LOL at these reviews. Well here's mine! Mike helped me tow my mom's car out of a parking structure without her keys. Omggg it was like mission impossible I swear, but miracles happen! I would describe how he got the car out, but I don't know any car words haha. But my dad kept commenting on how skilled and experienced he was and how there's a no way a beginner could do that kind of work. He also called frequently prior to arriving at the parking structure to keep me updated, which I really appreciated. So so happy with his service. Thank you!! read more

Woke up yesterday morning and my car was towed from literally in front of my freaking condo. I was so freaking annoyed. After calling my neighbor and figuring out what tow truck company tows the cars on our property, I called Southside towing and located my car. I made my way down there and explained that the security guards towed my car by mistake and they advised me that I would have to correct that error with them. The guys at the tow lot were so helpful with telling me exactly how I could get my car back. What surprised me was their great customer service too. Made me realize that it also helps if you're not an asshole(taking accountability and being respectful?! Shocking,I know) Getting your car towed is NEVER fun but these guys are just doing their job and if you CALMLY (also known as not throwing an adult temper tantrum) the staff will gladly answer AND advise you on how to deal with getting your car back. They allowed me to go into my car and grab my belongings while I sorted things out with the security company. I can't believe I genuinely had a great experience with a towing company but I did. These are real stand up guys. read more

Southside Towing - Tow yard gate - Towing Near Me - Costa Mesa, California

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Very friendly staff, Keith was super helpful & made the process nice & easy for an already tough situation!

I called South side towing to get a 26 foot container haul to my business. They were very professional and said that they could have it delivered within a couple hours. The driver showed up early very professional and placed it between another container without a problem. I called a few places before calling South side towing. Most of them could not give me a concrete price as they said it depends on the miles which I gave them both addresses plus they said it depends on how hard is it to access the location. I called South side towing and they were straight forward with an exact quote. I recommend Southside towing for anyone that needs any vehicle or a container moved as they are very prompt and professional. On the ball with a great price. Will definitely use them again read more

Southside Towing - Towing Near Me - Costa Mesa, California

Papa is an awesome tow truck driver...super friendly and helpful. He was quick and proficient and made a very stressful morning less so. read more

Dave did a great job in towing my car when I got into an accident and totaled my car about 10 days ago on the 55 freeway. Was my first accident and he handled all my questions and walked me through the process with ease. I couldn't imagine how much more stressed out I would have been had he not been there! read more

My car broke down on me this morning! ;( Great way to start my morning drive to work! Ughhh...While driving to work, I noticed a wierd sound coming from the engine, I wasn't sure what it was, but I still drove my car like it was normal. Next thing you know, my steering wheel got kind of stiff and was overheating! The minute I saw that, I pulled over to a gas station and tried to figure out what to do next. Thank God, I didnt get stuck on the fwy, or in the middle of the street! Anyways, I called AAA "Gotta Love Them" used my road side assistance and they set me up with Southside-towing and said that it would take approximately 40 mins to arrive sounds like a long time right? It only took them less than 20mins to show up! Harry Silao aka Papa came to the rescue! He introduced himself and was super nice and friendly! I would definitely recommend their service! read more

These guys are very nice during a bad situation. Their prices were alot more affordable than could be. Highly recommend them for all your towing needs!!!! read more

This company charges the same amount as a neurosurgeon would. Unscrupulous. To top it off the staff were rude and most unhelpful. Angel was unknowledgeable unprofessional and abominably rude. This employee is definitely well aligned with this company. Stay away from here at all costs read more

Towing company that hires employees who lie over the phone? Me think not. Our community hires these people to tow cars that are not parked according to the guidelines, fine. Southside towing, you've made your bucks towing cars to your lot already. Did you really mean to hire someone who lies over the phone so you can charge more? I wish karma upon you. read more

This is a terrible towing company!!! Pls avoid!!! I was pregnant and driving a long way to their place, and the management office just lied to me on their pricing!!! They are terrible!! PLS STAY AWAY FROM LIARS! read more

These guys went over and above in helping us deal with a totaled car. Jeff, picked up the car & helped with clearing the car & start Insurance paperwork. Much thanks read more

Never had my car towed before but i can say this was the best service ! Feliciano was of a great help and had a pleasant drive very friendly and great conversation through the busy traffic. Thank you ! read more

Great job fast and cheap relatable and hinest and in time.... recommend every one to try them out read more

Southside Towing - CHEAP QUALITY AND FAST SERVICE WOULD DEFINITELY RECCOMEND AND USE THEM AGAIN FOR ANY OF MY TOWING NEEDS - Towing Near Me - Costa Mesa, California

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Good people super nice. They helped me store my wrecked car for a couple more days so the insurance can sort it out.

My car was towed and I was in a huge hurry to get to my baseball practice. Sam was working the desk, and he had three other customers that he was helping. He efficiently satisfied their needs as well as mine in under 15 minutes. Great service along with great workers! read more

My Infiniti had to be towed this AM and this company sent someone out within 10min. The tow truck driver David was wonderful and fast. I definitely recommend Southside Towing. read more

My 16 year old son broke down on the 405 freeway. Being a new driver, his was a bit scared but Shawn Davison showed up and rescued him. Great service and complimented me what a safe driver my son was. He stayed in his car with his seat belt on until help came. Makes "momma bear" feel a little more comfortable knowing he did the right thing. Shawn was super friendly, professional, and exceeded our expectations. read more

My man Jeff showed up and broke into my car in 15 seconds FLAT. Jk lol but actually - great service and quick work when you lock your keys in your car. 10/10 would recommend read more

Southside Towing was very helpful with me, specifically the technician Keith who came out to assist me. He arrived quickly, was friendly, and was professional. Thank you! read more

Southside Towing arrived very soon after I called and towed my car up to Huntington without a problem. Jeff is the friendliest driver! I've been towed a lot in the past 8 months and I would highly recommend this company the next time you need your car towed. read more

I had a little bit of car trouble. My car had a dead battery and just so happened to be on the street sweeper day. Luckily I called Southside for a jump start. I spoke to Dave about my situation. He had sent someone to my location with in 10 minutes of me calling. That was a life saver. The driver came jump started my car real quick and I was able to move my car and avoid a ticket. Well recommended anyone to call them when you need a fast and quick response. Thanks Southside- Dave! read more

Just got a flat tire on the freeway and Harry from Southside-towing came to our rescue So nice and professional he's awesome read more

What a garbage company. These people towed my vehicle cause it was in a "red zone" here is a picture of the site and where my vehicle was parked. If southside towing wants to prove otherwise, please upload the picture (I know it's your policy). Theses guys had my car for a total of 3 hours and had the audacity to charge me $400 to get my car out. By the way they charged me a $112 fee cause they're closed on weekends yet they took my vehicle on a Saturday and picked it up the same day, seems pretty open to me. What a horrible company. read more

Southside Towing - This is where my car got towed cause it was in the "red zone" please southside show everyone otherwise, I know it's policy to take pictures. - Towing Near Me - Costa Mesa, California

Thanks for damaging my car and being rude and refusing to reimburse me the costs! See you in court, HORRENDOUS COMPANY.

These guys have the WORST customer "service". I regret to say I have indeed been towed before but never treated so rudely by a tow company. My 16 year old daughters car is towed from our house - our fault, she parked in fire lane accidently. Southside Towing did NOT file a police report as required by law so 12 hours later, we're still trying to find car - calling other tow companies, the police dept, etc. We thought it was stolen! Finally call our community association to find out they used new company, Southside and track down the car. Off we go... Get to Tow company and park at side of driveway by check in area where a man there abruptly demands I move car back along the street. While I am reparking, he takes my 16 year old stepdaughter back into the locked and barricaded parking lot by herself where I cannot see or hear what is going on. When I bang on the gate and identify her as a minor and myself as her stepparent and ask to be let in, he says "just a minute" and continues to grill my kid about her identification papers without me. I repeatedly bang at the window several times demanding he not speak to my stepdaughter without me and he continues to ignore me - only coming back to open the gate when he returns with her to tell me her identification isn't valid proof of registration (citing by the way, CHP regulations!). If this company REALLY cared about following regulations, in my opinion they should have filed a police report as REQUIRED by law and also not have taken a minor back into a locked, inaccessable area alone without proper adult or parental permission. Hopefully the BBB will take note of these guys! read more

Southside Towing - Southside Towing - Towing Near Me - Costa Mesa, California

I locked my keys, purse, & cell phone in my Tesla. Technically, you're not supposed to able to lock your keys in a Tesla, but thats exactly what happened! Tesla can remotely unlock the car for you, but that didn't work either! (1 hour of my life wasted!) Harry & Southside Towing to the rescue! Harry used some very low tech tools to get into my worthless high tech car!!! Thank God for Triple AAA and their affiliation with Southside. read more

These guys bring the 'bad' connotation towing has always had to life! I parked in a 1-hour lot in Newport Beach and they laid in wait and after 1 hour and 3 minutes, POOF, my car was gone!! I call, they confirm they have my car, I go to the address provided and there are no people there, only a gate and lot's of "Park and you will be towed" signs, which of course I took seriously, so I called again and asked if I was at the right place and where I could actually park? They indicated they would send someone over and that I needed to have $307 by cash or credit to get my car back. $307 for 3 minutes! They may be living by the fine line of the law, but that doesn't mean they are not crooks! Given a choice, don't choose Southside. read more

Everyday that you can't pick up your car they charge you an extra $65... (it's 300 to get it back, some of us aren't doing so good right now) even if you tell them the situation. This business should get shut down, they are scammers with ridiculously unnecessary prices, especially during the pandemic of COVID. read more

It's always unfortunate when your car is running into issues and needs to get towed. However, Harry made the entire process very quick and easy. He even made sure to check multiple times for my drivers license, even though I had misplaced it myself and ended up finding it while we were both searching for it. read more

Our truck broke down on PCH just past an intersection. Ruben and Vince came to our rescue! They helped us get in touch with AAA (who didn't help) and then helped us get our truck to where we needed it and even gave us and our pups a ride over there when uber wouldn't give us a ride. Not only were they the most helpful tow I've ever experienced but they were so nice and made the experience so much less stressful! read more

You know, I believe that towing companies a lot 9f the time get a bad rap and are hated and despised when it's really not their problem it's not their fault. The bottom line is most of the time it's our fault. We get towed because somebody else pretty much has called to have our car taken. Its not the towing truck companies problem it's our problem.... so if we really are going to be mad at anybody we need to be mad at the person who called or probably more so ourselves. So I was going to give a good review for Southside because everybody I have dealt with so far was very nice and easy to deal with...... STOP.... well, I have changed my mind and I will tell you why...... I just picked up my car about an hour ago which was towed on a Sunday night from the apartments where I live about 2 miles away. I was not parked in my spot and I didn't have a permit to be parked where I had been parked, so yes my fault.... stupid me ....I got towed. Unfortunately I wasn't able to get my car until today which is Friday because I needed to wait till I got paid. I went to pick up my car and dealt with a really nice guy in the office. He took all my information, I paid the ridiculous amount... .still my fault though.... he gave me the receipt and I was able to walk behind the gate and drive my car out ....done deal! So I left and drove down the street to a store before I got out I wanted to look at my receipt again and this is where I wanted to start spitting nails and became furious I was absolutely livid. These guys picked up my car and had it in their yard Sunday night at 11:58 p.m. Seriously... I now don't know if I believe them at all because now I think they're just a shady operation. Anyway, they proceeded to charge me for a full day of storage for Sunday because they got my car into their yard 2 minutes before midnight which would be Monday.... that right there was proof enough to me that you are money hungry dregs of the earth that you R all about sucking people dry. It's all about the almighty dollar there are classy ways to go about getting the almighty dollar though. You guys are just crooked lying thieves in my book now. I understand that you have a job to do but you should try being a little bit more sympathetic, empathetic or even human. Try cutting people some slack every once in awhile.. First of all your fees are outrageous and you know it. All tow truck fees are outrageous I don't care if yours are lower than everybody else's. But seriously can you honestly justifying A $50 storage fee for 2 minutes and who says that that's even true...... I was fine with your outrageous fees because its my fault but when you screw people over for 2 minutes that seriously is just evil and totally messed up especially since I had to wait till Friday to get my car out anyway. So I'm glad you got your $540 from me... I'm just curious is there anything such as a decent towing company that is semi honest and reputable....... . maybe they don't exist. Sounds like a good business opportunity.... Your employees were great.....the people I dealt with were great..... I guess my problem is with the the tow truck driver whose initials are TA.... I want to know if there's proof that you can prove to me that my car showed up at your place and was parked in the yard at 11:58 p.m. Sunday night.... I'm sure I'll see you around our apartments late at night waiting for that phone call from our security to say, "Come and get it." Maybe your prices R so extravagant because the companies that call into you get a kick back $$.. Do you pay people to tip you off so that you stay busy and make lots of money to get some of your tows? Just wondering.... read more

Southside Towing - MY INVOICE/RECEIPT for SOUTHSIDE TOWING a full days charge of storage fees for 2 minutes... - Towing Near Me - Costa Mesa, California

My car was towed from my buddies apartments. I could not locate my vehicle til i contacted the police department. They told me i was in SouthSide towing in orange. When i went to pick it up the staff was very nice to me. I spoke to Rose and Dave and they both were very helpfull. She explaned in detail what the charges were for the impound. They didnt charge me a arm and a leg. I read alot of reviews about this company and to tell u the truth, I did not experianced anything negative with them. I got my car back in less than 30min while she did the paperwork. At the end, I purchased a Acura Integra from them. They even helped me out with all the DMV paper work. read more

I just had the best experience with this company. Our tow truck driver, Harry, was such an amazing and sweet person. My Yukon's alternator gave out and left us stranded on the street. Being in a situation where you feel so helpless, I was grateful to have received such great customer service from Harry. He even recommended us to a great mechanic! Thanks for making this experience a little less traumatizing Harry! You're the best! read more

Ben and Dave are seriously the best. My insurance company screwed me, after my car had been sitting in their lot aka costing a shiet ton of money. My mother and a friend called and talked to Rose, she was not helpful and a little nasty towards them so I was nervous to go in to figure out what I could do. Ben and Dave were extremely helpful and understanding about my situation. When my car initially got towed from the accident, the tow truck driver...Matt? Mark? I forget, was super fast and pleasant to deal with. I'd give 4 stars if Rose had better customer service skills towards my mother and best friend-Who were just trying to help. read more

Thanks Jonathan!! Eta was 30mins, luckily, he was nearby and got here less than 10mins and was very friendly and helpful. Got the service we needed with no issues and was answering our questions and helping us with good tips and advice in case we had any problems or issues. Would recommend them if you need anything for your car read more

Keith was extreamly professional and his patience was amazing. He explained the price breakdown and offered his help and knowledge on our particular situation if needed. I give Southside tow a two up. read more

Let's face it: getting towed sucks. It sucks BIG TIME. It sucks even more when you're not sure whether your car got towed or stolen. Thankfully for my friend, it was the former. We parked her car in an apartment lot, where the numbers were barely visible, so we assumed it was free non-permit parking. We come back 2 hours later to find a new BMW in our spot. The nerve beemer drivers... We called Southside Towing, since my friend who lives at the complex has, as he said "driven too many friends to get their car back." They were relatively courteous and told my friend that she could pick up the car that night for ~$260 or the next morning for $185. We waited till the next morning and arrived at the heavily gated and pretty shady facility. Since the car wasn't under her name, they made her get a consent form from her dad. Once the paperwork and payment was done, the car was released. My laptop and a week of clothes were in that car, but everything was intact and accounted for, which was my biggest worry. Unlike the earlier reviews, no real hassle or rude attitude. They deal with angry people every day, so I actually think it's pretty admirable how they were so formal about everything. Sure the guy at the lot looks like a 7 foot guido, but that's what you get when you deal with a tough business. read more

Very very helpful people. The police had our car towed under a misunderstanding, and we were practically stranded 2 and a half hours away from home and had to do so many things to get out car back. Their drivers did their best to help us get our car back THAT DAY, and if it wasn't for them, we would have had to get a hotel and get the car the next day. They talked to us about car rental apps, they gave us a ride to the police station, they told us which form to find at the station, they were very kind people and were very helpful. HIGHLY recommend. read more

Southside Towing - Towing Near Me - Costa Mesa, California

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These are by far some of the worst human beings anyone will ever have to deal with. My car was towed from apartment because it was a in no parking zone for an hour. When I called to get information they were short and rude and had no interest in helping you out. Sharks. One time parking mistake and no way in hell will they attempt to give ya a hand if you're short on cash to get your car back and go to work. Sadly this is all these individual working here have going for them, making the lives of ordinary working people difficult and not having an ounce of compassion for their troubles. Hopefully these "people" will grow to have compassion and empathy for others read more