As someone who has been reviewing for Yelp for a long time, this has to be the absolute worst…read moredining experience I've ever had. I mean that very seriously. On Saturday, 2/28, I came into the restaurant at 6:15pm with a group of 6. Looking around the restaurant, there were only 3 tables taken. The Hostess wanted to put us a table, but it wouldn't fit us all. We asked her where to sit and she told us to decide on seating. We had to suggest to put a table together and started to move it ourselves, then she helped. Just odd because we had no idea if they had a table to seat us. While waiting for the server, the table in front of us asked for to-go boxes and was told they only have the bottoms, no lids. She brought plastic wrap to cover their leftovers. They were not happy and left without a lot of their leftovers. Our service came out and was very sweet. She honestly was the nicest person at that restaurant and she deserves to go somewhere that she can make better money. She told us they only had beer and wine, but only a few on the wine list. Sometimes if it was asked for, they said they didn't have it. I stuck to a Coke. We ordered as follows: Me: Loaded Baked Potato (yes that's it.) Person 2: wedge salad Person 3: cornbread skillet Person 4 and 5 had burgers. One had cheddar cheese with everything on it. The other had everything BUT pickles. We waited about an hour for our food. Person 5's burger came out and the fries were cold. I'm not meaning lukewarm, I mean COLD. Like out a fridge. They hadn't even been cooked all the way. Person 4's burger came out without cheese. Both of those were sent back to get that fixed. Person 4's burger came back with a piece of half melted (what looked like) American cheese on the bottom of the burger and the burger was BURNT. I mean, hockey puck burnt. When the fries were sent back, we could hear the cook SCREAMING AND THROWING THINGS, yelling that we "weren't right" and he "had just took those up". The server even felt them and agreed with us. My baked potato came out hard. I couldn't really even eat it. It was hard, bland and it was covered in sour cream, even the outside. A runner came over to bring some salt and pepper and I asked her if she wouldn't mind letting us talk to a manager. Everyone there said I was polite in asking, as we just wanted to tell her what was going on, not trying to get anything free. When I asked, she threw her hands up in the air, slapped her hips, rolled her eyes and stomped away. The people around us even looked at her. They also could hear the cook yelling. We did see another couple send their food back as well while we were waiting. The manager comes over and when we tell her everything, she tells us she agrees and that she's working on getting better help, as we could see what she was working with there. We just asked her for the check and asked to go. We hear the manager try to talk to the team and the cook begins to scream and talk down to her. Then, he came out and stared at our table. If looks could kill, we would all be dead. The thing is- burgers there are $18. We didn't get anything hard to make but only the salad and the cornbread were fit to eat. They did comp our meal, but we continued to ask them to let us pay. Instead, we ended up giving the money to the server. She can only do what she can and she was so sweet. I do have multiple people who will attest to everything that happened. That was the whole experience. We walked outside and immediately went to get something else to eat. We came to the American because this was our first time in town and we had heard great things about it! Of course, we had seen it on TV as well, so we were very excited. The next night, another couple we knew went there and had the same experience. She was the only table in there and they still took over an hour and her food was terrible. This is absolutely so disappointing. The American used to be THE destination down here but now, it's the one everyone is telling people NOT to go to. We talked to our hotel host and they said they wished we would have asked because they would have told us to stay away. It's a shame. I really hope they can get some new people in there who care about food and making it good! I'd love to come back if they're able to improve and change my review. I do have 5 other people who are willing to attest to this, so as much as I wish it was an exaggeration, it's not.

THis restaurant is leading the restoration of downtown Bainbrige. We had a very pleasant dinner…read morehere with a dozen of my wife's family members. The space was beautiful and open. Good drink selections with both local and more faraway craft options for beer. Elevated Southern/Georgia fare on the menu. For appetizers, try the cornbread and heirloom tomato pie. You can get quality fried chicken, pork chop, and grits here. I had the Pecan Crusted Idaho Trout. The sauce was bit cloying but the fish was tasty. Service was quick and competent, especially with a large group. Definitely one of the best dining options in downtown, and right next door to the brewery.

Yes this place is open! No there are not many if any cars in the parking lot, they are all in the…read moreback. How do I know? I passed by this place 10 times before meeting a co-worker that told me about this place and brought me in and it's a whole new world inside. There is a restaurant in front with daily specials and lots of comfortable chairs and tables to sit at and then a separate comfortable if not inviting bar in the back which is probably the crown jewels of this one horse town. The bartender is a very nice cordial and very informative lady that would tell you about anything in the town that you want to know to what is good and what you should not try. The owner who you will see once in a while is cordial and very inviting to the guest as well. There are two draft beers here which would be I believe Bud Light and Michelob Ultra Light in which happy hour would be about 10 or $16 for a picture that is still cheap. Before 7:00 the appetizers are half price and on Wednesdays are $85 Wing night. I heard there is a buffet on Sunday but I have not been here that long yet to find out. The menu is comfort food on what you would find on most grills, pictures of venue are posted. I had the happy hour fried oysters and the calamari which had good seasoning, just the right amount without going overboard. Do you like Bingo and trivia night? Step on in to find out which two nights they do this here, it's kind of like a small town cheers where it seems like everybody knows everybody unless you are an out of towner like me, but the people here really don't judge they're all happy and friendly and just living a daily happy life.

The lady who greeted us at the door, welcomed us in with the BEST smile and demeanor. She was a…read morejoy! The other employees were all so kind and we discovered they all were related to the owner so they loved this place like they owned it theirselves. The food was the best! My daughter had chicken tenders, fries and pop for $7. My son had chicken wings and fried okra (the best fried okra) for $9, I had a loaded cheese burger with sweet potato fries for $11, and my husband had a loaded double cheese burger with fries for $12. Our burgers were so filled with toppings and goodness it was falling off the bun! These people and their food I recommend 100%!!! Go support their family business!!

Hey,for a locally owned bar&grill in a small town with very few dining choices this place gets an…read moreA+.Great fresh salads,try the barbecue salad,excellent onion rings,burgers and sandwiches. Plenty of TVs and a good alcohol selection should you choose.

Stopped by for lunch on a Friday afternoon…read more I enjoyed the club with fires. Came out quick and was good but not the best I ever had. The ham sorta reminded me of lunch meat ham you find prepackaged at the supermarket. You know like Oscar Meyer lunch meat. I'm use to good deli meat when I order a club. But it was ok for what it was. The sandwich is the reason for the 4 star not 5 star. The place had tons of TVs and seats. Nice bar (I didn't get a drink) and looked like they had all the normal sprites and beer. The menu showed lots of food that looked good on paper. I would have loved to try the wings but didn't have the time. The bartender was my server and she was on her game. She got my order perfect to the amount of mayonnaise I wanted. Would I go back? Yes Would I order the club? Maybe Would I go to watch a game? For sure.

Great local hotspot! You do have a small drive out of Bainbridge but once you're there, you won't…read moreremember the drive. All the food is fresh and delicious. The quaint restaurant is an inviting atmosphere and the Pond House has the sweetest waitresses.

A big shout out and kudos to The Pond House. We held our High School Class Reunion there last night…read moreconsisting of 21 people. It was phenomenal! Everyone raved about the food which was delicious and generously portioned. Everyone from the hostess, the wait staff, the kitchen staff, etc were exceptional! We even had 2 attendees who arrived late and the staff was able to promptly take their dinner orders and get their food out to them in a timely manner so they were able to eat with the rest of us. The restaurant and bathrooms were very clean and well kept. It was a delightful experience, enjoyed by us all! On behalf of Bainbridge Christian Academy High School Class of 1976, THANK YOU POND HOUSE!!!

Went by to find it a try but it was closed on a Friday at 12pm. A man was on the roof making what…read moreseemed to ve a repair, hollered "We're closed". According to the internet it was during their hours of operation. We were disappointed since we had driven our way to go to this restaurant.

New to the community, and searched for a great burger . I found SO MUCH MORE!!…read moreGreat service, the staff are amazing! And the food: Carolina Gold wings ( they provided a generous sample), excellent! But the bacon cheese burger was outstanding! Hey, don't forget the fries!This is my new favorite place. I can't wait to try the pork chops! Thank you for a delicious lunch! I WILL BE BACK SOON They won't let you leave without signing the wall.. and GREAT BIG SMILES

Good food , selection and portions are like home cooked, friendly staff quaint atmosphereread more

After a few months passed, I decided to give this diner another opportunity. The breakfast and…read moreservice was good and got the spot. On this particular day I ordered Al a carte--2 soft scramble eggs with cheese, hash browns with onions and ham, and one pancake. Listen, I still feel how I felt previously about the okra, so I'll just refrain from ordering that in the future. Otherwise, I'll continue to support this hometown establishment.

Went with family and all 4 of us had different types of burgers. Very very good food and service…read more Fried pickles were delicious and I don't even like pickles. Highly recommend.

We stopped in after a day on the lake, the beer is cold and the ribs were delicious. They had some…read moregood signature sauces to choose from. The staff is friendly, just a good place to relax.