After 3 years of following the program laid out by the Vet for my rescue dog of 5 years she got in trouble with another dog.Fortunately it was not the end of the world.I told the dog Warden her shots were up to date as far as I new,and we were on our way.Upon further inspection I realized my dogs rabies vaccination was up 9 days prior.Backing up I was last in to the Vet on april 1st,to pick up a pain medication my dog required,as I paid for the meds I was asked if I needed any heartworm meds,I said no thank you but I will be back on or about May 15th when her next round of shots were due ( this I knew from the postcard that my Vet had sent me)My dogs three year rabies vaccine expired on April 8th.I never recieved a reminder notice in mail for A rabies shot.My dogs altercation with another dog took place on April 18th,she was out of compliance by10 days. moving forward that same day when I discovered my dog needed a rabies shot I went straight to my Vet of the past 3 years ($3000 spent for my dogs wellness to date).So I asked the Vet why they had not informed me of a necessary rabies shot.My Vet said if you did not get the reminder card you should have recieved our email.I said then that three years ago I was asked by you how I would you like to be contacted ,my choices were email or phonecall,I said phonecall.This was my option 3 years ago.Needless to say I was very upset and as I was at the office getting my dog her shot the Dog Warden called to verify my claim as true.After disappearing to confer with other office personal my Vet returned and when the truth came out I asked the Vet how did this happen,I'm a loyal customer ,I do everything I'm asked and now She tells me the Warden is coming down to put my dog in quarantine for 15 days.my Vet literally runs from the room and disappeared .I'm upset but want answers and she's gone.I move to the lobby to pay the bill,I ask numerous times to the counter help to pls get me the Vet,but to no avail,finally what later turned out to be the office manager stepped forward ( after a momentary pause to make a phonecall) to answer my questions as I was there to pay the bill and wait for the dog warden.Almost within an instant a So windsor policeman opened the door and asked me step outside . Here's the real issue,I never once swore , I was upset but only wanted the Vet to acknowledge that her system broke down .needless to say,my experience with this Vet clinic was simply awful ,to add insult to injury my dog is put in quarantine I'm questioned by not 1 but a second officer as if I had done something wrong. Their ( the Veterinary staff) level of professionalism in my mind is sorely lacking.Proceed with caution for your pets well being as well as your own. read more

I have been taking my dogs and cats here since 2005 when I moved to South Windsor. I can honestly say this is the best Veterinarian Practice I have ever been to. Our pets are part of the family and over the years this practice has responded to our emergencies immediately and with a caring, professional attitude and demeanor. Regular visits are a joy to attend and the knowledge and caring is second to none. I highly recommend this practice to everyone who wants their pet to be treated as an individual and as a family member. This is not a get 'em in and get 'em out practice. All the staff I have met from the Doctors, Technicians, Aides and Receptionists are knowledgeable, warm, helpful and cheerful. Calling them in the middle of the day with questions or concerns is encouraged and staff respond quickly, relieving the stress when an issue arises. I have had older dogs, young puppies and cats and all are treated wonderful thru each stage of their lives. Thank you South Windsor Veterinay Clinic for all that you do. read more

Prior to coming to SWVC, we had used the same veterinary clinic for my entire adult life. Before that, my parents had used the same clinic. We're talking well over 50 years! I did not change Vets easily... But I'm so happy that we did! Our previous Clinic had changed hands a few times & it no longer seemed the best choice for our 'average' pets. Our little dogs were getting older and they needed some care. Dr Rose and her staff are wonderful! They treat all their patients (& humans!) with the same kindness, compassion and expertise. We never felt pressured to peruse testing or treatments, but all options were made available. Dr Rose, especially, has spent a great deal of time, in person and on the phone, offering suggestions and support. Dr Valley, also, is just as kind and attentive. The office staff and techs echo the same standard of care and concern. We are grateful to all of them and recommend South Windsor Veterinary Clinic without hesitation! read more

I am a PhD from India who has lived and worked in Connecticut for over 25 years now, and when I took my cat to this place, the older lady vet named Carole actually asked me if I can read when she handed me some material. That was just rude and mean spirited. I know I am not a native here, however I expect to be treated with at least some minimal courtesy as a paying customer. As you can see I can read, and I can also write. Don't go to this place if you are a minority person, she will insult you because she is ignorant, rude, and in my personal opinion extremely bitter person. She also insulted my cat by saying my cat is fat. My cat is 3 and he is 12 Lbs and never overeats; this proves to me that she doesn't know what she is doing. I don't want to use a Bad word here, but this short older vet lady that works there is just not a very nice person. By the way after having to deal with all of that, I had to see a real vet in Manchester. read more

We could not be more pleased with the South Windsor Veterinary Clinic. Chance (our Puggle) has been a patient there since November of 2014 when he tore his ACL and needed an expensive surgery. Our original Vet did not have someone in their office to perform the procedure and I had heard beyond wonderful things about Carole Rose in South Windsor. We decided to have Carole and her team fix Chancey's leg and we could not be more pleased from then until now. We love everyone in their office!!! The pride and care that each employee puts into each and every pet does not go unnoticed!!! Not to mention they are beyond helpful over the phone in time of need and in the office with our many (sometimes overbearing) questions. I have had many, many dogs over the years during my childhood and early adulthood and have never been more pleased with a veterinary office!! I highly recommend Carole Rose and her entire team in South Windsor!! read more

Dr. Shultz is my Vet here. She has been fantastic with my 2 GSD's (9 and 1.5). She listens and always makes room for me when I need her. Moved here 6 months ago and my 9yo had to have a surgery and she handled that amazingly. He's a senior dog so health challenges come up regularly and it gives me so much peace knowing my dogs are in the hands of someone who loves my dogs and has gotten to know us. Ryan and Taylor are the vet techs we have worked with most consistently and they so wonderful with them as well. Overall, I am so so grateful to live so close to such an amazing vet office/family. Extremely reasonably priced as well! I'd recommend them to anyone. read more

I adopted a 3 year old dog that was in need of being neutered and I was concerned putting him through this process as an older dog. Everything went well with the operation and when I got him home I was very impressed with the care taken to make as small of an incision as possible (not a doctor so not sure how to describe it better than that). He was out of his cone that kept him from biting at the incision within 2 days and didn't seem to be bothered in anyway whatsoever after the 3rd day. I'm beyond impressed with the skills of Dr Rose and I highly recommend this Veterinary Clinic. read more

Bad Business practice , shows that this clinic is not interested in helping animals , its just a Money farm, i called them up because my cat is very sick and needs a vet to see him, and they told me they are not seeing any new clients, i just want to get medical attention for my beloved pet, just goes to show this clinic does NOT care about customers or animals at all. This is the problem with the world today people are to concerned with money, they only take clients they have i guess helping animals is not there priority! read more

We love Dr. Rose and the entire staff at South Windsor Vet Clinic. Our pets have been coming here for about 5 years. They've always been able to schedule us within a reasonable time for treatment, and they generally keep schedule. From standard health exams for dogs and cats to emergency need to trim guinea pig teeth, to aiding in end of life care for our beloved dog George, the staff has always been very caring, compassionate, and professional. We highly recommend :-) read more

Dr. Rose and her team have given our dog exceptional care! His condition is not reversible but they always go above and beyond to make him, and us, feel as comfortable as possible. They are compassionate and empathetic to the highest level. Their follow up is outstanding and always do a follow up call. We are so blessed to have found them for our veterinary care! Thank you! read more

Nice, friendly atmosphere. The office is clean, neat and comfortable. Love the folks there. I have been a patient at this facility for over 16 years. My current dog is "special needs" meaning he doesn't do well with strange people or dogs and they have always been accommodating for him and I appreciate that. They are thorough, caring and understanding. read more

Best Vet ever! My maltipoo was in terrible pain with bilateral ear infections and needed to be seen ASAP. They had a great system in place to maintain social distancing during the crisis. They delivered excellent care, gave great discharge instructions and followed up a week later to see how Jax was doing! I have my new Vet! Thank you SWVC! read more

South Windsor Vet is the only place i would take my dog. They are professional and very compassionate about their work. When my dog tore his acl they went out of their way to get him into surgery very quickly. I used to have 2 rabbits that i brought there too. Dont think twice about going there!! read more

I love this place! My dogs absolutely love it, too. They always greet my dog and me with enthusiasm and make my dogs feel comfortable. My dogs never get nervous there and enjoy their visits! I never wait long and they always explain everything in detail. Very knowledgeable staff! read more

South Windsor Veterinary was recommended to me and I have no hesitation in making my own recommendation. They are professional, friendly and very accessible. Getting appointments is simple and the staff clearly love what they do. read more

Very friendly staff. Doctors are very thorough and have treated my pets like I would. I've had multiple dogs and cats taken care of here. They are great with reminders and are very responsive. read more

awsum i have a 14 yr old ausi chance who has gotten the best care from everyone at south windsor vet i also had his sister molly there sadly she passed away everyone there is very caring dick r read more

Very friendly attentive staff. They always follow up after a sick visit to make sure everything is ok. My kitties all seem to enjoy their visits! read more