I read the reviews here on Yelp today in regard to Southern Exposure Sunrooms. We purchased a glass enclosed sunporch from Southern Exposure 7-8 years ago. We are still 100% satisfied with it. Our sales process, installation process and follow up service (twice in 7 years) has been nothing short of great service. We have always gotten fast responses to calls. Recently, May, April, 2026, we called them for service help with our sliding door coming off the track. They were as courteous and helpful as I remembered in responding to my service call. Nick, the service technician scheduled a visit. He arrived, as scheduled. He was very respectful, cordial and professional. He made some adjustments and told me to call back if any further issues with the sliding door. It worked somewhat well for a couple of days but on the 3rd day, it rode off the track completely. I called Nick back right away. He came back within a day. He changed and reset the track. The door is now working like a brand new sliding door. We were very satisfied with the service that Nick provided. He represented the Southern Exposure Sunrooms company in an exemplary manner. There was a service charge for coming out but it was worth it. I highly recommend this company if you are considering a sunroom or sunroom repairs. We have recommended them to many friends without issues. They have been in Leland, NC for many years. ~S. Waleed of Waterford read more

I promised an amendment. I've had my sunroom since November '26. I love it. The installation crew was wonderful and follow-up service was also good. Although I was not initially happy with their communication, they eventually made things right. read more

We've had our sunroom enclosure for about 8 months, enough time for a good shakedown. It's perfect. The windows are high quality and work well. The room remained comfortable through last summer and this past winter. The project was quick, clean, and the crew was great. No complaints. read more

We've had a Southern Exposure installed enclosure since 2020. Totally satisfied with their speedy and professional installation. We've had two occasions to call them for service, not workmanship related, in both instances they responded quickly and addressed the issue with no charge. Most recently had a service technician , Jerry, come to the house and he was very helpful and informative and did a fantastic job. Highly recommend this company. read more

They did fine work at the beginning, but never finished, nor did they handled what needed to be fixed.

Smother exposure sunrooms is very attentive and outgoing when it comes to sales. After they receive payment, in my case about 10k, the attentiveness goes to the wayside. We had our sunroom converted in Mar 16 all went well and it looked great. With the exception of missing 1 screen and the door wouldn't close and had a gap that allowed bugs in. 3 months later we received the screen and they came to adjust the door only to have a gap in a different place. Here we are in Aug 16 and still waiting to have the door fixed. Per the contract payment is required when work is complete. My mistake was paying them prior to the work being complete to my satisfaction and as advertised. Strongly recommend choosing another contractor for your enclosure it obvious the focus of this company isn't on customer satisfaction but that of making a sale and collecting your money. read more

Southern Exposure Sunrooms - General Contractors Near Me - Wilmington, North Carolina

The only company you should use. I've used them 3 times to do sunroom. Awesome service all around!

Very well run business. Much more efficient and fair than porch conversions in Wilmington. Southern is the best choice for lanai conversion.

Southern Exposure Sunrooms built a sunroom for us. they completed it in December. Then i had problems with the door to the sunroom. I contacted Drew in Jun. No reply. Contacted Billy P in July. He told me that Drew or Chris would check it out. No one showed. Contacted him again in July. He said some would come and check it out. No one showed Contacted him again and again and got the same answer. He says he will come and take care of the problem, but never does. Now I have a leak in my kitchen near the roof they installed on the sunroom. They seemed to be good guys, but there has been no follow up. read more

What a shame that management doesn't follow up on problems customers have. Had the EZBreeze system installed and everything looked great. Til it rained. Then we had water in the sunroom. Called the company and they said they would come out. Well, that took several weeks. Serviceman said he hadn't seen this issue before because he's only been with them since November. Said management would be contacting us. Management never contacted us to see the issue. We emailed again, 2-3 times before they sent the same serviceman out again. 1st of all, why would you send the same serviceman out when he already saw the issue and suggested management come see it. Can't blame the serviceman for not knowing how to fix the problem if he's never seen the issue before right? Husband has tried to fix the problem but as of today, it's still leaking. Sure they call when they want you business but when there's an issue where is the customer service. Let me tell you that we gave this company more than enough time to get in contact with us. Everyone is busy. When you go with a company that has been in business as long as this place has you'd thing they would have better customer service. Shame on the owners. We love the EZBREEZE system, we believe it's the installation! read more

On April 28th 2017 I contracted with Southern Exposure for a 15 x 22 foot sunroom. I was told to expect it to be finished 2nd or 3rd week in June. They did not start work until 6/12. That day they dug the footer for the slab. The following week they poured the concrete for the slab. Nothing was done for another 4 weeks. The salesman called and said he would call me with a scheduled start date on Friday June 30th. He did not call. Then he called me July 5th and said they would start July 10th. July 10th, 11th or 12th no one showed or called. They called me on July 13th and said the windows did not come in and it would be delayed another week. Workmen showed up on July 25th and worked 4 hours and installed part of the frame. I was called on the 27th of July and told the company sent 4 inch roof panels and not the 6 inch panels the project called for, and there would be a 2 week delay waiting for the correct panels. They came on Aug 8th and installed 2 panels before it started to rain. Came back on the 10th and installed one panel and the lead contractor cut his finger to the bone and had to go to hospital for stiches. When the frame was finished and the windows were installed, there were gaps in the metal framing. When I brought that to the attention of the contractor, he said that the factory made some errors in measurements but I would not notice it on the finished product. They filled the gaps with caulk. The electrician had to trench around the sunroom to get the electricity for a hot tub and the 110V outlets. All this was completed the week of Aug, 21th. When the trench was filled in, they left dirt piled up against the conduits on the side of the house and on the air conditioner slab. The electrician had to come back and fix a couple of small wiring problems then the room passed inspection by the county. 8/29/17. On 8/31 I found that the sliding glass door had a leak when it rained and the water it the door. Called Pete and he sent over two women that punched a couple holes in the frame to let water out and nothing came out. I told them it was the door itself but they knew better. Texted Pete over the weekend and he said someone would be there Tuesday, no one showed. Texted Pete Wednesday and it told me someone would call me. It turned out someone did not fill all the holes that were to be screwed into the door frame. The leak was finally fixed. The sliding door is slightly racked along with some of the windows, so some of them do not close without the sliding window and door not being square with the frame. During installation of the frame, chunks of the concrete slab were knocked out. I was told the concrete guy would come back and patch is up, but here it is December, and that still hasn't happened. I can only give you my experience, but if you are looking for a Sunroom, save your time, save your money, and save your frustration and go to a company that has some professionalism. If you are interested in looking at their work before you sign a contract with Southern Exposure, contact me. I will let you come and inspect their work before you hire them to work on you property.. read more

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Sold us quick, got our money, now delay delay delay. Horrible customer service. Project dragging out. Very disappointed.

We had a fantastic experience with Southern Exposure unlike the other yelp reviewer who had issues. From start to finish they were very pleasant and professional. We are completely satisfied AND would recommend Southern Exposure from our experience. read more

They made a muck of my project. Once they received the final payment, it was impossible to contact them. They ignored my emails, voicemails (the cell phones are never answered). I have to pay out of my own pocket to repair some of the awful work they did. If you do use them, before you make the final payment have a trusted contractor come out to review the work. It'll cost me nearly $1,000 to repair the work. read more

We had numerous problems..yes quick to sell and pick up payment. Installer was unaware he needed to install insulation and electric per contract. Room leaked on both sides and was finally fixed after 4 attempts. The screens don't shut without a huge gap. Promises to come and fix problems are not followed though. Our room did not pass inspection because of the leaking. Once it was fixed it was us who had to call Southern Exposure to have the inspector come. Too many problems,too much money and extremely poor service. You need to look elsewhere. read more

Don't even bother with this place. The owner is unreliable and very shady upon meeting, the workers have been heard saying "I'm just all about the money." And rush through projects. Very overpriced for not so great work. Don't let the pictures fool you. read more

Yes, I had someone come out and quote for a sunroom. Quote came back with basically a lump sum and no breakdown of costs. I asked for a breakdown so I can understand where my costs were and if I could eliminate or change something. I e-mailed the guy who came and cc'd the main guy. Funny enough the main guy replied to me when he thought he was replying to his rep!!! "Just tell him we don't break the prices down. If he wants to do differently you'll give him a price for that. He's probably going to be a tough customer anyway. What kind of job is it?" Enough said. The idea that requesting a breakdown of costs and asking a question makes me a tough customer, tells me stay clear, they want easy jobs where they throw a price at you and if you take it great, if not they look for the next 'easy' customer. There are too many other companies out there to accept this level of service. I think they think there are too many customers out there to spend any time working through the process. read more

The installation craftsmanship quality was extremely poor. The installers used their finger and a rag to try to wipe off the excess caulking. Didn't work very well. They also had to touch up about 20 screws with paint. I guess they do not know about rubber tipped screw bits. The screens are very hard to remove for cleaning the sliding windows. I was told they had to replace a couple of the 4x4 deck posts with 8x8's to meet code. Somehow they got away with just adding some 2x4s. The insulation company SES hired forgot to insulate between a couple of joists under the sunroom, but insulated under the open deck area. I noticed the uninsulated areas and they fixed that problem. But later I saw the area that was not correct and Ed, an owner inspected and agreed they should remove the wet insulation. SES told me they are not retuning to fix the problem........ User Beware - if it's a quality job you want for your hard earned money, use someone else!!!!! read more

Had a porch enclosed by this company last year and was not happy with a window they put in and the door they put on. I was willing to pay extra costs involved to get this resolved. I paid them most of the money they were owed. They were only interested in getting the rest of their money. They did not care that I was dissatisfied with what they did. At one point said they were going to correct it, gave them the rest of their money and they disappeared. Did not fix the issues. Would not recommend them to my enemies! read more

Buyer-Beware, from the beginning total miscommunication and misrepresentation from the sales rep. Even after bullet pointing each line item with specifics of the project selective memory on their part transpired subsequently. It took three sets of drawings before they got it right. Fired them once and made the mistake of allowing the project to go forward. Construction quality is very poor, had to personally re-do some of the finish work. Nearly $50k later, still fighting with them at this writing!! read more