I recently rented with South Boston Property Managers and had a great experience. My property…read moremanager was very communicative and always very responsive. I had to leave my lease early due to a surgery and relocation and my property manager was supportive with every step of the way. They were able to work with me on both ends of moving in and out to make sure every need was met. This is high quality service and it was greatly appreciated!

I found my previous apartment at the perfect time. From the start, Craig communicated clearly and…read morewas very understanding of how stressful moving can be. Throughout my year as his tenant, he remained honest and respectable. He was quick to assist with any maintenance or household needs. He ensures the property is well maintained and is always professional. I've had no problems with him as a landlord and that can be difficult to find in Boston. I would safely recommend leasing with him!

I have been very impressed with Kyle Cabral and his team in their high competencies in managing my…read morerental property. As someone who used to manage my property (from long distance), I knew the pain and efforts involved in dealing with tenants...and honestly..after a few years, I wanted nothing to do with managing a rental from far, far away. I remembered calling and leaving a voicemail message with Southpaw about my desire to find a property management company to help me rent out and manage my unit...and..to my surprise, I got a call the same day back..and all within several hours when I totally wasn't expecting it! Within a few days...I worked with Kyle to sign my rental agreement, provide him information and access to my rental unit...and the unit was already rented out...all within 24 hours of signing my agreement to have Kyle manage my property! Wow..I was impressed! What impressed me more was Kyle's ability to manage rental properties. He took great care of tenants and property owners alike. He's fair..and not just siding with either side. He is not hesitant to tell me as an owner what I needed to do to make sure my tenants are happy (and he's happy to do the same to keep me happy dealing withe thing from repair to HOA as well). I am also very happy to see that...with Southpaw...the need to manage my rental property or handhold anything..is pretty much nil! Kyle took care of everything! And..I just saw..that I recently gave a consent to continue renting out my unit/extend rental offers to my current tenants..and he already had them signed extending for another year of rental at my unit ahead of expiration of an existing lease! That's a testament to Kyle and Southpaw's competencies and proactive approach to management! I love it that..for once..I can really sit back and trust that Southpaw can handle my rental on my behalf! For a long while, I worry about having to sell my unit if the property couldn't be rented out..but with Southpaw...I didn't have to worry about sale of my property anymore..because true passive rental income from this property is now a reality for me!

We had the pleasure of working with Boston Capital Management for the past four years as tenants…read morefor one of the properties they manage. I can't express enough how wonderful Kyle, George, and the entire team at Boston Capital Management have been. They are professional, courteous, highly communicative, and respond quickly to any needs. Thanks for a wonderful renting experience.

I'm so lucky to have Matt as my property manager! I moved from MA to CA and had some leaking issues…read morewith the rental property in MA. Matt took it seriously even before I made the decision to hire him, which made a good impression on me. It has been a pleasure working with him. He helped me rent out the property during the pandemic, took care of everything with old tenants moving out and new tenants moving in. He's so helpful and made my life so much easier. Thank you so much Matt!

I lived for almost five years in a condo owned by Dorado Properties. The property manager, Matt…read moreMorano, was a complete pleasure to know and work with. He always returned calls in a timely manner and responded quickly to any maintenance requests. It could get complicated since Dorado owned my unit but not the building; Matt was an excellent liaison and advocate for his tenants when issues arose with the building's management. Most importantly, he was able to work through, and find solutions to, almost any situation. I live in Tulsa now and really miss his approachable management style.

Recently worked with Erica and Sara. Made the apartment hunt such a positive experience. Being 2…read moreyoung professionals we needed a lot of extra time and the girls gladly provided that. They are great people and awesome to work with!

What seems like warm on fuzzy on the outside quickly turns to a cold shoulder and letdown after…read moreletdown. Bode Well was the realtor for the apartment we chose to rent, and they let us down in just about every aspect you expect a realtor to perform... Pre-signing our lease: They told us that the current tenants would be moving out at a certain date. They told us that the apartment's deck was being finished, but that it would be completed by the time we moved in. They told us that the apartment came with the 3 AC window units that were currently in the apartment. We trusted them, and didn't think twice about having all of those aspects in the lease. Post-signing our lease: $2,400 realtor fee later, Bode Well begins the letdowns. Bode Well informs us a few weeks before we were about to move in that the tenants would no longer be moving out the week Bode Well said they were. The tenants would now be staying two weeks later than originally planned, and there was nothing we could do about it. Put us in a pickle because we weren't available for the new move in date. Strike 1 Next, we noticed about a week before our lease began that the deck wasn't close to being finished. We asked Bode Well about this and they said that it was the contractors fault for not having the right building permit... There was nothing they could do about it and it wasn't their fault. Strike 2 Not happy with our experience so far, we just wanted to get into our new apartment. Turns out that when we finally moved in, there were NO AC units to be found. We moved in the summer, and it was extremely uncomfortable - hot and humid. We called them for days, stopped by their office, and after hours of denying any responsibility they delivered one AC unit. We asked when we would receive the two other units and they told us that they would not be giving us the 3rd unit, but that a 2nd unit would be delivered sometime within the next few weeks. We were unhappy with that solution, but Bode Well told us that it was the "best they could do". Now, into the 2nd month of our lease, they have yet to bring either of the 2 AC units, our deck is still not finished, and Bode Well won't return any of our calls/texts. Letdown after letdown. Strike 3 Before you work with a realtor, ask yourself if you want to risk going through this with Bode Well. For a hefty realtor fee, all we asked was that we were given what we signed up for and what we were told we would receive. Not too much to ask for... They're just not worth the struggle.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Real Property Management Commonwealth is one of the most pathetic property managers I have ever…read moredealt with in my decade of living in the Boston area. The landlord hired RPM-C after we first moved into our apartment (within days) because of multiple issues - including Central AC needing to be replaced, pipes leaking, and washer/dryer leaking and broken. Over 3 months later, none of the above issues were fully addressed. Specifically the Central HVAC needing to be replaced (above upstairs bathroom). All the while, communication was horrible. Contractors were showing up at 7 AM unannounced, property manager nowhere to be found, texts messages unanswered. We were forced to manage the property and manage the project, all the while without access to an upstairs bathroom and AC during hottest months of the year. We eventually ended our lease early due to the ongoing feud with landlord (landlord refused to discount; was likely fed false information from the property manager). Upon exodus, the property management group had the audacity to blame us, the tenants, for all of the issues, byproducts of the issues that we inherited upon entering the lease only 3 months prior. They covered themselves by blaming us, and we did not received our security deposit. You are better off managing a property yourself than employing this pathetic excuse for an organization.

I am renting my condo for September 1. I wanted to get everything done and finalized for a lease…read morefor the tenants I found and REAL Property did an amazing job about making the process sooo easy for me. They created a very professional lease, they honestly take care of everything! They answered all of my questions and were very, very informative when it came to things that I was unsure about. I was lucky to have found my own tenants, but they can provide candidates as well. They really do everything. I worked with Bud and Glyn. Both super nice guys. They definitely know what they're doing. They got back to me so fast and everything was done within 24 hours. Quite impressive. If you want to rent your place or make sure that it's in good hands, use this company. They won't let you down. Reasonable prices and now I can kick back and be an absent landlord:) Thanks REAL!!!

Josh Burgin was our realtor as we looked for a place in the Watertown/newton area and he was simply…read morethe best. A consummate professional, josh immediately reached out to me and my fiancé to find out what we were looking for and how he could help accomplish that goal. Working ever diligently, Josh constantly kept us abreast of new rental properties as they became available and worked with the other realtors to arrange showings for us, often due to our last minute requests. He was not discouraged during the first few days we met with him and did not find what we were looking for. Instead, he said he would continue to look for properties to ensure we got what we wanted. Finally, we found a place and Josh sprang into action, swiftly working with the other realtor to ensure we got the place above all other interested parties. He agreed to do all the communication and picking up checks if needed, putting us at ease through the entire process. Josh's communication was always immediate and on point, either with a simple text, phone call, or email, to ensure we were all on the same page. He was an absolute pleasure to work with and I would not hesitate to recommend him to others. I have been renting for 11 years due to constant military moves and he is easily the best realtor I have ever come across.

Ladies n gents, for your yelping pleasure..... I give you my ePlace customer service experience, to…read moresave you the distate of undergoing it yourself. *cue the theme music to The Twilinght Zone* 1. You see a specific ad for an apartment, you write to the eplace agent under the listing named "JEFF" that you'd like to see it., Jeff shoots back a generic "what property are you looking for" response with 20 questions that are not about the property you asked about. 2. Jeff's email tips you off that he's going to try to drag you to places other than the specific property you asked about. You've rented before & have played that agency game, and you wont be coerced into looking at 3 ugly listings so they can pitch an expensive kendall sq loft at you. So you ask a second time, please, is the precise rental I'm writing you about available and can I SEE that unit? 3. Once again Jeff fails to respond with rental info. Instead he sends you a chastening email explaining: the unit that you want to see is very expensive, there are all sorts of fees, and that that might shock you but you had better get used to it because there is NOTHING out there these days, so you should not question the costs....OH., AND let him know if you are interested in actually seeing the unit... 4. You reply that you are an adult, you know the market, you need an apartment, you'd like to see this one, and can he please save the "hard sell schtick" for the undergrads...would he please show you the rental? To wit, JEFF, in a passive fury writes: "I'm sorry That [sic] you perceive me providing you with important up front costs and explaining the reality of the speed of the market This [sic] month due to limited inventory and This [sic] week being match week as "schtick." To answer your question, as of this afternoon, the apartment was available. I will not be doing showings of that unit this weekend. " That gem was followed by: "You also give the impression that You do not have any respect for this profession ...which is also your prerogative. In turn, I get to choose who I decide to work with as well. Good luck. That is a sincere comment by the way." Oh, Snap. You sure showed ME, ePlace JEFF! This may sound radical, but next time a renter sends ePlace two pleading emails just asking for the privilege of viewing an apartment the agency itself listed, fully willing to pay the 2k in agent fees, why not respond: "Yes that unit is available. When can I show it to you?" If you find this task too demeaning, perhaps you should find a job that is not in the service industry........? As one who works in such a job myself, I was amazed at the agent's bratty emails and demands that I respect his authoritay. My question to ePlace: Do you treat all of your customers this way, or just sic you crazy agents on us renters? I dont know if you've heard, but since 'da Crisis, theres a lot more renters now who are not starving students. Y'all might want to treat us better, cos despite Jeff's assertions, there are PLENTY of listings ....and plenty of other agents. .oooo...Snap!

PMT Real Estate is my go-to realtor in the Hopedale area. The owner Thomas always goes above and…read morebeyond for every customer, and I've never heard a bad word about Thomas or PMT from any respectable customers. If you're looking for a rental or home in the Hopedale/Milford/Franklin area, I strongly recommend giving PMT/Thomas a call or text.

Do not work with this company. The "owner" Thomas is the most unprofessional person I have ever…read moreworked with. He showed me an apartment and sat on his phone the whole time. I filled out an application and expressed my sincere interest in the apartment. I gave him $50 for the application and credit check. A week went by he stopped contact with me and never let me know about the apartment. I continued to email him requesting that he kept me updated so I didn't think someone scammed me out of $50. Two weeks later the listing has been taken down and I still haven't heard from him.