Really great family run business. I've always found the staff to be friendly ,knowledgeable and helpful which is a rarity nowadays. They have been competitively priced and they are pet friendly which is great. Love supporting a good family business like SouthRidge is. read more

Awesome people who care about your project. The free popcorn is great as well!

Great home improvement & lumber store. Their prices are at par with or sometimes cheaper than the popular big box store. What sets them apart is their customer service. I went twice to get lumber to rebuild the deck railing. Both times, I had a charming, friendly gentleman load the lumber for me while carefully protecting the paint on the vehicle & tying it down. You don't get that kind of service at the big box store! They had lengths of lumber no one else carried. On top of everything, they also gave Air Miles! I will buy all my lumber & supplies there. read more

Paid $60 for delivery on a $500 order. They accidentally Shipped 8" joist hangers instead of 6" joist hangers. Rest of order correct. I get it. Mistakes happen. However, it cost me about $100 OUT OF POCKET to replace and return joists. (Labor and Fuel). Brought up to Management (ownership) when returning the wrong joists. Explained legitimate out of pocket costs and got a shoulder shrug. Too bad, so sad. When a business makes a mistake is when a companies true colors come out. It would have been easy for them to have simply credited the $60 shipping fee, and i would have given them 5 stars and used their services again. Not a good experience. Dave read more

" Rip Off Street ". They seem to cater to contractors and if you're one of the general public then you pay full price. In the four or five times I've been there I can't say I've had a real satisfying experience. read more