enough jackie (ARC) came through.

I went here for a vehicle inspection. They were very professional and kept me in the loop when it…read morecame to the wait time. I would definitely go again. My only thing is that you can't really drop off your vehicle overnight. I guess it's just the area.

Unfortunately over Christmas break, the starter went out on my car. I was in immediate need of…read moregetting it repaired so that I could navigate my way around during the holiday season. Also due to the terrible timing, many mechanic shops were closed for the week so I took to the internet to find a quick solutions. My search brought me to Rescue Mobile. I reached out and very quickly, I connected with Travis. He was great to communicate with, informative and reasonably priced. We exchanged multiple messages and phone calls where he was thorough in providing me the infomration of how he works and estimat for repair. His price was comparable to my usual mechanic and much less than the dealer but he actually came to my house to complete the repair! This saved me the hassle of trying to arrange for a tow. He also completed the job in less than 2 hours without me being at home. Although we never met in person, I am truly lucky for finding Travis and am so happy of having a new option for future mechanical needs!

Meet Travis, CEO of Rescue Mobile and More-Than-Factory-Parts shop. I have a 20 year old car and it…read moreneeded fixing. He was the first to respond on Yelp. His resume includes the auto maintenance department at Tesla and Nissan. His message online wasn't to see how much money he could get out of his customer, but educational. He drives out to his customers and does the work in front of your home, orders the part and even tells you what other services will need to be addressed in the future so you can budget for it. His kindness included taking me to the airport because my car wasn't driveable an act that is lacking and was genuinely wholesome. If you're in the DC/Maryland/Northern Virginia area please reach out to him!

Excellent place with excellent workmanship and service. If there is ever a body shop yoiu can…read moretrust.... this is the place. Honest, reliable, affordable with great workmanship. Highly reccommended!!

Being someone who is highly critical and skeptical of auto repair places.(From past experience with…read moreanother establishment for repairs on my Hyundai Sonata). I needed some major braking repairs done, so I started looking for a new mechanic shop. I found a lot of body shops online that I planned on visiting. Autocare Services, was the first body shop I planned on visiting. Needless to say that after visiting Autocare Services, I came away very impressed and did not visit any other mechanic shops. The mechanic Steve at Autocare Services goes out of his way for the customers. In a matter of minutes Steve was able to tell me what I needed repaired and let me know that my old body shop did not go a good job on my previous repairs. Additionally, Steve made sure that I was getting the best parts at reasonable price ( on a college student budget). The mechanic steve was a able to repair my disc break rotor (rear), disc break caliper (front) and suspension struts. The end result was an impeccably done repair. Job well done!!! (he even fixed a minor trunk problem in my car I presented to him later on at no cost). They fixed my car quickly and with quality. I would absolutely recommend, and this is where I will go from now on for my car's repairs. Great service and quality all the way through.