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    Southside Wrecker Service

    1.0 (1 review)

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    16 years ago

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    Towing K & S

    Towing K & S

    3.3
    (62 reviews)

    This company saved me after a mechanical issue left me stuck on the access road of I-35 in downtown…read moreAustin. The dispatch agent was absolutely amazing. She was very helpful and explained everything throughly. The tow truck driver was professional and the service was quick. My insurance company originally dispatched a separate towing service whom showed up, told me they couldn't help me with the truck they had and then canceled the tow (after 4 hours of waiting). K&S showed up within 30 minutes of me calling to request a tow from them. I would definitely use K&S again if I ever ended up needing help.

    I called this towing company to help me tow my car to a mechanic for a broken wheel, and in the…read moreprocess the driver damaged my vehicle to the point where my car wouldn't turn on anymore (it was working fine before, ONLY my wheel was damaged). Afterwards, I received a quote stating the damages I sustained are between $6K-$9K to fix. I called the owner to let him know what had happened, and he yelled at me the entire time, stating he understood the driver had made a mistake, but they would only cover my bumper damage and nothing else. He refused to give his full name and was very rude, although I was kind and only asked for help. All I asked was if we could file a claim through his insurance because they cover these incidents, and he refused to help or provide insurance info. Very rude owner! Save yourself the headache and look somewhere else.

    A-Tex Towing

    A-Tex Towing

    3.9
    (59 reviews)

    Good people!! My wife and I went to look at our son's car after he was in an accident. It was…read morevery upsetting for my wife to see the condition of the car. One of the owners, Tito, was exceptionally kind and patient and provided some comforting words to my wife and to me. Our experience was the opposite of what you might expect from an impound lot and towing service. A-Tex has good people who do a good (and necessary) job at a fair price. But the personal interaction and patience was unexpected, but absolutely appreciated! Thank you Tito.

    Absolutely terrible customer service. The woman who answered the phone was unprofessional and…read moredismissive from the start. It's just bad business. Even more frustrating was that the officer who stopped to "help" him and the tow truck driver acted like they were doing my son a favor by calling and providing a tow truck for him instead of allowing him to call one himself. He wasn't in a wreck, truck just wouldn't start. He asked what it cost and was told "if you have insurance then you don't have to worry about it". Then, after presenting it as "help," they hit him with contracted rotation pricing, charging over $300 just to hook up his pickup and move it into the parking lot next door. I understand rotation pricing in an emergency or urgent situation, but this was completely taking advantage of a young kid. The entire experience with them was unprofessional and disappointing from start to finish. I would not recommend doing business with this company.

    Reliant Towing

    Reliant Towing

    1.3
    (209 reviews)

    While no one likes getting their car towed, I can say I had a pretty pleasant experience this time…read morearound (the first time not so much, but you can find that review on google reviews). The backstory: My apartment complex accidentally leased my garage unit, towed my car, and removed all of my belongings. While they paid for all of the charges, I still had to manage a way to get my car back / go down to Reliant Towing to retrieve my vehicle. The staff at Reliant were able to arrange with my apartment complex all of the invoicing, as well as a driver to bring my car back - (Albert) who went above and beyond to ensure that my specialty import car was taken care of and handled with care and patience.

    Reliant Towing recently performed a non-consensual tow of my two vehicles from my apartment complex…read moreduring a routine, non-emergency parking lot maintenance project. Not only did they fail to verify that residents were given proper statutory notice, but they also completely violated Austin City Code Section 13-6-6 by failing to report the tow to the local police or 311 dispatch within the mandatory 45-minute window. When I called Austin 311 to track down my missing vehicles, the city had absolutely zero record of the tow because Reliant never reported it. To make matters worse, instead of taking my vehicles to a licensed Vehicle Storage Facility as required by Texas state law, they illegally relocated them to an completely unauthorized property down the street and left me entirely in the dark. An official complaint has been filed with the Texas Department of Licensing and Regulation (TDLR) for these severe compliance violations. If you are a property manager looking for a reputable contractor, stay far away from this company unless you want massive legal liabilities. If you are a consumer who has been towed by them, call 311 immediately to check if they actually reported it--because chances are, they didn't.

    Southside Wrecker Service - towing - Updated August 2026

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