After weeks of waiting for a closet door that was promised in one week, when we picked it up and…read morebrought it home, it was 3 inches SHORT versus the specs we had requested. The sales agent, Giovanni, had no interest in making it right, nor did the business owner Jorge Toledo. Giovanni put the order in 9 days too late, only after I followed up AFTER he had promised the door. Turns out he dropped the ball and didn't even bother to put the order in. Then he changed the date to make it look like the order originated on Sept 24 (based on what the receptionist said), but I had paid a deposit for the door 12 days before that. They wouldn't return calls, and told us to basically pound sand unless we again drove the 1.5 hour round trip out to their office from downtown to drop off their incorrectly measured door. A 79" door is useless when you paid for a 82" door. At first the receptionist said the owner authorized production of a new door and could have it ready by the next day and would confirm later, but nobody called back. When I followed up the next day, they had changed their minds as they weren't interested in making it right for a customer. Giovanni said he didn't care and he could sell the 79" door to someone else. They have no honor at this business. Do not use them, but if you have to, pay the extra 3% credit card fee as at least you can take it up with your credit card company when they invariably don't deliver as promised. I'd give them a zero if I could. Paid tolls and gas and about 12 hours of my time arranging to get a door built, endless phone calls that they don't return (their voicemail is also always full). Threats of not giving me a refund unless I dropped it off (as they wouldn't pick it up). Owner was promised to call me back but never did. Like other reviews I've read I guess he doesn't care. Only received one call back after making about 20 calls to them. Don't waste your time or money. Worst customer service I have ever experienced in my life.

WARNING - Do NOT use them! Entire experience was a nightmare. Shame on me for not having checked…read morethe reviews prior to hiring them.

The office kept me updated on the arrival time, and the crew showed up right within the scheduled…read morewindow. They worked straight through the day without any unnecessary breaks or trying to upsell extra services. Simple and transparent process from start to finish.

Avoid this company and their fake reviews . Definitely reach out to me how and why they should…read morenever be hired. I have full documentation and their email trails with me. They sent salesman Eskenazi for estimate in replacing our windows and doors . We hired them and waited weeks, however , weeks later when their actual contractor came they completely made up excuses and walked away from the work cause according to their calculations the cost was not profitable for them . We wasted time , emails , communication with city . I even had my attorney who was ready to sui them, and their owner got into a conference call with me apologizing and still not wanting to do the work coming up with all types of excuses . If anyone wants to read their emails and listen to our recorded calls reach out to me . Don't want you to get burnt and have your projected halted months

You must use this company! Jorge came the same day and…read morerepaired a very , very old window that most companies would have refused to repair. He has a work ethic like you just don't see anymore! Thank you Jorge for an amazing job! My window has never worked better!!

George did a wonderful job replacing the shattered glass in my patio door. It was a big mess and…read morehe came, measured, ordered the glass and came with new, tempered glass and installed it. Clean as a whistle and a pleasure to work with. Thank you, George!!!

I requested a quote on a Wednesday afternoon and heard back within hours. He came out to measure…read morethe same day, sent the invoice by email, and had the door fully installed by Friday. The installation itself took about 30 minutes, and his attention to detail was genuinely impressive. we're talking alignment down to the eighth of an inch. The shower door and glass combo looks great. He was also very thoughtful around things like which direction you wanted the hinges. On top of the speed and quality, the price came in meaningfully below what another contractor had quoted us. I recommend him highly.

Rafael did an outstanding job installing my sliding glass door. It was a big job, but he stayed…read morefocused and didn't stop until everything was perfect. His attention to detail and commitment to getting it exactly right made all the difference. I'm so happy with the results that he's already installing my next one. I couldn't recommend him more highly to anyone looking for quality work.

I had Prime Window and Door replace two of my sliding glass doors into impact French doors and also…read morereplace two windows into a 4 panel sliding glass door and they definitely delivered. Robert and Frank were extremely easy to work with, professional and most of all reliable. They communicated with me through all the steps and did an amazing job! Good and honest work is hard to come by so I 100 percent recommend them. Thank you!

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

Perfect installation and great customer service. I recommend Mr Door Man to anyone looking for an…read moreexperienced door company

I had a broken garage door. They told me it needed to be replaced. $3800. I received a few more…read morequotes, all lower. When I mentioned a $3000 quote they immediately matched that price. The last company that came for an estimate told me the door was fine, I just needed new equipment for it. $1000. Done. Be wary of overpriced quotes.

Still dealing with the garbage sold to us as "the best" in the market! Now PGT claims that the…read moreEXPENSIVE product they sold us had not been tested for south Florida weather! Our windows and doors are now ALL fogged!!! BUYER BEWARE!!!!!! This has been an extremely expensive and frustrating process and Mohammad (owner) and PGT do not care or stand behind their products!

We worked closely with Nour, Junior and the team at Hurricane Window & Screen throughout the design…read moreand purchase process for all the new PGT windows in my home. Nour came out several times to ensure that every aspect of the order was correct and even brought out other expert team members (David) to ensure accurate measurements and design elements. Nour and Junior kept me apprised of the status throughout the project. I received emailed photos of the progress each step of the way and updates on the status of the installs We did a final detailed walk through of the design in Nour's office for each window. They have a great showroom that helped us decide on the design elements. The products were delivered when promised and installed by very careful technicians. One window was damaged during install and was quickly replaced. The team at HW&S were very courteous and respectful of our home, sealing off the interior work spaces to minimize the amount of dust that would wind up inside. The windows were expensive but very high quality and help to reduce outside noise and heat. I would definitely recommend HW&S for new windows.

THIS WOMAN IS A CRIMINAL, DO NOT USE THIS COMPANY!…read more After giving relatively fair pricing, this person installed while I was away on a work trip. Not only was the work sub-par, and the glass damaged, but she ignored multiple attempts to rectify the situation, ignoring not only me, and my wife, but also our outreach from a third phone number. The shower glass is chipped and scratched and the trim is broken. The patio glass is too big for the table, and extremely dangerous, knowing full well I have a 1 year old and my wife is currently pregnant. Not to mention she put the covers on backwards and half-assed so the rain got underneath the cover and rusted the brand new, never been used table. This person is just evil. She is no different than every other crooked contractor in this town, and given the amount of glass shops in the area, I really plead with you to use someone else. Read the comments on the review sites, she's a criminal.

It was great dealing with HR mirror and glass. A crystal ball from the chandelier dropped on my…read morecocktail table and shattered it.I needed a new glass top quickly... they were fast common knowledgeable, and reliable. Highly recommend them!

Closed the business stealing tens of thousands of dollars in deposits for work not even started…read more $26,000 from us $9,000 from another ... contracts signed in good faith. No permits approved, no windows ordered, no money returned. Aaron A Jordan is the owner and Hector M Jordan his father was a salesperson. Criminals. Please DO NOT DO BUSINESS WITH THESE PEOPLE!!

I gave 1 star because giving none was not an option. This company is full of lies. They gave us an…read moreestimate and took our deposit on March 2021 as of today we have no windows. They first said Mr.Glass gave them broken windows. I personally called Mr. Glass and the windows where never even picked up and they where never broken. They are still sitting there. I spoke with Hector he gave me his word that our windows would be up by Thanksgiving. Now they are saying some time after thanksgiving but they can't give us a date. Horrible experience so far. They never return your calls. They lie and tell you "you are number 15" on the list the next time you call all of a sudden you are number 20. They prioritize the "Big Jobs" and say they are short staffed. This is not the company you want to hire TRUST me. They hold on to your deposit and they are backed up so they take your money and make you wait a year. So unprofessional. Take your money to someone who will deliver better service. This review was entered 2 weeks ago and the company has yet to respond. My husband reached out to Hector the owner and Everytime they say "he left the office" or he doesn't respond. Meanwhile they still have our deposit and no windows have been installed. At this point we may need to take legal action.