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    Southern Hills Eye Care

    Services - Southern Hills Eye Care

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Roger D Fannin, OD - Family Vision Health Center - Family Vision Health Center

    Roger D Fannin, OD - Family Vision Health Center

    5.0(1 review)
    63.6 mi

    I have been a patient of Family Vision Health for more than twenty-five years. Dr Fannin and his…read morestaff are easy to work with, honest in discussing your diagnosis and willing to help when things go wrong or are not as you thought they should be. I trust him with one of my most precious senses, my vision and I trusted him with my most treasured possession, my children. I enjoy the friendly atmosphere in the office and the way the staff makes me feel welcome from the time I enter the door until I leave. Choosing Dr. Fanning and Family Vision Health Center was a great decision. I would do it again, given the choice.

    From the owner: At Family Vision Health Center, your vision is our passion…read more Since 1984, Optometrist Dr. Roger Fannin has served as a dedicated and caring provider of quality vision services to Grayson and the surrounding communities. As a patient, you can expect friendly and attentive care from our experienced team of eye care professionals. We leverage advanced diagnostic technology to provide modern eye care services, including comprehensive eye exams, vision correction, and more. In addition to our eye care services, our optical department features a varied selection of designer frames and precision lenses from top brands. With guidance from our knowledgeable staff, you’ll find the look you want and the features you need. At FVHC, you'll SEE the Difference!

    Photos
    Roger D Fannin, OD - Family Vision Health Center - Receptionist Welcome

    Receptionist Welcome

    Roger D Fannin, OD - Family Vision Health Center - The Optical features Oakley sunglasses and a many beautiful frames for ladies.

    The Optical features Oakley sunglasses and a many beautiful frames for ladies.

    Roger D Fannin, OD - Family Vision Health Center

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    MyEyeDr

    MyEyeDr

    1.8(5 reviews)
    28.9 mi
    $$

    I will never come here again for an appointment. The ladies at reception were great and the woman…read morewho ultimately helped me with choosing my frames was a doll - loved her - but the Dr. was shockingly rude. I chose not to be dilated because I had no one to drive me home after the appointment, and he said to me in a bizarre manner, "Next time, I WILL dilate you." I asked, "Why is that?" He responded darkly, "Because I dilate EVERYONE." Uh. OK. You just solidified my resolve never to return, sir!

    Do not go here! Yesterday I tried to stop by before work and order more of my regular contacts…read more Quick and easy, right? I have only been here one other time to get glasses and it went smoothly. Upon arrival there was no one at the front desk and a lady sitting at one of the eyeglass stations waved me over. I told her I needed to get more contacts and she started typing on her computer without even saying hello or asking me for any of my information. I recently got new insurance so I pulled up that information for her on my phone and told her what it was. STILL without saying ANYTHING the lady just grabs my phone and takes it with her to the front desk. She makes no gesture for me to follow her and still says nothing so I just stayed sitting at the eyeglass station. Five to ten minutes later an older gentleman comes to her aid and they are obviously both confused and they keep asking each other questions. Still no one had communicated anything to me so I just walked over to the front desk to see what they are doing(The woman still has my phone too). Neither of them even look at me or say a word. For five ish minutes I just try and observe what they are doing because its taking much longer than I expected it to at this point. The lady finally gave me my phone back. They printed out a couple of papers that I assumed were for me and when I glanced at them, they had MY birthday and the name GRACE WALTERS. They hadn't even asked me my name still??? I said "does that say Grace?" And the gentleman looked at me for the first time and said "yeah grace". I had to explain to them my name was not Grace and this seemed to confuse them. Without STILL asking me any questions about myself or telling me what they were doing, they just keep typing on the computer. I finally call my mother because she takes care of my insurance and when I tried to give the gentleman the phone he didnt even look at me or the phone and acted like I didnt exist. I put my mom on speaker and they told her that they cannot bill me if they cannot find me in the system. My mother asked how they could not find me since I gave them my insurance number and everything else. They said they were just looking up my last name and they could not find me. My mom said "well look up the insurance number", and the gentleman said "We're gonna try that". At this point I was frustrated and on track to be late for work, so I stepped out side to talk to my mother for a quick minute. I told them both I would be right back. I walked back inside and the gentleman and lady had stopped whatever they were doing on the computer and were both just staring off into the distance. Neither even looked at me when I walked back in. I told them I was going to take a different route to get contacts and I said thank you. Neither of them said a word they just stared. It was so weird. I've never had an interaction like this in my life, especially with employees of healthcare. I still don't understand how it was so difficult for me to reorder contacts for an existing prescription it should have been a 10 minute ordeal. And the lack of hospitality at this place is sad. Thinking back, I do not think that either of the times I have been to this establishment, I've even been smiled at by anyone. Very cold environment. Will not be returning.

    Photos
    MyEyeDr
    MyEyeDr
    MyEyeDr

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    Southern Hills Eye Care - optometrists - Updated June 2026

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