They've always taken great care of me. Gives me a loyal small business feel even though they're…read moreunder a larger umbrella.

stay tuned to my comments: could make a difference between a 1 star and a 5 star after being a…read morecustomer for over 53 years and 24 with Pat.

I was told to send my totaled vehicle title to their Atlanta HQ so they would pay the claim. They…read moreonly provided a PO Box number which rules out a delivery service. They also do not allow it to be personally delivered. It's very obvious why . It's all about giving them an additional 7 to 14 day processing delay. And they brag in their ads about be customer focused. Do not believe it for a minute.

I have worked with bob chandler nd his office team for over 15 years he has been my agent and a…read moregood friend I would highly recommend this agency for anyone needing car homeowners or life insurance he is very fair and rates are competitive. Bob also always remembers to call me on my birthday and can remember my children's name which I think is a nice touch. That kind of down home service is hard to find these days

I was never told or reviewed by agent of siginificant policy changes upon my home owners policy…read morerenewal and have been left in a situation with a much higher deductible and much less coverage for my home. I would not recommend Farmers Insurance to anyone looking for home and auto insurance. i have been a customer of Farmers for over 8 years for home and auto and had one claim filed and they have failed to worked with me to get it resolved. I would not recommend Farmers or this agent to anyone.

It was amazing service, hopeful, and kind would definitely go back really helped me. I love it. You…read moreshould definitely.

The Alliance Group is one of the best companies. Compassion, Caring and extremely helpful…read more They are always available and bend over backwards to help you.

Alliance Group has the most energetic, helpful, creative and knowledgeable staff serving the…read moreindustry. The quality of these individuals, this company is staggering; I love doing business with this organization and its people.

The team here is great! I've worked with Danny and Ashley and they both helped me in a tremendous…read moreway.

This is a great agency. They are very professional and full of good advice. State Farm has been…read moreexcellent on the claim side as well. Sometimes, you get what you pay for. The cheapest rate does not give the same protection. We have never experienced an issue when it came time to use our insurance.

Great customer service. Quick to respond. Amazing at finding the best coverage for me with…read moreimmediate monthly savings for better coverage. Always taken great care of all my insurance needs. Very professional and a pleasure to deal with.

From the owner: Let us handle the stress so you can rest.read more

Jennifer and the team go above and beyond! I truly feel like I had an advocate who had my back and…read moreworked diligently to get resolve. I HIGHLY recommend this office to anyone searching. I rarely do reviews with being asked. But I felt I needed to shine a light on this amazing team.

be careful doing business with this agent,it's the worst experience ever…read more I insured my vehicle on 3/29/2025 and paid 735 dollars for two months. Today may 5/23 before the policy expires they send that my policy will exp midnight, Not only that they have been billing me from the beginning off this month , I asked them to separate the bill with the other vehicle for almost one month ...no call back ,,, no customer service...today I decided to move my business to other company and Finnish this drama . I STRONGLY DONT recommend them !!!!

I spoke to Hope in hopes of improved customer service. I explained bad experience receiving…read moreresponses. Sadly, Hope provided the same poor level of communication. She set up a day/time to review my life insurance policy options. However, I waited all morning the day of the appointment....not a word or email. I reached out to the agency the next business day. I never received a response from Darryl. Hope emailed me 6 days after our appointment....no apology. She explained she had a medical issue. Ummm....when I'm sick I have to call all of my appointment to cancel them. I just think it's very unprofessional to leave people hanging then to not offer an apology. Not the office I want to deal with.

This is the worst insurance agency I've ever used. After 17 days, they still have not written the…read moresmall additional policy I've requested. It took two emails and six days to receive an initial response to my inquiry. The agent Darryl assigned, Jabari, was unfamiliar with Personal Article policies and was very unprofessional in his emails. I sent another email to Darryl requesting a different team member's assistance due to Jabari's slow response rate and lack of professionalism. I was then handed off to Danny, "our most experienced team member". I replied to Danny's email on Nov. 16th and have still not received a response. This agency has made it very clear that my business is not needed and my personal protection is not their priority. I do not recommend this agency to anyone.

Special shout out to Erika! She was very detailed and helped explain all the information most…read moreinsurances do not inform you about. She was very patient and thorough with answering all my questions. This helped me get the best plan available for my financial situation. Super awesome help, thank you Erika!!!!

Not all agents are the same!!! I've got one that will go the extra mile for you. Kendrick Jones,…read moreMargaret, and the ENTIRE team at Kendrick Jones - State Farm Insurance helped me out with a complicated claim. They SUPPORTED ME, and worked relentlessly with the corporate team to resolve my claim.