Be grateful they aren't taking new clients until 2022. The receptionist is super rude and…read moreunprofessional my wife and I have never have never dealt with such poor customer service all because she couldn't figure out how I could pay my bill and hung up on me...what business does that! What a horribly rude and unprofessional Dermatology office no thanks!

I would like to have visited this office but my call dead ended when I asked if the office provided…read morea service that I get regularly at my current dermatologist. The nurse said the office could not give me even a ballpark figure of what the service would cost. The service I called about is the removal of sun spots on the face using cold freeze therapy. Dermatology of Santa Fe's response to my inquiry was that I should wait and see what is billed to me. I explained that I can't take the chance that something I'm used to paying $100 would be billed at $500 and asked if she could check on the cost. I suggested to her, "don't you know the price you bill services at?" Her reply was, "no, I'm sorry I can't help you." In my view this is bad customer service and it suggests unfair billing procedures are being practiced here. Beware.

I live in both Albuquerque and Santa Fe. I've been trying for over a year to get to a…read moreDermatologist. Couldn't find even one that was taking new patients. During my yearly physical last month, I found a new skin growth, raising the stakes to find a dermatologist. My new GP recommended Epiphany Dermatology. I was convinced it would be just another "we aren't taking new patients" call. But to my surprise, not only were they taking new patients, they had an opening in less than a week. The office staff was very professional. I was seen by a PA, Timothy. Instead of the typical rushed visit, he took as much time as I wanted, and explained thoroughly. I recommend Epiphany Dermatology without any hesitation.

I received an email from Epiphany Dermatology instructing me to check in online, so I filled out…read moreall the required forms. The appointment date on the website explicitly stated it was set for 11/01/26. Well, two days later, I received a phone call telling me that my son missed his appointment for 9/9/26. Apparently, about 3 weeks prior to this, we had accepted a cancellation slot so he could see the doctor sooner, but the appointment date on the intake paperwork never updated to reflect that change. When the staff member called to inform me he had missed his appointment, she said, "The doctor doesn't want to see him anymore because he has a strict no-show policy. You owe a $50 no-show fee." That policy would actually be fine if the correct appointment date had been communicated so we could show up when expected. Most clinics call or text to confirm an appointment a day or two in advance, but this place did not. It was very unprofessional and rude. No wonder there are so many 1-star reviews.

This clinic charges you for services you did not request. I requested an appointment with a…read moredermatologist. When I arrived, they had a nurse practitioner see me, who told me that she wasn't qualified to see me and that I needed to see a dermatologist, which is what I had requested. She then told me they had a dermatologist on staff and would make an appointment for me with this person. When I arrived, the doctor told me he wasn't a dermatologist, but had some knowledge in dermatology. However, he had no knowledge of the service I was requesting. So, once again, I was lied to about the service I would be provided. My suggestion would be to avoid this clinic. If they aren't able to honestly represent what they can offer, it makes me wonder about the quality of care.

This doctor is the most amazing doctor you could ever ask for! He is kind, understanding, and…read morethorough. You really can't get any better for your health care for your money. I'm very particular about doctors. I looked around quite a great deal in order to find someone who was kind, and understanding, and empathic. I am a disabled single mother of 3 boys. My life is very busy with the kids, and it's very important that I stay functional. When I original started at unity I was unable to walk around properly. My quality of life was very low. Dr. Kastendieck is one of the best doctors anyone could ever ask. He tries to help you get to the root of the problem. He believes in preventive care which is incredibly important to me. I'd rather not have to deal with a problem at all than to deal with a problem after it comes up. He has helped me with so much. He has helped me deal with my sever generalized anxiety disorder, severe issues with my fibromyalgia, . I have suffered from chronic pain my entire life. It's gotten so bad that when I originally went to Unity Medical I was unable to properly walk without a wheelchair. I would have days where I could walk, but I always needed help with doing basic things in life like showering. Without Unity Medical I would not have good quality of life. I owe them everything. My debt of gratitude is great for not just Dr. Kastendieck, but the entire staff. They have help me through a lot over the past 10 years. Unity Medical has been good not just for me, but for my entire family, because of them now I can help family instead of them helping me all of the time. That is a great feeling, and I owe that all to this place and this doctor. They are all highly recommended by me. Especially dr. Kastendieck!

It's been more than a year, and I still have a black eye. You're just lucky the legal system is…read moretoo difficult for a disabled person to manage, and lawyers are too expensive. You should be out of business. You're incompetent. No wonder you have people sign a waiver before you touch them.

There is a great staff here, helpful and knowledgeable, and ready to help you feel better in your…read moreskin!

The care and services of Dermatology Partners of Northern New Mexico is exceptional. I have a…read morethorough full body exam once a year, and thanks to the conscientious examination by Dr. Bowden, a melanoma growth on my arm was caught early and removed. Having a fair, Irish complexion I'm now paying the cost of too much time in the sun as a kid. I'm grateful to Dr. Bowden and his team for treating the actinic keratosis growths as they pop-up. Always kind and compassionate care.

I've been a patient for nearly 10 years and I do very much like Dr Legler. Honestly she's the only…read morereason this isn't a 1 star review. I'm disappointed by the practice overall. In a state where access to healthcare is already difficult for a practice to drop contracts with major insurance carriers and opt to only serve individuals who are able and willing to pay out of pocket is abhorrent. Santa Fe elitist practitioners know that there is a wealthy population in this town that will support these "concierge practices." So, they don't care what happens to their existing patients. I could stay, and pay the concierge prices but what service am I getting for the additional out of pocket? My last three visits I've noticed a significant decline in customer service at the reception area. The practice manager is downright rude. And, they will not submit claims as an out of network provider so I'd have the privilege of taking on their administrative work. So what concierge service would I receive for the additional out of pocket cost?

Dr. Grant removed a cyst on my scalp on 5/29/25 & stitches were removed, so I thought, on 6/12/25…read more I was given copies of my charges to submit to Medicare & my secondary insurance for reimbursement, as was instructed after making full payment. PLEASE be aware that Medicare will NOT approve these charges in full & consequently your secondary insurance will also not reimburse you for the total charges. It was explained to me by my insurance company that under federal law, the provider should be paying me a refund since the doctor's charges were NOT approved by Medicare after the they were submitted. I did not pursue this however, as I am fairly certain they will argue that their policy is that the patient must make full payment at the time of the service. On July 25, 2025 I was seen again with concerns over sutures left in my scalp. I was told they would eventually work themselves out. It is now a full year & 2 months after my surgery & those sutures are still a nuisance for me, and often get infected. When I complained about this recently to the receptionist by phone, she never returned with an explanation from the doctor. She asked if I wished to schedule an appointment, which knowing I would be charged for it again, I declined. I was warned by my insurance company to avoid & beware of doctors who do not accept insurance & overcharge for procedures. I will NOT be returning to Dr. Grant.

Great reviews, lovely receptionist on the phone, but THEY DO NOT TAKE HEALTH INSURANCE!!!! I'm sure…read morehe's a terrific, thorough doctor, but it may be one of the reasons they are accepting new patients! Doesn't make sense to me...so sadly I will be looking elsewhere once again...

Very nice place. Had a great facial. Also very reasonable…read more So happy I tried this Place. Jessica was terrific.

Everyone at Seamless Skin that I had the pleasure of meeting was extremely kind and knowledgeable…read more They offered helpful insights and answered all my questions. Their pricing is very reasonable and I'm thrilled with my results. Highly recommend for microneedling, injections, and BBL facial treatment.

As a dermatologist, he is fine. I would not mention any other medical problem, even if he asks, as…read moreit seems he bases his very strong opinions on knowledge gleened in medical school training from many decades ago. If you do not have a medical backgroud you might be tempted to take his antiquated word for something about which he has not bothered to update himself. I was patronized, my situation ridiculed as "not possible", and he implied that I was irrational for believing that mycotoxins can cause systemic illnesses. His opinion is grossly outdated, inaccurate, and harmful. His manner was nothing short of insulting.

I rarely write reviews as I'm rarely impressed; however, Dr. Auerbach is very impressive in my…read moreopinion. Dr. Auerbach has treated me for many years as I have unusually sensitive skin that has regular outbreaks of odd conditions including rosacea and acne through many years of my adulthood that are usually common only in teenagers. After contracting and recovering from COVID I have suffered from an extensive "COVID" rash for several years. There is little concrete information on treating my condition, yet Dr. Auerbach tirelessly worked on finding a solution for the boils and sores which originally and continually covered my face, neck and upper chest. His medical care and diligent approach has diminished my issue completely as long as I regularly use the topical medication he prescribes. He is always professional and treats me as an equal adult in spite of my regular long COVID brain fog that often makes me appear to be a complete idiot. I have been going to dermatologists off and on since my teenage years and in my opinion, this physician is one of the most professional and competent dermatologists I have seen. Also, from my experience the front desk has been friendly, competent and helpful.

Best staff around I've been a client for over a year now and I'm thrilled with all my treatments…read more Liz & Shari have been amazing. They listen to my needs and with both we have structured a great treatment plan. I have taken advantage of the "membership" program and have been very happy with it. Highly recommend

That damn lady gave me 30 units all at once in my forehead I looked like Frankenstein for two weeks…read more I had an awful scowl. and had a droopy eyelid. I thought with Botox you were supposed to start out low and then come back for touch ups. But no that damned lady wanted all my money. I did go back and the good dude doctor helped me and was very sweet he gave me a unit to help my eyebrow. I will get Botox again not ever from here.