Sound Furniture is the only dealer in my area (for the last 20+ years) that will order anything…read morethat Best Furniture manufacturers. Many other "Showrooms" are dealers but only carry certain lines, not the Beast recliners. I live 30 miles from their location so I feel lucky they're willing to deliver. The extra charge is expected and the staff is always understanding and cordial. They quote a 4-6 week time line (Best builds the chair after you order) and it's always been no more than 4 weeks. Delivery is on time and they call just before arrival. A pleasure to do business with and I'm glad to have them available.

Rude Employees! ill never attempt to shop there again. Horrible experience. We were shopping for…read morehigh end appliances., I guess we will be shopping somewhere else. So disappointed

Thomas was super helpful throughout the entire buying process. He helped me choose the right washer…read moreand dryer for my needs, and he even delivered it himself. The price was great too.

Hands down the best shopping experience ever while making a large purchase!…read more I stopped in Monday, and my new appliances were delivered on Wednesday of the same week! To my surprise, Thomas was at my door upon delivery to install my new refrigerator, dishwasher, and washing machine! Wow!!! Such courteous individuals feel like I have made new friends!!! Very professional... They even gave me a teacher discount!!! I highly recommend this local business, I will tell all my friends!!!

I came in yesterday on February 19 to purchase a speed queen washer and dryer gentlemen helped us…read moreout. I think we were in and out in less than 15 minutes with the purchase and they delivered same day which was amazing and we're at my house in about 30 minutes for delivery by far the most amazing appliance purchase I've had in my life. The two man installation crew were quick professional, and managed to get everything put in my narrow hallway without scratching anything. I will be returning here for any of my future appliance needs. Highly recommend the team there.

The Bells Appliance Repair company was assigned by my Asurion Appliance+ warranty plan. They…read morescheduled a service technician come out to repair my Samsung Ice maker. It's 6 years old and the icemaker stopped producing ice. The Tech's name is Tom. He was on time. He was courteous, professional and went right to work. He took the icemaker apart and found the problem. He said he would try to do a temporary fix, which he did. The icemaker actually worked for a couple of days before shutting down again. He further informed me that he had to order the parts to complete the fix properly. Once the parts came in (2-3 days) he returned to complete the repair. He cleaned up after himself and asked if we had any concerns. He left his business card with us in case we needed to call for any recurring concerns. I would definitely request "Tom" from Bell's for any appliance service.

Purchased house full of appliances for our new house. Only had an issue with dryer and they stuck…read morewith us until we were given a replacement after attempting to repair the old one. Leah and her sales team are top notch to deal with providing excellent recommendations and suggestions. They are not pushy at all wanting to ensure great service. Would definitely use them again and wish them the best.

Unless you buy your appliances from Tidewater they will not talk to you about service or even…read moreselling you replacement parts. For a business to not want customers to buy from them just seems insane to me. So instead of supporting a local business I had to drive an hour to another company who was actually willing to help me. My experience has turned me off to ever wanting to spend any amount of money with Tidewater Appliance.

While they fixed our dryer, there was a service fee to schedule and another service fee to come out…read moreall prior to the cost of labor and parts to repair it.

Whirlpool range first technician came in September 2024 had to replace the control board on the…read morerange. We use this only to bake cookies at Christmas time. It worked perfectly in December of last year this year we went to use it and the clock went out and we were not able to access the oven so we called Island Appliance. They came out the next day and the technician took five screws out three in the front two on the sides, and when he took it out the wire, it was wiggling the wires and the clock would come on and off, so he knew it was a loose wire so he secured it with a couple of zip ties and I was charged $138 for diagnosis which he did not perform and then charge me an additional $80 to for yesterday's labor and I don't feel that I should have to pay the $80 because the first technician did not secure the wise properly I spoke to management I spoke to the owner. They were both extremely rude and I reported them to whirlpool that your contractor is not making your company look good in the best interest of their customers so I may be looking for a different company Appliance instead of whirlpool if I have to deal with them to repair anything else in my house, Franco G Romano

When I purchased a Maytag washer and dryer 1/22, I was told that if I had any issues that the owner…read morepreferred to work with the manufacturers on the buyers behalf. On 10/22 I returned to the store with photos of the inside of the dryer I purchased. The paint is peeling off the drum walls and will eventually rust and ruin our clothes. I was told to return the following day and the owner would be available and would be happy to help me.When I returned I was told by the owner that I was misinformed. Beware of sales pitch. Owner does not back what sales people tell customers. All I ask for is honesty. Lots of bait and switch. My advice is to stay away.

We have purchased from Major a few times. They are friendly and easy to work with…read more Two years ago we purchased a bonded leather recliner that was a bit pricey but it was leather. The finish lasted two years and then completely peeled off. Realizing the warranty had expired, we spoke with Mr. Major who tried to obtain a new chair on our behalf. The mfg refused to do anything but Major offered us a new (different) chair at a nicely reduced price and also gave us a break on the price of delivery and haul-away. These days, when the bottom line is regarded as most important it's really nice to be treated to top notch customer service.

Great company! Sales person was extremely helpful, and the product was high quality for a…read morereasonable price. Definitely will use them again! Thanks so much!

This is not a bargain furniture store. This is a small business with high priced furniture. The…read morename of this store is very misleading and the furniture is not even unique. I saw the exact same pieces ive seen at other large chain furniture stores but for more money here.