We have been trying to find the right Company to take care our pool like we would take care of it…read moreif we had time! We finally found them! Nate has integrity, knowledge and will explain to you whats going on with your pool if you are having problems. Highly recommend!

I have a new pool and getting the levels where they need to be seemed impossible to me, especially…read morehaving well water. Nate was the first person to answer my phone call and he was at my house the very next day. He is very knowledgeable and is going above and beyond to get everything just right. He answers all my texts promptly and checks on my pool daily during this process! Couldn't be happier!

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

I was looking for a SPA technician to troubleshoot an error message I was receiving and I reached…read moreout to Ryan to help me pinpoint the problem. Upon arriving, he swiftly diagnosed the issue, control panel needed to be replaced. News I didn't want to hear nevertheless, he directed me to the right supplier and I was able to secure the correct replacement part at a prorated rate. After 5 days, he came back and replaced the control panel without a hitch and it has been running like normal. The value of having someone as knowledgeable as Ryan was truly invaluable. From this point forward, if I have any hot tub concerns I know who to call without hesitation.

Excellent and great value. Ordered parts and replaced quickly. Highly recommended. Would definitely…read moreuse next time

I'm glad to have found Hi Tech Spa. We have a spa on a deck (not in ground). Not all companies will…read moreservice this kind of spa. He knows what he is doing. He is punctual and courteous.

I have been using Chuck with Hi tech for 3 years. He has been on time and given me the best service…read moreand solutions the entire time. I would recommend him to anyone needing spa service. He has never tried to up sell me. He has given me solutions that has saved me money and always been professional in everything he does. Owning a spa is much like a owning a boat. It seems like they always need something and this is not my first hot tub. He has always had fair prices and is knowledgeable. I can't believe someone would give him a 1 star rating. I rarely give five stars but this company deserves it. Thank you Chuck.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

Nick came in and did the repairs to my PVC pipes on my pool pump 3/30/24. The first week of May my…read morePVC pipes connected to the pool pump started leaking again. On Monday 5/6/24, I sent messages to see if Nick can come by and take a look or at least recommend a sealant. He responded that same day for pictures which I sent. After that I didn't hear from him. I even called him Thursday of last week and no answer. I waited a week before posting to be fair. Just incase there was an emergency that came up and the reason why I did not get a response. It is unprofessional to not receive a response when a customer is trying to get a hold of a business. I could have at least gotten that. This is FYI if you are thinking about looking to use them for pool services.

Great People. Fixed up my pool and educated me on pool maintenance. Great customer service and very…read morefair pricing. They did not service my area but came out anyway. I would recommend them for your pool needs.

Tim was very responsive and knowledgeable about pool repair. He knows his stuff. I hired him to…read morerun the electrical for my air blower and to add a weatherproof switch to operate it. Very honest and efficient with work. Would highly recommend!

This is the company to call if you are in need of pool repair. Great response time and very nice…read morepeople! Thank you Erin and Tim.