I've been customer of Mobile Works for several years. BEFORE…read moreyou go to any other shop/dealer/etc ?... Go to Eddie He fixes your stuff RIGHT--the FIRST time

Great place. Great work. Good price. Good quality job. Nice and friendly staff. Work completed in a…read moretimely manner. Professional.

After looking at and finding major problems with several cars we finally realized his standard…read moreanswer was "Really?" Really you missed 2 inches of water in the back floorboard? Really you didnt know there wasn't a single drop of oil in this one? Really you didn't see that flat tire? Really you didn't know there was a 10 inch hole in the trunk? Really???

I'm going to leave my initial review at the bottom of this post to show how drastically my opinion…read morehas changed of this place. I bought my car here at the beginning of October, and had a great experience, but it has turned in to an unmitigated disaster since. I traded my car in, and bought a new car from Unstoppable Auto. The car I traded in still had an outstanding balance owed to the lender I had been using, which is standard for a trade in. Part of my contract was that Unstoppable would pay off that car, and that was all wrapped in to my new car loan. As of today, January 1 (nearly 3 months later) they have still not paid off my outstanding loan on the car they purchased from me as part of this deal. I have been lied to by multiple member of their staff about the reasoning for this situation. I was told the initial employee working in their finance department stole money and didn't pay off loans. Then they hired someone new, who was arrested for theft as well. Now they have a new financial worker who has lied to me more times than I can count. They claimed to mail a check for the payoff amount to my lender a month ago. I spoke with the lender and they verified that an empty envelope was mailed to them with no check inside. They have told me it isn't possible to make an electronic payoff to the lender, which is a lie. I know it's a lie, because days later they told me they were making an electronic payoff, and that never happened. At this point, I go to the dealership daily for updates on this payoff. They will not answer their phone when I call, so I have no other choice. The guy in the financial department, Jamie, keeps trying to avoid talking to me so he doesn't have to make up anymore lies. He has started running from the office to a car and leaving the lot as soon as I arrive. My credit has now been seriously affected by this because the payments are past due. The car is still in my name, but I no longer have it. Unstoppable employees have told me they're in a bad place because they already sold it to another buyer, but they don't have the money to pay the lender for it. I don't know how they sold it, because they can't get the title until they pay it off. The important part of this story is to stay as far away from this nightmare as you possibly can. They've caused me sleepless nights, hundreds of phone calls with my previous lender, damage to my credit score, and countless headaches. They are thieves, liars, and charlatans. Buy a new car ANYWHERE else. Previous review: Give these guys a chance to earn your business. I stopped here on a whim, and they worked magic with my payment and trade in options. I've never had such a good experience at a dealership as I did here. They were fantastic all the way around. They worked with my payment options first to make sure I wasn't wasting time looking at cars that I couldn't get financed for. Justin was a great salesman, and took care of the entire process. The owner was on site as well, making sure the process went smoothly. They may not have the most cars on the lot, but they'll take care of you better than any other dealership. Wish I could give more than 5 stars.

Bought a truck from them in Nov. engine blew in less than 100 mile. They graciously offered to…read morerepair. No luck in 3 mos...