Total incompetence staff and ignorant at best. Rude racist attitude!! Waiting in line for the next…read morestaff she completely ignored me so she could take another BLM customer while I stood at the counter. I told her I was next and have a question she you can ask a question while I'm waiting on this customer. This store has always been unorganized and sloppy with items missing and on the floor. If you have a question there's never anyone that's competent to answer a question. The staff looks like they are at home always or at a pawn shop cleaning toilets. It is the worst Kirklands !!! Don't shop or buy anything at this Dallas Hwy location.

This Kirkland's is located at The Avenue at West Cobb. Right off Dallas Highway nearby many other…read moreshops and restaurants like Hallmark, Ted's Montana Grill, Barnes and Noble. Always a great selection of household furnishings and decor. They are especially awesome at the holidays. Be sure to go to the back where they have the clearance section. Lots of good bargains to be had. Staff is always super friendly and helpful. Definitely get on their mailing list for coupons and a birthday discount.

Love this store. I always seem to find something even when I'm not looking for anything. They have…read moregreat sales and a lot of items for the home. I would suggest at this location to provide wipes just in case customers ask (because I did lol). The shopping cart/ baskets were extremely dirty. Not just from the material of the items in the store but in general. I only came into contact with the cashier and no other associate She was attentive and made me aware I had a coupon on my account I could use. I will be back as I shop at Kirklands frequently.

When your merchandise is being rung up, keep an eye on the price that rings up. I bought a picture…read morefrom Kirkland's yesterday. It was priced at $49.99 and 50% off. Paid and went home. Check my receipt and it had rung up at $59.99 and 50% off. Same SKU number. I should've paid $25 plus tax and I paid $30 plus tax. Not worth it to go back for $5, but I'll be sure and check the price that rings up from now on.

Love the Extra 40% off Clearance this week!! Lots of different stuff for sale. Check it out!!read more

I purchased a natural basket at Kirkland sku 335753 which shows on the tag it should be a set…read morehowever Kirkland broke up the set and sold this individually. Wow that's how we are price gouging our customers now. I did contact the store and shared that it states a set but they are selling this not as stated which is mis representation

When I arrived home from work on Tuesday 5-26-26 I noticed the temperature was quite warm and the…read moreAC was not cooling. I called Kirkland around 7PM and spoke with their Tech Matthew who offered to come right over. I declined because it was raining heavily and I could wait until the next morning for a repair. Matthew stated on the phone it was probably the capacitor and he would be over at 8AM the next day. He arrived on time and replaced the damaged capacitor bringing the AC back to working. Matthew was punctual, knowledgeable and friendly and the pricing for the repair I felt was very reasonable. I have dealt with 2 other HVAC companies in the past and because of their performances, I did not call them again. I wish I could give Kirkland 6 stars instead of the max 5 allowed. There are indeed other Heating and Air Companies in the Dallas area; but there is only one Kirkland.

Our air conditioning wasn't working properly so I had them come out for service. He said we had too…read moremuch refrigerant and he removed some. That didn't fix the problem so he can out again and found ductwork had come apart - he never even checked in the attic the first time to check where the furnace is to see if the fan was working properly, if he did he would have seen the problem during the first visit. He then billed me again, even though he didn't fix the problem the first time. This is the last time I will call them for service.

Stopped in here last week for the first time (A few days before Christmas where every other shop in…read morethis shopping center was packed) trying to fond some last min hosting items for unexpected house guests for the holidays. It was kind of weird that it was so empty after the other locations being so crazy. I don't know what Iw as expecting but it wasn't this. No one spoke to me or asked if i needed help or anything. That's fine for e typically as I like to shop in peace but i was looking for something specific that i dod not see. I ended up leaving and moving on. I thought this was more decor but ti seemed to be more furniture pieces..? Honestly I wasn't prepared for what this was - I thought it was more like a TJ Maxx, and it had a bit of stuffy feeling to it but also felt cheep at the same time. Which is odd because I have shopped online in the past. I may give it another chance in the future but for now I was underwhelmed

Kirklands in Smyrna is located not too far from the Battery, on Cobb Parkway in pretty large and…read morebusy shopping center that is anchored by stores such as Petsmart and HomeGoods. Kirklands sits towards the back of the shopping center in-between the Dollar Tree and HG. Given its location, parking is never an issue! The store itself is fairly large and they have all the home décor options you have come to love and expect at a Kirklands, especially artwork, as 1/4 of the store is legit all artwork! The one thing I enjoy about Kirklands is they are constantly changing inventory and this keeps sales going and prices competitive by doing so. I really enjoy this spot during the holidays! Service is hit and miss, but I will say that I have had more good experiences than bad. The store is usually pretty busy, so rushed or less personal service can be expected...doesn't make it acceptable, but does make it understandable. Overall, Kirklands is a spot I hit when I am out browsing for things I don't know I need or want for the house.

Decor galore!! Stopped in to look for fall decor items for our new home…read more Wow this place was stocked to the brim! You can go Halloween items or just straight fall stuff. My wife really likes to "set the mood" for the season with decorating items so we really hit the jackpot here. We found all kinds of stuff that would accomplish just what she was looking to do. Pumpkins in all kinds of shapes and sizes, wreathes for the doors, fall pictures, and just bunches of things at pretty good prices. We had fun mixing matching and planning what to do... yeah yeah yeah I was more of the pack mule then the designer, but I enjoyed it anyway because she was happy!

Kirkland's is my jam! It smells so lovely inside and they have the cutest decor! They have great…read morestuff and store-wide sales often so you are sure to get a good deal. This location is no exception to all my previous Kirkland's experiences. The staff was very friendly and helpful. I got some cute christmas decor and a large pouf for our baby girl's nursery for $160! Everything was on sale and they had an extra 15% off! It was raining pretty heavily outside so the woman up front was super helpful in wrapping all the goodies extra well and giving me extra bags so I could bring everything to my car dry - without me having to ask. Love browsing (and shopping) here!

This has to be one of my top 3 and go-to home decor shop. The staff is lovely, the items are…read moreamazingly beautiful and at a really good price. And today I just got an unexpected 30% off from the manager after a 15% discount I saw online and was hoping to get didn't apply in store. I was super disappointed, but that 30% coming out of nowhere was the cherry on top of an already perfect day. Moreover I got in the store 3 minutes before closing. They were all patient and nice even as it was taking longer than expected to find the item I was looking for. Even if not for the items, the customer service on it own is enough to make me love the store. Having wonderful items is a bonus. I'll keep coming and keep recommending this store. It is definitely not something I was used to seeing growing up and living in another country. Let's be French people aren't that much into customer service and us customers are okay with it and used to it. But here in USA... it's usually a big deal and I'm thankful for it. I hope I'll not have to update this review one day.

The ONE star is for ordering ANYTHING online. Save yourself the headache...it takes so long to get…read moreyour order that you pay for the minute you place your order. The first order took three weeks. Stupidly I ordered again and it has been two weeks and NOTHIN'!!

Whenever I need something to give a new splash of color or fun to my home, I come here. From vases…read moreto trinkets to wall decor, they have it all. And the selection of colors is amazing. Will suit any taste. Very affordable, the stock is ever-changing, and they have an excellent gourmet food section. The lines can be very long and slow, so I recommend going when they first open if you want to get in and out. Free parking, and there are many other retail shops in the area such as Sam's, Michael's, Huey Luey restaurant, dollar store, Kirkland's, Walmart, JCPenney, and the Hiram movie theater.

Favorite store! As an interior designer, I'm constantly walking into different home goods just to…read moreassess what's out and what kind of inventory each store thrive off of- so that's why when I walk into this Hiram location, I automatically know that their artwork is always a hit. Also, the Knick-knacks that I shop for my clients to help style tables and bookshelves are a plus and I absolutely love the greenery options. From faux trees to mantle-styling faux plants, they have tons of options. The staff is also so amazing! They always help me when I'm checking out with 3-4 carts and help me load my truck. The manager, Ms. Margaret is the sweetest and always willing to help me move items around so I can see it without all the "background" noise lol. Everyone is so nice and the aisles are always stocked! I will say they do need to either purchase the building to the right or to the left because it could've been bigger but I don't think they anticipated how high of a demand that location would've been given that it was opened right before COVID. I love this store and I'm there weekly lol

I am extremely disappointed with the store's return policy in returning a defective product…read more I purchased a rug that began falling apart almost immediately under normal household use. It shed fibers everywhere, and the fibers pulled out after routine vacuuming. I returned the rug within the stated return window and had my original receipt. After inspecting it, the store manager acknowledged that the rug appeared to be defective, yet I was still told that the store could not issue a refund. To make matters worse, this rug was extremely large and very heavy. I had to drag it into the store myself, and I was caught in the rain while bringing it inside. Instead of showing understanding, the manager complained that the rug was wet while I too was standing there dripping and explained it was raining outside. That interaction made an already frustrating experience even more disappointing. A customer who returns a defective product with a valid receipt, within the published return window, should not have to struggle physically to bring the item back only to be denied a refund after the defect is acknowledged. Standing behind defective merchandise is a basic part of good customer service. This experience has seriously damaged my confidence in shopping here. I hope the company reevaluates its policy and gives store managers the authority to resolve situations involving defective products fairly.

When I'm getting ready to prepare for the holidays, this is my go to store. They have so much…read moreseasonal merchandise for anything you can think of. My favorite is Christmas. Tons of trees at all different price levels and styles, thousands of ornaments, tree skirts, decorations. They have excellent sales many times a year, and being part of the insider perks program is totally worth it. Any time of the year, you can come here and find great decor like pillows, pictures, rugs, furniture, and accessories. Very affordable and always a huge selection of every category. Happy shopping!

This restaurant was recommended by one of the ladies in our group of 8-12 friends who get together…read moreonce a month to try various restaurants in ATL. I believe most everyone enjoyed their food. My Pad Thai noodles were just okay. A few ladies stated that their meals were excellent. Not sure if I will ever try them again. Still searching for my favorite Thai restaurant in ATL.

This Shopping Plaza is one of the nicest that I have been too Douglassville area. When I started…read morecoming here a couple of years ago a lot of the stores were closing. I thought it would be a shame to see the plaza go under because there is a Target, Ross, Marshall's and Rack Room Shoes in this plaza and I enjoy shopping at all of them. Now they have opened a Kirkland's and Anna's Linens in the past couple of months. This plaza is always clean as you drive through. Basic hours seem to be 9:00 AM - 9:00 PM for most of the stores. Parking can some times be a little tight in some of the parking spaces and they fill up quickly. But they have some good stores in this plaza so you should expect it to be a little crowded from time to time. Some other stores that I recall in this plaza are (NOT A FULL LISTING. Just the palces that I have visited): Family Christian Book Store Dollar Tree Big Lots Pier One Game Stop Merle Norman's Plato's Closet Kirkland's Anna's Linens Ross Marshall's Party City PetSmart Rack Room Shoes America's Best Target Joe's Crab Shack