1. Southside Express Lube

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Ellijay, GA

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Southside Express Lube

4.0 (6 reviews)
Open • 8:00 am - 5:00 pm

Services - Southside Express Lube

Oil changes

Auto transmission repair

Southside Express Lube Photos

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Walmart Auto Care Centers

Walmart Auto Care Centers

4.0
(1 review)

Excellent service with one hiccup…read more We dropped our SUV off more than 10 minutes early for our appointment so we could be picked up to go to worship Sunday morning. Walmart elected to do the work immediately. When we got back to pick it up, we were charged the Installation Fee we'd already paid for online. The Cashier was only able to explain that since we'd been early we had to pay again (he didn't explain that the original fee was already taken off our CC). I was totally frustrated since I was only told I would be paying twice for installation since I was too early for my appointment (not that the first charge would be dropped). The Service Manager stepped in very aggressively; his first question was "Do you understand banking?" I was totally shocked (Masters in Business, worked for the VP of Accounting for a Fortune 100 Corporation, etc.) and realized this was going nowhere so I asked for the Department Manager. He wasn't available, so I was sent to Customer Service. They couldn't explain it, so I paid for the second Installation and left. It wasn't until a few days later when I ran into the Department Manager. He explained the procedure for cancelling the first charge, etc. and some internal stuff with the Employees I wouldn't have known that contributed to the Cashier not being able to explain the situation and the Service Manager being aggressive (he felt he was standing up for the Cashier when that really wasn't necessary - a simple "the first charge will be taken off" would've solved the whole misunderstanding). I will gladly take my car(s) back for Tires, etc.

Strickland Brothers 10 Minute Oil Change

Strickland Brothers 10 Minute Oil Change

5.0
(5 reviews)

Curtosy air conditioner advice and service by Tallen, at Strickland Brothers 10 min. A handsome…read morepolite gentleman who left us feeling safe and confident. Helpful and didn't charge us a dime. Grateful and will definitely be back for an oil change when it's time.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

Southside Express Lube - oilchange - Updated July 2026

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