Best grooming place in San Antonio. We love bringing our fur baby here. She loves coming here as…read morewell.

I was recommended this place to get my fur baby groomed for the first time and it was amazing! From…read moreBeverly being so friendly and helpful on the phone to when I came in for services. Thank you so much to Bryan who treated my Sevyn with love and care, I truly appreciated how he was so communicative about where in the process he was, how my dog reacted, and just overall a cool guy. Sevyn and I will definitely only be coming here in the future for our grooming needs. Thank you so much again Beverly and Bryan for keeping smiles on our faces and making this an AMAZING first experience at Helga's! The little white dog was too cute not get a picture of while they were finishing up my pup

About a month ago, I took my Shih Tzu to Pup Town for a bath and haircut. I gave clear, simple…read moreinstructions: a teddy bear face and a specific blade length for his body. About an hour later, I received a call from the receptionist saying my dog had "accidentally been shaved." At first, I thought there had to be some misunderstanding, so I called back. That's when I was told that the wrong groomer had taken the wrong dog from the wrong kennel and completely shaved my Shih Tzu. When I say completely shaved, I mean everything. His signature teddy bear face and his long tail were shaved down with the shortest blade. I barely recognized my own dog when I picked him up. Before arriving, I told the receptionist that I wanted to speak with the manager, but I was informed the manager wasn't there that day. Initially, they said they would only charge me for the bath, but I made it clear I wasn't willing to pay for any service because my dog was groomed without my authorization and completely contrary to the instructions I had given. The receptionist was incredibly kind, apologetic, and professional. She told me she had spoken with the manager and that all charges would be waived. She also assured me the manager would call me the following day. That call never came. My poor baby was shaved so closely that, in the middle of summer, he had to wear a sweater at night because he was shivering from being cold. It was heartbreaking to see him so uncomfortable because of a mistake that should never have happened. I understand that mistakes happen, and thankfully my dog's hair will eventually grow back. However, what I can't overlook is how poorly this situation was handled afterward. A sincere apology and a follow-up from management would have gone a long way. Because of the lack of accountability and customer service, I will never return to Pup Town, nor would I recommend them to anyone.

My Cavapoo recently had his first professional grooming; unfortunately I was very disappointed…read more I explained several times that I had never had a dog groomed before and asked for guidance. We discussed the available length options, and I selected the middle length with a typical teddy bear style. When Flynn was returned to me, he barely appeared trimmed at all and looked closer to the longest length option instead of what we had discussed. After I expressed concern, they took him back to adjust the groom. Unfortunately, the result looked uneven and choppy rather than blended and polished. His face was cute, but his body, neck, and back looked unfinished and boxy, with uneven areas throughout the coat. To their credit, management did offer to have him come back in for another correction after I sent photos. However, during that visit I could hear Flynn yelping multiple times, and I heard the groomer loudly telling him to "stop." This was especially upsetting because the original groomer had told me he behaved like "a perfect gentleman" during the first appointment. I understand puppy coats can be more difficult to groom evenly, especially with Cavapoos/doodles, and I was not expecting absolute perfection. However, I did expect a more professional finish and a calmer, more reassuring experience for a puppy's first groom. Another issue that really bothered me was the cleanliness outside the shop. When I first arrived for the appointment, there were three piles of dog waste on the sidewalk directly in front of the business, despite signage asking owners to clean up after their pets and offering waste bags. When I returned approximately 2.5 hours later, the waste was still there. Three days later, when I took him back, one of the piles had been stepped in and smeared across the sidewalk while the others were finally gone. I understand pet owners should clean up after their own dogs, but leaving waste sitting outside the entrance for days in a shared shopping center reflects poorly on the business as well. Because of the overall experience, I do not feel comfortable returning, and I now worry that Flynn may associate grooming with stress rather than a positive experience.

Absolutely love Fancy Dog Mobile Pet Grooming! They did an…read moreincredible job, and my dog looks amazing. Super convenient and stress-free. Highly recommend!

This was our first time using Fancy Dog and we are very happy with the job they did on our boys…read more We'lll be calling them again.

I am so glad to have found an amazing pet grooming salon in southtown!…read more Pawpet's Glam is conveniently located in South St. Mary's street. From the outside, it might not look like your fanciest place, but the team that works there is caring and you can tell they love what they do. For my dog's appointment I was helped by Fernanda and Claudia. Making the appointment was super easy and they were able to squeeze me in their schedule that same day. My dog is usually very nervous around people he doesn't know, but he loved Fernanda. They even gave me a couple tips to take care of his nails and recommendation on when to come back. Thank you Pawpet's Glam for the amazing work and will see you all in three weeks!

I called the shop and asked for pricing and was told 80 dollars for a full groom on my 20 and 25 lb…read moremixed breed dogs and when I picked them up it was 266 .. they were not matted. I could understan maybe 20 to 30 dollars more but over 100 seems a tad high. I also had to trim one of them as parts on her were left uncut.

Would leave less if I could. For months we've suspected they don't even bathe the dogs there but…read morewhen our Lady came back to us with fleas when she's never had fleas before I didn't know what else to believe. Add onto the fact that lately she's been coming back shaking and scared and this last time I noticed these cuts around her face. I'm not one to jump to conclusions but the facts are clear as day

I took my Shih Tzu only for a basic groom they ended up keeping my dog all day and night it seemed…read moreweird to me that they didn't call me to pick him up it was already 10 pm went to pick him up only to find his private part swollen and out he was shaking and in so much pain. when I took him to the vet they told me he was given something they had other Shih Tzu and they were breading him that's why they kept him all day saying they were busy and they hadn't got to him yet. I would not recommend at all!!!

You guys those last reviews are not that accurate. She used to accept only cash but how is that a…read moreproblem? And I have been coming to Candace for 6+ years! I trust her over any groomer in San Antonio 1000 times over. She's an amazing and charismatic person and the customer service is always superb. I seriously love that she is kind and caring toward the dogs because my dogs don't trust anyone and they trust her. I have never had an issue with this pet salon and I will always recommend it to anyone looking for a nice haircut for their fur babies. That review with the guy saying his dog was cut honestly looks like a skin condition. Anyway thank you Candace and your colleagues for being amazing groomers. I love y'all so much!! Keep up the great work! There's a before an after in one of these pictures. She works wonders

Took my fur baby here today for a nail trimming and she was really sweet to my baby. He got his…read morenails trimmed and filed with some perfume for a really cheap price. I will definitely be going back.

Penny does a great job with our Yorkie's - Tennessee and Whiskey! Super groomer and great customer…read moreservice.

JR is the expert…read more Before I came here, my schnauzer needed a cut every 3 weeks or he would look shabby. JR's haircuts are so precise, and do professional that the cut lasts TWICE AS LONG!!! Ask any of his clients, and you'll see why you need an appointment to get in.

I normally like to support small businesses. This is a review that pains me. I took my dog to Ted…read morein December because of very good reviews. My dog is a beautiful West Highland Terrior/Maltese and had longish hair. Ted cut his hair so short that my dog looked like some other dog. Okay, I thought it was my fault...a miscommunication figuring he should know how to cut a West Highland Terrior and heck it would grow back....and aolmost five months later after it grew out, hubby says its time to take him back. So we take a photo of exactly what we want and oh hell, we got the same razor short cut. No eyebrows and no beard like a proper cut. My dog looks traumatized! Hubby said he didn't even notice, because my dog was so anxious to get to him...perhaps he was not treated properly? So, if you have a short haired dog that doesn't really need a doggie do, maybe this groomer works for you. Perhaps his pricing attracts folks there, but I'll pay the extra to get a real doggie haircut...now for the wait for it to grow out again. It's painful.....my last time there.

Ted is patient and try's to make availability for everyone's family member. I have been taking my…read morepets to him for over 15 years! Very reasonably priced. Cash or check only.