I've used them a handful of times now and had no issues. I'm always greeted immediately upon walking in, my drop offs are handled in a very timely manner. Great communication when items were completed. Most of the time my items are done earlier than they originally advised. My items are always clean and smell great upon return. I would recommend this location for dry cleaning. I learned along time ago some negative comments are people that expected something more than what can be provided. Use them and make your own decision. read more

I tried this place for its location. Dropped off three of the wifes shirts - 2 burberry and 1 polo. When I picked them up I noticed $5 and change on one and $8 and change on the other two. I asked why?? Well they are Golf shirts was the reply. Their identical said I and just polo shirts - Burberry - really?? Why would Golf shirts be $8 and change - I think $8.50 or so. Their prices are outragous. Don't even think about this place I think they just gouge up the price for expensive stuff. read more

horrible! ...i had to stand and wait 15 minutes or so...while the clerk blabbed it up just outside the business..with me standing their waiting to pick up some shirts ...clerk watched me go in...but still blabbity bab blabbed with some buddy of hers just outside the business...totallly ignored me...i guess she's never heard of customer service. read more

Southside Cleaners is highly revered in the community so I think they do good work. It appears they deliver and/or pick-up in some areas, a nice convenience. However, the prices were outrageously high upon inquiry. They don't do curtains at all--not even steam clean. They wanted $16 for a queen bed skirt and that would take five days so I decided to do it myself. Their prices on single item clothing was too high for me except if a tough-to-iron piece. I wish they'd find that "sweet spot" on pricing or overnite service that would make me want to let them do it. If I had a gourmet budget and patience for their time frame to completion, I'm sure I would rate this place higher. read more

A shame a couple of bad experiences have this business rated so low. I have been a regular customer of Southside for years now and haven't had a negative interaction with them yet. Clothes have always been ready when promised and the service there has been excellent in my opinion. read more

I was a regular Southside Cleaners customer until I lost my job. During my last drop off somehow my infant son left a toy within my dry cleaning. I picked up my clothes a week later but it was months before I came back again. When I did, the woman behind the counter said to me, "oh I have something for you", it was his toy. A toy that probably cost $2 but they kept it all that time until I returned. Now that is customer service. As if that wasn't enough to keep me coming back, the also do an excellent job treating my clothes and always remember my name before I have a chance to give it. Matt read more

I was a customer here for about three months until today. They did a fair to midland job on the clothes, but I was willing to overlook that bc they had a delivery service, which was very convenient. Unfortunately, the manager, Elaine, was not very helpful nor customer service oriented. She also claimed there was no one else I could speak with about my issue. I called to discuss my monthly invoicing, and she repeatedly interrupted me. She continued to argue with me instead of listen to my concerns. She was rote in her responses instead of accommodating my requests for help in finding a better suited solution for my dry cleaning needs. Lastly, she was rude and said, 'You mean you want me to create a special plan just for you?" All I wanted to know is if we could figure out the most cost effective plan for my dry cleaning. From here on, I will go to the cleaners down the street from me which is very cost effective compared to them. I do not recommend Southside Cleaners until they replace their uncaring customer service representatives, especially managers, with accommodating and respectful employees. read more