They were very professional and I love the units, we had seven units installed in two of our homes,…read morealong with getting windows install installed in one of them. They were installed in 2022, today three of the units have stopped working, I'm hoping that they have excellent customer service as it is going to be a very hot weekend and I am about to have a house full of company arriving from the airport today! I will update on their customer service. Hopefully it continues to be a good experience.

This business wanted $150.00 for an estimate!!! When is told…read morethe owner I had already had a diagnostic on my system he told me that made No difference!

GET A SECOND OPINION! Long's Heating quoted $11,000, insisting my system wasn't repairable and…read moreneeded to be replaced. Medford Heating replaced my fan motor for $750 and the system works perfectly.

Since Russ sold the business, it's very poor quality work. Really annoying we had to get another…read morecompany to correct the install on a brand new system. They actually built the filter replacement access door using tape, which makes a mess opening it at each change, then it won't stay closed if you don't tape it down again.

JAM has the best service and uses top quality materials. They replaced our roof and it's perfect…read more Later, a tree branch fell and caused some damage. No problem, they had it repaired for us in a manner of days. David handled two separate roof replacements for us with absolutely no problems whatsoever. Highly recommend.

Fantastic and quick review. I called on New Year's Eve when other companies were closed. They were…read moreable to come by two days later and the work was fast and fixed the problem. I would definitely use them again.

Excellent service with great results. Blew in attic insulation in under 2hours. Ty and Kevin very…read moreprofessional and friendly. Highly recommend!

The folks from Grants Pass Insulation and Drywall educated me on the Energy Trust of Oregon and I…read moregot my attic insulation tripled for a fraction of the cost. They were professional and courteous. I can't believe that I got my entire attic insulated for 25 cents per square foot. They have window upgrade programs too. I will be recommending them to clients in the future.

Installed an exhaust fan in our roof. Coincidentally we received an absolute downpour a few days…read morelater. Not a drop of water leaked. Very pleased!

I called and Matt Witt came out did an inspection and before I knew it no more leaky roof despite…read morethe rain and all. His team was very professional and thorough. I have already referred my friend to them as well

What a great experience! We were dreading our reroofing project. Even just getting roofers to come…read moreout for an estimate was an ordeal. But Homemasters sent a rep who spent THREE hours with me! He showed me all the materials they use and explained why they use them. He also went into detail on the warranty and how it work. As a woman, I greatly appreciated him being respectful and not dismissive and asking where my husband was. Then when my husband was home, he came back and had the same meeting with him. After all that, the price was very competitive with others we'd seen. Then after we signed up, we had a new roof in a week, and we have a large home with a complicated roofline and a pool house! They arrived early and left late. It was like having your roof done by the Army Corps of Engineers. I've already recommended them to three other people.

Timely and thorough. I did not have to wait long for a reply and they were very forthcoming with…read moreany information.

This is a relatively new company. The owners name is Dallas. Originally, I dealt with Dallas by…read morephone. He has several people working for him, Brandon, Tanner, Levi. He refers to them as his "skilled laborers." The first time they did, any landscaping work for me, their weed line broke on the weedeater and they left the job unfinished without any communication as to why they needed to leave or when they would complete it. They have also bid other jobs for me such as irrigation sprinkler repair, and a ramp rebuild/repair. Then, I didn't hear anything from any of the workers or management for three weeks. By the time they got back to me, I had already recd other bids, approved a bid, hired somebody, had the work completed and paid for the work. Their "skilled laborers" are "boys" who don't take their job or their clients seriously. I even had a text from Tanner after 11 pm. Both he and Dallas heard about it from me. Their laborers dictate rates to the owner. Not acceptable. They are not professional and should not be considered if you want quality work done at a decent price.

I'm so happy I was able to find this business to help with my move-out clean! Dallas was great!! I…read moregot a quote that worked within my budget, and was able to schedule the cleaning that worked best with my schedule. The communication and overall customer service throughout the process was excellent!! Big thanks to Hank - his cleaning was fantastic. Thank you!!

Quick to respond to our request and the crew came out and finished the job on time…read more We highly recommend Rogue Valley Heating, Cooling and Electric.

DON'T USE THESE GUYS!!! I'm extremely unhappy with them. I sent them two emails. In the second one…read moreI detailed exactly what I was unhappy with. BTW, I was quoted $150 when I told them I had the fan. I was NOT told it time & materials, I was NOT told it was $150 for 1 guy, $250 for 2. I was NOT told they markup product 50 PERCENT!!! Here's my email and their response (in quotes). Joseph Elkin josephe@rvheat.net Hello Kris - Thank you for your email below. I have tried to answer all your questions in red. Ok, so I've cooled off a bit from my previous email. Your guys were very pleasant, arrived early, did the job. "Thank you for this. We strive to treat everyone with respect and work hard to earn customers' appreciation." What I'm still really unhappy about is: * Lack of communication with ME, the homeowner, the one who made the call for service. "When you called for service you were offered a sales call to provide you with a proper quote, or T&M if you have the parts already and just want to pay for labor. You told the CSR who took your call that you have the parts needed. You chose the T&M option which is $150 per hour for one tech and $250 per hour for 2 techs plus material (marked up)." * No check in with me to see what my budget was. Was I ever asked? No. "When budget is a concern a hard number can be provided with a sales call. T&M can be the cheaper option but not always if you dont provide all of the correct material. We have most common items available on our vans and mark up that material and have it available for your convenience. If we dont have the material and have to go to the store you pay for that time." * Leaving and coming back THREE times - once to get self-tapping screws to make the fan I bought work (don't your guys carry this very common item?), second time to buy a new fan when they realized it wouldn't work, third time to buy a dryer hose. Not to mention, I would never have paid for them to drive around on my hard-earned dime to figure out where to find a new Broan fan. "When you choose T&M you need to have all the material needed or we have to go get it. In a t&m situation the owner absorbs the cost of material procurement." * I didn't care what brand it was, why they thought they had to match the brand is beyond me. Was I asked? No. "Alot of times the same brand will fit better than a different brand. My guys were just trying to get you the best option. They would have reacted the same on a hard bid (quoted) or T&M." * Then, to take even more time to NOT find a Broan and drive around to until they found a Panasonic one. I would have been happy with a cheap off-brand. Was I asked? No. "I am not sure if you were home during this, my guys said they were speaking with a gentleman on site. I believe they were trying to get back as quick as possible to get your install done. Material was supposed to be on site." * Had I been given the option to reschedule, I absolutely would have done that. Was I asked? No. "Once you have chosen the T&M option and we have blocked out time on our technician to facilitate the install, a rescheduling would send that technician home for the day or at least for that amount of time. You could have chosen this option but it sounds like whoever was directing my guys on site wanted to get it done." * Not leaving me the box, instructions, warranty card for the fan. "He will be by this afternoon. Please ask him for it. My guess would be he disposed of it in your trash can. The instructions can be found on line. As far as warranty is concerned we warranty it for 1 yr." * I still want to a copy of the receipt to see what he paid for it. "All material is marked up to an additional 50%. Ill have the office send you a receipt for your records." * Your guy had Rob give him $20 to go buy an 8' dryer hose. I'm sure they didn't use all 8', so where's the extra length? It should have been left with me. "Please ask him for it when he is there this afternoon. If he doesn't have it let me know how long of a piece you think we owe you and ill get it." * Your guy gave Rob the receipt for this item, so why not the receipt for the fan? "Receipts that go to the project have to be turned in so we can properly bill out the job. I can get you a copy." I had been quoted $150 and because anything construction/maintenance is always more than I thought, I had $250 in mind for this project. "You were quoted $150 per hour plus material. Your project took 3 times longer than it should have because you did not have the right fan parts when we arrived." Instead, I spent $741.19. Almost 3 TIMES what I anticipated. "Our flat rate to replace a basic bathroom fan is $930. This price includes a basic bathroom fan with a light and do a straight swap. Typical installs go as high as $1250. You still saved money going the t&m route even considering all of things that went wrong." "I do apologize if this install was above your budget. I would highly recommend getting 3 quotes on future installs ...