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    Southern Chevrolet

    3.0 (6 reviews)
    Open 9:00 am - 5:00 pm

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    Walker Kia

    Walker Kia

    2.3
    (3 reviews)

    We purchase a 2020 Kia Optima in Oct. 2022. This dealership epitomizes was Customer Service is from…read morethe day we bought this this car they have exceeded in Customer Service. Today was no exception I ran over something in the road 2 weeks ago but never really had any issues until yesterday. While driving on the interstate there was a flapping and scraping sound coming from underneath. I'm 66 years old so I couldn't look underneath. This morning I called Kia they told me to bring it in. I did they told me the skid plate was torn up. I couldn't afford to pay for it today. So made it so I could drive it. Changed the oil and rotated the tires. From the receptionist Brittany who took the call transferred me to Service who was busy and couldn't answer my call quickly. Brittany picked my call back up and explained I could hold, call back or Service could call me back. I decided I would just go to Kia. My point is Brittany did not leave me on Death hold. Service Department Nora took my car in they offered to Shuttle me anywhere but I stayed. Every single person who works at Kia were friendly polite went above and beyond to make me appreciated. If you ever want to see Team work in action, Outstanding Customer Service during and after the Sale then go to Walker Kia you won't be disappointed. Shout outs to Receptionist Brittany, Nora in Service, Cortez I Bria Sales Manager, Austin Cooper my Sales Person and everyone else who works there definitely know and understand true Customer Service!! Geaux Kia Walker Geaux!!

    Do NOT BUY a KIA! especially from walker kia in Alexandria! we brought a brand new Kia sorento 2026…read morein April 2026, we noticed the first week the driver window wasn't sealed prop but we felt easy fix and we would bring it up at our first oil change. we made an appt for June 4 to get window checked out. but the week before that appt is when everything fell apart. driving down interstate and engine light blinking and our car won't go it's shaking and idling. code popped up said limp mode. turn car off and on and it went away! two days later same thing but worse, engine light stayed on, shaking and jerking and wouldn't go. code said engine issues. we barely made it to the dealership. they kept our car for a week and didn't even offer to put us in a loaner vehicle after we put a huge chunk of a down payment and financed a load of money which they screwed us on that to! after a week they told us injectors or something was wrong and didn't fix the window because they couldn't find it but gave us our car back with the gas light on. we left and 30 minutes later same thing again! engine light on, code said engine issues and car making weird noises and driving awful. this time they did put us in a loaner vehicle but had the nerve to tell us to bring it back with a full tank of gas. our brand new car has been at the dealership for 20 days and we told them we wanted a refund and we heard nothing until my huaband reached out after two weeks and the sales guy said the parts would be in tomorrow??? we don't want that crappy car anymore! especially after the sales guy told us he sold 20 cars last month and a lady was having similar issues with her new car going into limp mode!! this place and these people are trash! they don't care about you, they want to fill their pockets and they treat you like a turd! don't trust Kia

    Leglue Nissan

    Leglue Nissan

    4.0
    (3 reviews)

    The process of buying the car was quick and easy, but we found out from our bank weeks after…read morepurchasing that the dealership put the title in our name and sent it to us directly instead of the bank whom we received a loan from. My husbands name is on the documents, so he had to drive back to Alexandria from Fort Polk to fix the error at the DMV. Navy Federal gave us a limited time to correct the mistake or we would have our vehicle REPOSSESSED. He is an active duty infantryman and it's very difficult for him to step away from work between their training schedules, let alone to manage a DMV appointment within that time frame. He's lucky he was able to get out of work at all to resolve the situation. I am in Nursing School and work full time as well. It is not ideal to have to handle careless mistakes in the little free time we have. Leglue then promised us a detail on the car as well as an oil change to compensate my husband for his time and their mistake. We were told to have at least an hour of time to spare while they "detailed" the car. I took the car in for the detail and it was promised to me by Cobin that they would scrape the adhesive off the front windows. I got in the car and quickly realized the adhesive was not removed, the car was dusty and the trunk wasn't even vacuumed. I waited over an hour for a sub par detail. I was told "sweetie these are not professional detailers". For $3.00 at a self car wash on base after ten minutes our car looks better than what I waited close to two hours for. They did take it back and fix the adhesive, but a serious waste of my time. Shortly after, my husband scheduled this oil change weeks in advance. The service department directly reached out to us on their own accord, so this should have been caught. This morning my husband was 45 minutes into his hour long drive to Leglue to receive the oil change and a service member called to say they do not service Toyota vehicles. This was scheduled over a week in advance and they called barely an hour before the appointment. A waste of time and gas. I will be happy to not go back to this dealership again. My husband is now doing our oil change himself at home which I can at least trust will be done well. After experiencing multiple inconveniences at this dealership, I would advise people to explore any of the other dealerships on Coliseum.

    Best car shopping experience I've ever had. Chad Jeffers was kind, professional, and…read moreknowledgeable. No pressure; very professional. Love my new Rogue!

    Southern Chevrolet - car_dealers - Updated July 2026

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