I really didn't think they were going to be able to fully get my jacket cleaned, but I knew it…read morewould be better than me doing it. This was a special edition jacket and I was hoping it was able to be revived. GREAT SUCCESS!! It looks brand new! I was beyond thrilled. I didn't even know what kind of stain it was honestly. As you can see from the pictures, it looked pretty bad. The results were stunning. I dropped it off on Monday and it was ready by Wednesday. Great customer service. No nonsense but very polite and kind. I was in and out both dropping off and picking up. Everyone was friendly. I had a great experience. Very worth the price!

Great service and reasonable prices. I do my own delivery and pick up so I can't attest to the…read moredelivery service; but overall very satisfying

Service was great. Nice job with the suit! The location looks vacant from the outside, including a…read more"for sale" sign, but the landlord is trying to find a new owner. Top Hat does a great job!

Over $3 per pound for wash n fold is robbery. I travel the US and the most I've ever seen east of…read morethe mississippi/south of Cincinnati is $2 with the average around $1.89. No wonder they could do it immediately. This company screams that we're a dry cleaner but... will wash n fold, but we don't want to. The person at the counter actually said that she wanted to let me know that they do charge $3 per lb as if she knew it was absorbant. I'm guessing was the discount price as I had 174lbs of clothing (father passed and I was getting washed to donate to church). She was a pleasant person and respectable as was I to her. This review only reflects the pricing no the person behind the counter.

Such an amazing dry cleaner! I didn't know where to go to get a rather "odd" smell out of a very…read moreexpensive purse. Luckily, I turned to Touch of Class Cleaners in Lakeland and the did not disappoint. They were even able to clean it in a short amount of time allowing me to take it on vacation! Thank you, thank you!

The previous review must be for different owners. I have been a long-time customer for years, and I…read morelove this place. Every time I walk in, I get a friendly smile, but most of all, my clothes get properly cleaned, and turnaround time always seems very quick. I would definitely recommend!

I spend over $100 washing and drying my cloth there and a lady ask me to leave exacly @ 10 without…read moremy cloths been done she offer to call the police and told me that I'm not a loud to go back there, just for trying to organizes my stuff is so bad expererienc, and very racist.

I've enjoyed the services that I have received for several months, I assumed they were welcoming…read moreand an accepting business. It's actually now clear to me why I observed an associate demeaning a paying customer who struggled with his English language. Gossip about other customers and even points them out. I feel an obligation to share - one of the staff members and I had just a brief political discussion - yet stated "I don't discuss politics". Clearly she did. She made it clear to me that the dehumanization of any person, regardless of background, history and more - was really not worthy of any consideration or respect, even for basic needs. Unfortunately, this establishment serves a diverse customers. I hope they see this and do as I - do not financially support a business that's against you and or your beliefs, rights and more. Shame!

I had an incredibly unfortunate experience here. My shirts were not starched, although it was…read morerequested. They also stained one of them. After refusing to correct or discount - the cashier struggled to make change. She could not do the math without using her phone's calculator, I had to wait around while she tried to figure it out. I can't fathom being this difficult to work with, staining a customer's item, and then demanding full price for both lackluster attention to detail AND a ruined item. The positive reviews on other platforms are also pretty suspicious and read like they were paid for. Note the overuse of the business name and the weirdly generalized scenarios mentioned in most reviews. I'll add photos very soon. I hate leaving reviews but after being told rudely "pay full price then leave" I feel I have no other recourse but to negatively review them across all platforms. Offering to correct the damage or discounting for a ruined item was an option they chose not to entertain. Take your business elsewhere.

Amazing service! Friendly! Glad I switched. Will be telling all my friends and family…read more Melissa

Don't go here if you need something minor. I've heard good things about big jobs like wedding…read moredresses, but I needed 2 patches put on and it was over 60 dollars.

We wanted a simple alteration on a $35 blouse. They wanted to charge $40 to do the job. Not today...read more

Great place, Great price, Great people, Fast service next day not a problem. Easy to findread more

The two coats I left for cleaning didn't look clean and smelled like gasoline, the price is cheap…read morebut I would prefer to pay more and get what I wanted.

Rude! Terrible service and after several weeks never got garment back. The old lady that works here…read moreis so rude and unprofessional I said just keep the garment - it's not worth dealing with her a second longer. Do not go here!

I was driving by and decided to saw this so I made an emergency stop. I had some really cute…read moredestroyed Guess jeans that I wanted to make into shorts. So while I was getting my next job to pick up Coke products down the block she can maybe cut the jeans into shorts and hem it. Great idea Heather, but No she couldn't do it today she was working on a dress for a lady and that's ok. Maybe next time! Thank you for having a cute shop that caught my attention.