Super honest, capable and quick. They also recommended a motorcycle shop nearby for me.read more

I brought my truck to Dad's Garage in Owings for three relatively straightforward items:…read more * TPMS sensor programming * Tire balancing * Diagnosing an emergency brake-related clunking noise under load I had an 8:00 AM appointment scheduled well in advance, yet after TWO full days, the truck sat untouched until around 2:00 PM on the second day. This was a job that realistically should have taken a couple of hours. The TPMS issue was never resolved. Initially, I was told the sensors had been programmed correctly and that the warning lights were caused by incorrect tire pressure -- one of the most ignorant explanations I've ever heard from a mechanic. The reality was simple: the inner rear TPMS sensors were never programmed at all, which was the entire reason the truck was brought in. They eventually admitted that after the fact. Next was the wheel balancing. My truck has custom powder-coated wheels. Instead of using stick-on weights like the factory setup already had, they installed hammer-on steel weights on the OUTER edge of the rims, damaging the powder coating in the process. Any competent shop should have immediately recognized the proper balancing method after removing the existing stick-on weights. As for the emergency brake concern, they never properly diagnosed it. I specifically brought the truck in for a loud noise under load -- not the normal sound of the electronic parking brake actuator engaging. They dismissed the issue without ever meaningfully reproducing or testing the concern. To top it all off, they broke a wheel stud using an impact gun on the lug nuts rather than properly torquing them as a qualified mechanic should. Because of the excessive use of the impact gun, I now have concerns about stretching or cracking of the remaining wheel studs and will likely be replacing all of them as a precautionary safety measure. Between the damaged powder coating on the wheels and the wheel stud issue, I am now facing well over $1,000 in damages to either have the wheels professionally re-powder coated or replaced, along with replacing the studs they improperly handled. What made the experience even worse was my conversation with Mike, the owner. From the beginning of the call, he was defensive and adamant that everything had been performed correctly -- until several of those claims were proven untrue. Once confronted with the facts, the conversation quickly became unprofessional, including yelling on the phone rather than attempting to resolve the situation appropriately. Two days wasted, damage to my wheels, unresolved issues, poor communication, and additional damage caused while the vehicle was in their possession. This experience was frustrating from start to finish. Steer clear of Dad's Garage unless you want your vehicle returned with more issues than it had when you dropped it off.

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

Boswell's Auto Service was efficient and informative. I needed a major repair and got my car back…read morewithin 3 days! I just moved to this area and so happy I found them.

This place is literally fantastic. The location is right by a car auction. The mechanic shop is not…read morethe biggest; however, the people who work there are literally excellent. My car was literally spitting out gas that was being pumped in, with the check engine light going off and other issues starting to arise. I called them on the phone and told them my situation. The lady on the phone told me to come in, and they would take care of it. As I came inside the shop, the mechanics greeted me and asked about my concerns. I explained the situation to them, and they told me they could fix the issue. The lady called me as they were fixing the car and explained what was going on. They offered me two options and were honest about both options and the cost associated with it. My car was ready at the expected time and well tested to ensure that the issues were resolved. This place will have a customer for life.

Excellent quality service. Be advised that major repairs may take a few days, depending on when the…read moreparts arrive.

I tried this place out and seen the red flags , but I messed up , they charged a customer $150 to…read moreput headlights in his car no special tools needed, that was one, they have older customers, 2 they getting over on them, 3 one thing is wrong and they make up the next, a older guy went off, so my dumb ass let dem change my oil pressure sensor, being lazy and they come to me saying it was hard and $260 out my pockets,ok I said well its good now, bs ,next day my rear seal is leaking, a week ago I just had the dealer dodge check my charger for seals and etc. No problems ,how is my rear seal screws hanging out with oil leaking, so I call down to the shop they wouldn't put the manager on the phone , so I had to trade my vehicle in because it was expensive to drop trans and the dealer notice. This was intentional we have video of the inspection no screw was loose. Getting a lawyer, stay away from this place!!! swim at your own risk beware of sharks

I had a very frustrating experience with AYT Auto. While I will say the service was completed…read morequickly and the initial price seemed reasonable, things went downhill from there. At the last minute, the price was changed, which was already disappointing. Even worse, my vehicle was returned to me with damage that was not there before I brought it in. When I called to address the issue, the owner, Henry, was extremely dismissive and unhelpful. Instead of trying to resolve the situation, he told me my only alternative was to call the police. He refused to exchange insurance information and would not allow me to review any camera footage from the time my car was in the shop. Overall, the lack of accountability and professionalism is unacceptable. Use at your own risk I would not recommend this shop.

Very determined young man he worked on a couple of my vehicles before. Never let me down. He came…read moreand did exactly what was needed. He came to my home fix my throttle issue brought the part with him. It was done within 40 minutes test drove it and told me if I had any issues to give him a call, which I never needed to. He always get it done the first time.

Used him twice with no serious problems...although the second time he overslept and showed up 2…read morehours late. I called him for a third issue and never got a response at all. He does good work when he does show up!

Great, quality work, professional, efficient and they will get you in and out in a timely manner…read more I've had my brakes and rotors replaced as well as an oil change. Competitive rates as well. He even referred me to a family owned detailing shop around nearby for an exterior wash. I needed it! Thanks Mr. Sheriff!

I stopped at Tanzania auto repair when I needed an oil change and couldn't get in touch with my…read moreregular mechanic. I was able to make an appointment for the next morning. The work was done quickly, and priced fairly. It's hard to find a trustworthy mechanic, but Sheriff offered great customer service and didn't try to sell me services I didn't need. Much appreciated!

Professional. HA! don't make me laugh. This is not a…read moreprofessionally run business whatsoever! If I could leave negative stars I would. I had to take the owner to court due to his mishap on a car I brought in. I thought it would be easy and done with since he messed up on the car. But I was sadly mistaken he didn't even bother to show up to court which obviously lead me to win. Here I am STILL waiting for payment on a case that was decided in JULY of this year. I will be taking a lien against the business to get payment. The shop is messy and poorly run by him and one other employee who is as equally unprofessional as he is. Maybe if you focused more on your business and paid attention to your customers INSTEAD of your friends and the women that hang all over you at the shop, you MIGHT be able to focus on the most important things of running a business. If this is how you run a "professional" business I couldn't imagine what your personal life looks like....

To anyone out there who is considering using Professional Auto in the gas station on Crain Highway…read morein Upper Marlboro Maryland, PLEASE DO NOT. Richard is the guy that owns the business, he has no knowledge at all of auto mechanics. I took my vehicle back because he kept lying to me about ordering a proportional valve for my brakes. It was never ordered nor did it ever come in, each day that I called him. He will not answer your phone call and he is not there for questions most of the time. He agrees to what you say, but the customer service is very lacking. This is a warning for anyone to who doesn't want to have to go go go to court regarding their vehicles later. His work ethic and customer service get a F Grade. If you need an auto repair, take it to the dealership, you get what you pay for. Richard has one mechanic on duty, I don't know if he is a certified mechanic or not. STAY AWAY FROM THIS PLACE.