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    5.0 (9 reviews)
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    Yota Ranch

    Yota Ranch

    3.1
    (19 reviews)

    Fabian is a 10/10 professional. I purchased a manual 98 4Runner about a month ago. Since purchase…read moreI've had the car fully looked over by trusted mechanics, who were impressed with the upkeep, and attention to detail by the Yota team. As someone who's not mechanically inclined, I had to put some faith in the seller, and thankfully Fabian didn't let me down! Yota has been more than happy to offer any requested maintenance pre and post purchase wherever they can. The way I see it, a dealer that isn't high volume relies on consistently happy customers, and isn't buying cars that they aren't confident they can sell!

    Before I get started on the negative review, I want to share a phone number and email address with…read moreyou for the State Comptroller's office because you will need it. He is going to take your monies that you pay for taxes, title, registration and float it. For me he did this for almost one year. I got my tags today, 2/5/25, I bought my Lexus on 2/29/24. Texas State Comptroller email is CID@cpa.texas.gov or you can call 800-531-5441 ext 3-8707. Now for the review. Like I mentioned earlier, I purchased my Lexus on 2/29/24. When I test drove the SUV, it was exactly what I was looking for and the price was not bad. On the day that I went to pick up the car, I was told as he handed me the keys, not to worry about the check engine light that was now on, that he would fix it. He had to order a part. The car needed to be inspected so if I could bring the car back the following week, the part would be there at the shop to replace, then issue would be resolved so the inspection could be done. The following week, I took the car in as he "had" the part and could get the car inspected. When I picked up the car 3 weeks later.... he said, not to worry about the check engine light, that after driving it for 300 miles it should reset itself. Well that day never came. Then the absolute bold face lying and lack of integrity became a weekly thing for me deal with. I could not get the guy to get my plates. I would call, oh the plates will be here on Wednesday. Wednesday came, no plates. OK the next week the plates will come. No there will be no plates, the paper work was done incorrectly. Had to get the person who sold the car to Alex to re-sign the paperwork, A month later, please come in and sign the transfer paperwork again. OK your tags will be here next week. Next week never came. The inspection was an issue, the car would not pass inspection due to emissions. They needed a new catalytic converter, then a new gas cap. He kept my car for a month. When I got the car finally he says to me, if the check engine light comes on, don't worry...blah blah blah. Sure enough, 2 miles down the road, the check engine light came back on. When I got the car home, me and my son in law, got under the car and low and behold, there was no new or even a used catalytic converter that had been replaced or even a new gas cap. Again, don't have inspection, so I cannot get the tags. Every 60 days I had to drive down to Yota Ranch to get a new paper tag. He was like bring the car in next week every single time we spoke. The whole purpose in having the car is to drive it, right, not to park it at the dealership. I am telling you, the man did not touch the car mechanically. No way. Now it is January 2025 and I still had no plates. Took my car in and left it for another 3 weeks. Came back to get it and was not fixed. Had to threaten him with a fraud report to the state comptroller to get the tags. Lucky him that there was a new law in Texas and he did not have to have an inspection any more. He offered to comp me the TTL money back but of course that was a lie but I got my car back and I got tags today 2/5/25 on a car I purchased on 2/29/24. For the love of God and all things holy, don't buy from this shady establishment. And trust me when I say he is evil. The guy is pure evil, just check out that horn on his head. You will then understand.

    AutoNation Toyota South Austin

    AutoNation Toyota South Austin

    2.6
    (955 reviews)

    If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

    We had an appointment with Marc. Immediately we were sat at a random table in the waiting area and…read morehe spent a total of two minutes with us. He didn't take us seriously at all and didn't speak a single full sentence to us without running away to the other people he was attending at his actual office. If I ever come back here I will specifically ask for anyone else. Treating people that want to buy a car from you like crap is an interesting strategy... I'm not afraid to post this under my name either because I doubt he would remember it, thanks Marc!

    South Point Dodge Chrysler Jeep Ram

    South Point Dodge Chrysler Jeep Ram

    1.9
    (446 reviews)

    Got my car serviced flywheel issues and they were very communicative they were amazingread more

    Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.

    Capitol Chevrolet

    Capitol Chevrolet

    2.3
    (643 reviews)

    Go to guy is LAFAYETTE! You rock thanks for all of your attention to detail and expediency…read more Lafayette your go to guy at Capitol Chevrolet. Thanks everyone!!

    I am extremely disappointed in both Capitol Chevrolet Austin TX and General Motors regarding how a…read morecatastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastrophic engine failure with under 6,000 miles and required a full engine replacement. While the mechanical issue itself is concerning, what has been more frustrating is the lack of communication, follow-through, and urgency from both the dealership and GM. Since the vehicle went into the shop: * I've had to repeatedly initiate contact just to get basic updates * Calls and promised follow-ups from the dealership were not returned * There was no clear repair timeline provided * The replacement engine was later confirmed to be on backorder, extending the delay even further * I've incurred ongoing rental costs due to the lack of a dealer loaner and minimal coordination Despite escalating the issue to GM Customer Care and requesting meaningful resolution, the process has felt slow, reactive, and dismissive of the real inconvenience and financial burden placed on the customer. When you spend hard-earned money on a new vehicle, especially a premium truck, you expect reliability, accountability, and proactive support when something goes wrong. Unfortunately, this experience has demonstrated the opposite. Based on my experience, I would strongly caution anyone considering purchasing a vehicle from Capitol Chevrolet or investing in the GM brand to think carefully about what happens after the sale -- because when a serious issue arises, the customer support simply hasn't been there.

    WRS Auto Sales

    WRS Auto Sales

    5.0
    (4 reviews)

    I bought a 2006 SAAB 9-3 convertible from Dan. The car has been a dream, and I got a fair price…read morewith no BS salesmanship or gimmickry from him. He showed me a solid car, told me what he knew and let the test-drive do the rest. A quick discussion about price and we were out the door early enough to take the car out to the hill country for the day. He even went so far as to follow up with the previous owner after the sale and got me a second set of keys and a front plate mount. Should I be in the market for another car, I would definitely come back.

    I bought a 2008 Mercedes E320 BlueTec from Dan and both the car and the experience were top notch…read more I was looking at three E320s (one at the dealer with 22,000 more miles on it and a bit more expensive) within less than $100 and a year of each other. Dan was the most knowledgeable, responsive and easy to deal with. Dan gave me an excellent price and even knocked a bit more off it once we did the deal. The car is excellent and Dan had the oil changed to the right special oil the BlueTec requires (he knew all the details about where to get it at 25% off and shared those with me as well) plus he had an O2 sensor replaced and he was straightforward and no-nonsense (i.e. no sales games). He provided a great price, the best of the three cars and great service. As the previous review says, he told me what he knew (Dan is a diesel Merc driver too and worked for Mercedes for years so we both appreciate their excellent diesels) and let the test drive and CarFax do the rest. He told me what he could do on the car and I said that was fine and I'd be in touch the next day with the details. When I had a problem with the process of getting everything signed for the loan, Dan said he had dealt with them before and to just come pick up the car and we will get the rest of the details ironed out the next day. We did that (DocuSign and LexisNexis said they thought I was deceased) and the plate came the week after with a nice note from Dan asking how I was enjoying the car. Dan is a consummate professional, honest businessman and basic nice guy. I'll be sending friends and family to him and checking his site whenever I'm in the market. I won't hesitate to come back if he has something I'm interested in because his inventory is high quality and fairly priced, plus he is great to deal with.

    Slipstream - usedcardealers - Updated July 2026

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