Relaxing experience buying from Synaptic, especially because we weren't that well-versed in the…read moredetails of eBikes. Shaun was knowledgeable, answered our questions, and importantly, did not pressure us in any way. He helped me select the best bike for me. I'm on the petite side about 5'3" and some frames were a bit large for me so he showed us the Lectric XP-4 Step -Through. Perfect bike for me and Laguna's hills. It also folds!!!! He also had the company ship us the parts that weren't in the store but came with the bike. Ex. Top Tube bag etc. They do have other brands besides Lectric. I tried the Aventure, great bike but a bit too tall for me:) Overall, highly recommend this bike shop! Easy parking in front and you can grab a coffee nearby afterwords.

Shawn was awesome. We were camping at Doheny State Beach campground for my birthday. My Husband…read moretook me to this bike store and bought me a new Lectric EBike. Shawn ordered us the bike in my color that I wanted and the next day we came and picked it up and rode it back to the campsite. Excellent bike and excellent customer service. Would've gave five stars except for our bike was missing its mirrors and saddlebags, which Shawn said he would ship to us when they came in. When that didn't happen even after two attempts made via email and telephone calls. We just decided to make the drive down here and pick them up. We live 2 hours away ‍

My bike fell down and the derailleur was wedged in my wheel today. I went to my favorite bike shop,…read moreBuy my Bikes. Kenny spent just a few minutes and my bike was as good as new! I have visited this great bike shop for over 40 years, and have purchased 5 bikes from the owner Jim. They have a great selection of bikes and the BEST bike mechanics in the county! A special shout out goes to Carl, an expert at adjusting spokes and making the wheels spin perfectly. ALL of their mechanics are first-rate and provide friendly, efficient service. I highly recommend Buy My Bikes for purchasing bikes, but it's also a great place to go if you need your bike fixed!

Jim, the owner, was extremely hostile and rude toward me throughout this experience. I was charged…read morefor parts and services that I later learned were never provided. I calmly asked him to make it right by either refunding me or fixing the issue, but he refused to do either. I have videos documenting how I was spoken to during the interaction. I remained calm and respectful, yet I was treated incredibly poorly. Based on my experience with the service, parts, and customer treatment, I would not recommend this bike shop to anyone. Customers deserve honesty, quality work, and basic respect. I sincerely hope no one else has to experience the kind of treatment I received. The second receipt is from a separate bike shop stating that it was not replaced and still needed to be fixed.

I was looking for a one-stop shop where I could purchase my next bike and get it serviced later,…read moreand Lebel Bicycles was exactly that. Their selection of high-end bikes is really impressive. The team was knowledgeable, honest, and easy to work with from start to finish. You can tell they genuinely care about bikes and customer service. They also offered to buy my old bike, which was super convenient :) Highly recommend -- I'll definitely be coming back.

Just sold my YT bike today! Fast, easy, convenient. Dimitri communicated through text and gave me a…read morefair offer on my bike. He even came to my house to inspect the bike and loaded it up! Thank you!!

Diego and his team were incredible. Highly recommend. Came and got my e-bike, fixed the brakes…read morewhich were gone, and brought the bike back. Highly recommend.

I had a striped axle bolt and they were able to repair it in 10 Minutes and saved me a $400. Repair…read morebill. These guys are awesome!

Just had my bikes repaired and I'm so happy! I'm going to ride to the moon and back. Ill definitely…read moreuse their services again. Love that they come to the house. Thank you so much.

A great bicycle servicing for my Priority pedal assist electric bike:…read moreOn time, knowledgeable, efficient, effective, high value - even personable. Very highly recommended.

This is a fun outing for a family even with small kids, as they have bikes with attachments for…read morelittle ones. Of course, electric bikes have changed the game and really made this a full on touring experience if you want it to be that way. They also have regular beach cruisers too, if that is more your style. The path is relatively flat and paved, so it's super easy either way. We've taken the whole crew on multiple rides down to Dana Point harbor, and Doheny State Beach. You can also ride south to the San Clemente Pier (pictured). The rental prices were reasonable and not too expensive. Staff was responsive and reasonably friendly. Overall it's a very entertaining afternoon activity, especially when the weather is nice.

Great service and they have Tandem bikes which were hard to find. Would definitely use them again…read moreif I was in the area.

NOT A RETAIL LOCATION. Call them before you go but it's a gallery for their marketing team and not…read morefor any retail sales. Staff was very nice to talk to us but we can't buy anything there.

Crank Bros staff are the best! I worked with Nick and James to obtain my rear hub parts for my 10+…read moreyear old Cobalt rims. They determined the correct replacement parts and shipped them the same day. Thanks to Crank Bros, I can roll another solid 10 years maintenance free. Thanks again. Keep up the great customer service.

Disappointing support from MURF Electric Bikes…read more I am writing this review to share my deeply disappointing experience regarding a premature battery failure on my MURF Electric Bikes e-bike. The bike has only 800 total miles on it and is just 3 months past the standard warranty expiration. For a component as critical and expensive as an e-bike battery, failing after only 800 miles points to a clear manufacturing defect or a faulty Battery Management System (BMS). When the battery stopped working, I took it to an independent local bike shop and spent $50 out of pocket to have it professionally diagnosed. Their conclusion was clear: the battery itself was defective, and my best bet was to take it directly back to the manufacturer, MURF Electric Bikes, at their San Clemente showroom where I originally purchased it. When I reached out to MURF Electric Bikes support, the initial response was highly disappointing. Adhering strictly to the calendar date rather than the incredibly low mileage, they initially only offered a 25% discount on a brand-new replacement battery. After a great deal of back-and-forth and pushback on my part regarding reasonable product lifespan expectations, they finally adjusted their offer to $550 plus tax for a replacement. While I appreciate that they eventually moved on the price, requiring a customer to spend over $550 out of pocket to fix a premium e-bike with only 800 miles on the odometer is unacceptable. A quality lithium-ion battery should easily last several thousand miles. Prospective buyers looking into MURF Electric Bikes should be aware that if a major component fails shortly after the warranty date--even with very minimal use--you may be left holding a significant bill for a replacement.

I just purchased a second MURF e-bike…read more The sales representatives are very nice and knowledgeable I looked at several e-bike manufacturers and found the quality of MURF to be superior Considering the size of the tires, the wheels spin true. Small details like the headlamp is good quality, nice comfortable handlebar grips and seat The rear luggage rack is welded to the frame vs. an add-on with fasteners The battery has huge range and speed MURF does a good job managing all the wires associated with an e-bike. The handlebar area looks relatively organized and clean MURF is worth the additional price in my opinion