I want to share my disappointing experience with Randy, the owner of Metro Fitness. I moved In July…read moreand was committed to investing in my health before starting a really stressful job. In July, I purchased a $700 pass for 10 personal training sessions as part of a "summer special", with the promise that a master's-educated trainer would be available. Unfortunately, that trainer never started working at the gym, and I was not informed of this until late September--months after waiting and following up. Despite knowing my schedule, Randy repeatedly suggested trainers who were already fully booked. He then set me up with an unqualified intern who worked at the front desk. When I expressed my concerns, he acknowledged that this wasn't acceptable and offered Pilates as an alternative. However, that turned out to be another false promise, as no sessions or teachers were actually available. After months of back and forth and empty promises, I requested a refund, as it was clear I was not receiving the services I had paid for. Randy initially agreed but then delayed the refund, citing financial excuses like needing to wait until after the "metro gala." By November, I still hadn't received my money, and he stopped responding to my calls and texts entirely. Now it is mid January. This has been a frustrating and disheartening experience, especially as someone in a low-paying position after completing graduate school. I share this in hopes of warning others about this gym and Randy's business practices. If anyone has advice on handling situations like this, I would greatly appreciate your guidance. As an aside, I had a bad experience with a trainer there who was really creepy and asked extremely personal questions. Most of the gym is dedicated to the personal training space. There are never wipes or cleaning supplies convenient or restocked to clean equipment after use.

I'm enjoying my personal training sessions very much. They're not always easy, but that's the…read morepoint. Douglas, my trainer, is pushing me the right amount to make a difference and I always leave feeling good about the work I've done and his partnership in my progress. Also it's just a great gym. It's a great place to focus on the workout but you always run into cheerful people that work there.

Building a business that works seamlessly is difficult and I can tell that Elevate is always trying…read moreto do better and it shows! The amount of equipment, kind staff, size of locker rooms and additional workout areas alongside a recovery room, is amazing. Those who have attended a few different gyms know that this one has a majority of what we need. The price is fair and I have seen small gyms without amenities charge the same or more. For anyone who has complaints I encourage you to offer solutions or communicate with the business instead of leaving terrible reviews. I am thankful to have a place to go 4:30-5 am to start my day. Keep up the great work Elevate!

I've been going to this gym since it was Golds. I feel like it has gone downhill ever since…read more For the price of the membership, the place needs so much work and TLC. The biggest example.. the treadmills. Without fail, there is always at least 5 broken at a time. I think money should have gone into newer machines and workout equipment over a bar that's beer open (just my opinion).

Such a lovely spot for young kids' birthday parties or classes. The staff is very friendly and…read moregreat with kids. It is a clean and well run facility. There is so much to do- no matter what your kids enjoy they can find something exciting and fun to play with here!

Booking a party was a breeze! We are not members due to my impossible schedule. However- they were…read moreable to accommodate me quickly and easily as if we were! The party package we chose was the Grand package. This covers up to 12 kids. Upon arriving on the party day, they had fun activities all set up for my 5 year olds party. All we had to do was bring in the cake, and any other supplies we brought for food and drinks. Phoebe and Sarah did everything! Throughout the party, they introduced new activities such as a bubble machine, obstacle courses, a giant bean bag swing, and kept the attention on the Birthday boy. My son was smiling the entire time! This was by far the best venue we have celebrated any of my kid's birthdays in. All the parents of the little party guests loved how fun it was for the kids. Best parts: Cost effective. Continuous entertainment. Little to no work for the parents. Phoebe and Sarah made everything run so smoothly without any hiccups! Worst part: I should have opted for the 2 hour upgrade.

This was our first visit to an Orangetheory outside of our home studio and it was a great one to…read morevisit! We easily made our workout reservation through the Orangetheory App and followed up with a phone call to ensure our place in the class. We were told to arrive a little earlier to get a tour of their studio. Parking is really plentiful in this lot, next to a Nature-Tyme and petco. It is much different and larger than ours, with a couple of showers (and sign up boards for the showers), a locker room with locks and a coat room (we don't see coat rooms in So Cal). Towels were available for purchase for $10 each (double the cost than our Tustin location). We signed waivers and grabbed a treadmill card, awaiting class. The day we went you could test out Reebox shoes during your class for purchase later. Hannah was our coach for the hour and she was great! She explained the goal of 12+ splat points and the exercises and switches. I loved the layout of this studio--staggered weight stations so no one was in anyone's way, though not sure how that works on TRX days. She motivated throughout the class and played great music. The hour was a fantastic workout with a 35 point splat day for me! I don't expect to be back in Syracuse in the foreseeable future but if you can take a class here, do it! It's really great!

You will get a good workout, but it is very expensive and there are much more reasonable options in…read morethe area, especially small businesses that aren't under a corporate umbrella. Being corporate it does give you access to use other locations, but unless you travel routinely the higher price and loss of personality isn't worth it. Personally I don't like the heart rate monitor and comparison aspect of class, but the workout is good and the staff seems helpful and motivating.

I do a lot of travel around the country. When it comes to choosing where I spend the overnights, I…read morealways pick hotels that have the best gyms. What I like about Crunch is I can use their clubs anywhere I go. I find this facility to have everything you would want in a club. Cleanliness, plenty of equipment, cardio and weight machines and free weights. I especially enjoy the variety of classes the club offers. Many other clubs just give you exercise equipment. This place offers both that and classes like spin, HIIT, yoga, and more. I always get a nice hello and a warm welcome no matter what club I visit. Being local to the Fairmont club gives me the added benefit of seeing friends and colleagues.

Getting sloppy... Cardio equipment constantly out of order,…read moretanning rooms are dirty. Try spending more time on maintenance and less time making cute videos and social media posts.

Great service and great equipment, I started going here a couple months back and and loved it from…read moreday one. their endless options and the great experience that comes with it makes this Gym 5 stars well done!

Great gym and great people. Last year a friend/co-worker of…read moremine signed up for 3 months. I went in one day and he was getting trained for an hour by the owner. I latter asked him if he was getting personal training. He told me he asked the owner if he could help him with his deadlift and instead he took an hour of his time to help him out. Hercules is an old school powerlifting/strong man gym with dumbbells up to 200lbs. It has a ton of 45lbs plates, even 55lbs competition plates, and several 100lbs plates. Along with a ton of machines and equipment. It has a small membership base, so you are not waiting on equipment even on peak hours. Not to mention you can go 24/7. It welcomes all types of lifters. I have been with the gym since before it moved to the current location and that's 5 years or so. If your thinking about it, just DO IT!