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    Southwest Airporter

    4.4 (9 reviews)

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    2 years ago

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    6 years ago

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    5 years ago

    20,000 bonus points for each friend who gets any Southwest Credit Card https://www.referyourchasecard.com/226/K1S87FPJGZ

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    9 years ago

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    11 years ago

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    7 years ago

    Arrived early (like that). Very polite. Small business - owner drove. Used text. Accepts cc. Will use again

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    14 years ago

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    10 years ago

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    10 years ago

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    South & East Bay Shuttle.

    South & East Bay Shuttle.

    1.0(42 reviews)
    2.1 mi

    I booked a ride from my apartment to SFO airport yesterday. I was emailed my confirmed time of pick…read moreup at 11:25am, but was not called to be picked up until 11:50am. That was the first thing that went wrong. Additionally, the driver was yelling at me to be in the right place for him to pick me up, but wasn't even at the right place to pick me up. All that confusion added another 7-8 minutes, so we left Santa Clara a couple of minutes before noon. After I was loaded into the van, he kept saying "we are very late, we are very late" and yes, we were about 30 min off schedule. Then, we stopped to get 4 more passengers. Mind you, all the while, I notice that the gas light was on when he picked ME up in Santa Clara. There was a passenger who sat up in the front seat who repeatedly asked if she was going to make her 1:55pm flight. (we got there at the international terminal at 1:35 so I'm sure she missed her flight) He was driving recklessly, speeding up and making abrupt stops. It was very unsafe. There was general consensus in the van that he was a terrible driver and had bad manners. He kept calling Manuel and was saying that he didn't have control over how late we were going to be. At one point when the driver was loading the last passenger's bags, he piled them up so high that he couldn't see out of the rear van's window. Another passenger said that it wasn't safe, but the driver dismissed the passenger rudely saying that he does that all the time. This doesn't seem safe! He also wasted more time by having to stop to get gas before we finally make it to the airport...one hour and 40 minutes later from when I was picked up. When someone pointed out that he didn't have his seat belt on, the driver again was ride, saying "come on man, just COME ON!!" I think everyone was happy when we got to the airport. He stopped at the international terminal first, and everyone got off but me. When we got to the domestic terminal, he took my bags out of the truck, and as he threw my duffel bag down, the handle was BROKEN!! He looked at me and said "Oh, I guess someone must have pulled it off." REALLY??!!! Is that all I get? I was in a rush and upset so I gave him my $2 tip and left. BOTTOM LINE: THEY SUCK!!!!

    I have used these guys many times in the past but recently I have been very disappointed with the…read moreservice and lack of communications between drivers and dispatch. Arranged for 8:30 AM Palo Alto pickup for a 11:30 am domestic SFO flight. Driver finally arrived 9:20 am but only after I called dispatch 6 times. Yes they are cheaper than a cab but not if you miss your flight and have to make 3 stops to get to the airport. I wished CALTRAIN would restore shuttle connect to SFO!!!!

    Southwest Airporter - airport_shuttles - Updated September 2026

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