I got my first car from him it last eight years not bad for a used 96 Eagle Vision I love that car…read moreplus Mr Scarlett is honest straight forward man I ever meet if I get enough money I'll buy another vehicle from him

From the owner: Thank you for visiting Scarlett's Auto Sales in Crossville TN. We are a family owned and operated…read moreused car dealer with over 30 years' experience in the automotive industry. Vicky and I have 3 goals for every customer, first goal is to provide our customers with a quality used car or truck that has been inspected and serviced with any necessary repair and service done before any car is ever sold, second we want the buying experience to be smooth and stress free with no high pressure sales tactics third service after the sale with extended warranty coverage and someone who truly cares about the customer and the vehicle after the sale. We have worked hard over the years to build a reputation of selling quality cars and trucks with great pricing and service after the sale. We have access to car financing options from local Credit Unions and Banks with rates as low as any lender in the country. Purchasing a vehicle is a long-term investment, and that's why we offer a variety of extended warranty coverage plans, from powertrain to premier coverage, for cars from 1 mile to 150 thousand miles. A large part of our business is finding customers the car they want and need, if you don't see your car in our inventory, stop by tell us about the car you need and let us find that car you.

Don't be deceived by their 30 day bumper to bumper guarantee, that gave me more confidence in them…read morethan I should have had when I bought my jeep from them. I noticed a crack and a chip in the windshield, which is a safety concern, and they would not help. Take your business somewhere else.

My husband and I purchased a truck from Overdrive USA around 3 years ago. David Gist helped us and…read morewas wonderful! David answered all our questions and helped us every way he could. We stopped by there looking at trucks for my daughter last week. David was off, so Toby Neal said he would help us, and they would split the commission. WOW, did I say help? My husband told him the truck he wanted and when he came back with the figures, it was laughable. We have excellent credit, but they used a 9 or 10 percent interest rate to get the monthly payment & then Toby tried to tell us 3 or 4 % in the interest rate only made about $15.00 difference in the monthly payment. Toby Neal's attitude left a lot to be desired, maybe he thought we didn't have money, or he was not wanting to split commission with David. Either way, he made us feel like they didn't want, or need our business. This review is not against the dealership. It is Toby Neal's review. DO NOT USE TOBY NEAL if you go there.

Anytime you go to a dealership with a problem that has you stumped, you hate to think of the cost…read moreand the possible bad news. I recently moved from Hawaii to TN and let's just say that my 2015 Jeep Wrangler was giving me some electrical and battery issues. So I drove to the dealership relinquished my keys, and prayed for the best! I dealt with George in service and he promised to keep me posted as I waited in the lobby. The dealership was very clean and almost full, I took notice right away as the service staff came in and called people by their name. Very friendly atmosphere and it's been a long time that I've felt that nice at a dealership. Plenty of coffee and well stocked snacks and soda machines. Bathrooms were clean as well. When it came time to break the news to me about what they found out, George was explaining that most of my issues were coming from a dead battery. How did I drive it there then??? I have a duel system and it saved me because I could jump my Jeep from the 2nd battery & Isolator system. I highly recommend these for Jeeps because at least you can jump the battery in remote places! So George said he would call the dealership in Hawaii and maybe the battery was still under warranty. George let me know it was, and he was friendly and always smiling when he was talking to me. The entire dealership was very friendly and courteous. So off I went with a new battery and I wanted to thank the staff at East TN Dodge in Crossville TN

Completely wasted two hours of my life. As a business owner I am busy. It is nearing the end of the…read moreyear, I need to buy a vehicle for my business. I called and specifically asked if a vehicle was avail, I was told that they verified that it was by Dalayna, that they would pull it up, and the internet Manager Chris, who called me to introduce himself said same. Low and behold as SOON as I sat down the salesman I met two seconds earlier says "Oh no, that one burned up on the showroom floor but I'll make it up to you". I am not going to mention his name as it is irrelevant to my experience. It was not his fault but I literally just met you and this is how you want this transaction to begin? As I sit here typing this, several hours later, it is still on the website. I worked for a dealership before, I know how the BS works. Apparently, if you want to play the whole, "oh no, thats not here but I got this one for you" game, then go ahead. Not the way I do business so you lost mine. Its 2024, not 1999, you need to do better.

These guys really helped me and my wife when we lost our car in an accident. Kyle and Pete where…read morevery kind and accommodating to us. They gave us a really good deal on our car and where very patient when our bank was been less than helpful when we tried to finance through them. Go check them out if you get a chance. Probably the most stress free experience buying a car I've ever had in all honesty.

They will lowball you on your trade in and expect you to pay full price for a vehicle that they…read moreown. They do not know what making a "deal" means! I would sooner recommend that you buy a car from Walmart!

Was a great place to buy a car. This dealership had very good salesman. Ray Varner left here to…read morestart his own business. This place is a great place to buy a Truck or car. I would recommend anyone to buy a Truck or car or truck.

As good as it gets in retail automotive ... Order your next test drive ... DemoDriveNow.comread more

I've been so impressed with Jerry Duncan Ford's service department that I drive over 100 minutes…read moreround trip to go there as opposed to a closer dealer. They are friendly, professional, very quick and less expensive than other dealers. Great service at a great price. I recommend them for all routine service needs.

My Husband and I Purchased a Truck This Morning from Jody at Jerry Duncan Ford Lincoln. Jody was a…read morewonderful salesmen!! From the Moment we arrived today they made us feel right at home. Jody was so Helpful with our Truck, and Jason in Finance was the Best, he really helped us get the Deal & Payments that we could afford. Both went Above and Beyond there Job Duties!! Also the GM (Robin) welcomed us and made sure we were being taken care of. I Would HIGHLY Recommend this Dealership to all my Family and Friends. Many Thanks, Michelle Lacy