I have found this Balanced Air to be responsive, reliable and professional. From calling in my…read moreproblem to the repairman that comes out...very happy. being this is a new house to us, I am always asking questions about our systems, and our repairman Jeremy is patient and informative.

They charged me $400 to service my furnace and A/C and told me everything was in working order. A…read moremonth later when I turned on the A/C, the compressor did not work. I called them to ask them to come back and repair it, and asked that they not charge me again for travel time (although I said I would pay for parts and labor) because when they had previously "serviced" it, it was supposedly in working order. "Sorry," said the woman I spoke with, "Other companies may do that, but that's not how we do business." In other words, this company will charge you once to come out and NOT fix your air conditioner, and then they will charge you a SECOND TIME to come back and do it again. What a ripoff!

service was priced right, gentlemen were knowledgeable and extremely clean and courteous . what…read moreelse could you ask for?

Good work, nice guys. Did some new construction for us. Then asked them to price out a renovation…read morejob. Prices are not consistent. Recently quoted a price for a oil to gas conversion that was much higher than quoted two months earlier, and much higher than the propane companies. .

Dan is great. Extremely knowledgeable and quick to diagnose and fix my issues. Saving his number…read morefor future jobs.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

excellent communication , they did what they said they were going to when they said it ! very…read morereliable. first class operation . thank you Scott

I'm reposting my review. I had biannual maintenance done on 6/10/26. Ten days later 6/20/26 i went…read moredown for first time and puddle of water around the system. I called and person on call was in Yarmouth and it will take time. I told him no rush. He then called me and said his supervisor said it will cost $ 700 to come and I said your kidding and said don't come. I wrote a review in Yelp and a few minutes later manager of high efficiency appologized many times saying on call did not know situation and he will send over one of his workers. The worker came over and replaced a piece. I removed my review and now received the bill charging me $ 600 dollars ( labor) for visit. I paid by credit card but complained because i cancelled on call and spoke to I believe was a manager at High Efficiency. They offered a $ 100 dollar credit but not on my credit card but instead a $ 100 credit on a future overcharged invoice. Beware of this company. Does anyone know of a honest HVAC company on the Cape.

July 2024 was my 1st annual maintenance for my mini split heat pump. The technician did a thorough…read morecleaning while i watched. He showed me the mold and took the part outdoors to clean and spray with a mold deterant. The technician had to take apart the mini split heat pump in order to access all parts. Knowledge of the equipment is essential and he had it!! Very satisfied with the cleaning.

From the owner: No-Cost Home Energy Assessmentread more

Just had these wonderful pros come out in the freezing cold to unfreeze my pipes and replace my…read moreheat tape It's a very serious thing when your pipes freeze and your at the mercy of a plumber. Because they know you can't be without water and your scared your pipes can burst. Well no plumbers wanted to do n this cor available except Greenlight. They charge nothing to come out and diagnose your issue and tell you what it will take to fix this. Within 20 min they had a price that considering it was a big job to fix was reasonable. Within 1.5 they had my water running and considering all the labor and parts. Thank you for giving me a senior discount and your professionalism. Explain everything along the way and what to do to prevent future problems

Each time we called Josh for plumbing services, it has been a positive and pleasant experience.We…read morehave been so happy knowing we have a fair, reliable, skilled plumber who we can count on to answer our call right away. Josh will triage and troubleshoot on the phone if appropriate. Once in your home, he assesses the situation, giving you options and the cost upfront. He's laid back and personable and that is so welcome when you are stressed about an unexpected house repair and expense. We will continue to use Green Light Home Services and recommend Josh to our friends.

Edgewater Plumbing saved me. Karen and Mike both went above and beyond the call of duty to make it…read morepossible for Mike to come back out asap when the parts were in. They we're both a pleasure to work with. I will call them from now on for any plumbing and hvac concerns. Thank you guys so much. semper fi Sheila

They don't return phones calls , Steve return your phone calls. When someone calls you and leaves…read moreyou voice messages , you should have the decency to return the phone calls!