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Southwest Insurance Center

4.4 (13 reviews)
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16 days ago

Great customer service and Mark explains everything. I highly recommend you give them a call for all your insurance needs.

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13 days ago

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16 days ago

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11 months ago

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2 years ago

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11 years ago

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12 years ago

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10 years ago

Mark and Jason are both very helpful, and provide great customer service!

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9 years ago

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Review Highlights - Southwest Insurance Center

Out of four insurance quotes we got, Mark and his team offered the lowest rates for the best coverage.

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Allstate Insurance Agent: Christine Merino - Christine Agent for 10 yrs! I'm retired underwriter she goes above/ beyond expectations.  US Army Vet says she's definitely 10 Stars!

Allstate Insurance Agent: Christine Merino

(22 reviews)

Outstanding & incredible staff! I've had Allstate for years & have bounced around between different…read morelocations, even tried other companies when rechecking rates. But no insurance office has ever made me feel as cared for as this one. I've been with Christine for a few years now & the difference is night & day. They actually listen, answer the phones, & make sure you're taken care of; not treated like just another policy number. The whole staff is knowledgeable, professional, & genuinely cares about their clients. When I had a claim, Christine & her team went above & beyond. They fought for me, walked me through the entire process, stayed on top of everything, & made sure it was handled correctly & professionally. They also gave me the best recommendations, which made a stressful situation so much easier. Christine always makes you feel heard & understood. She truly has your back & stands out from the crowd. I have my auto, home, & umbrella policies here & will continue bringing all of my business; along with plenty of referrals for friends & family.

I had a claim on my homeowners insurance & Christine and her staff honestly made the process so…read moremuch easier for me. Instead of feeling lost or stressed, they took the time to explain things clearly, stayed involved the whole time, & made sure I was being taken care of the right way. The claims department isn't always the easiest to deal with, but having an agent like Christine makes a huge difference because she actually follows through & makes sure things get done. The restoration company they recommended was excellent & I felt confident the entire time everything was being handled properly. I truly appreciate Christine & her team. You don't always realize how important it is to have a knowledgeable & dependable agent until you need them, & this experience proved how valuable they are. They are real people here, down to earth, helpful, & they care about doing things right. I'm very thankful to have such a reliable agent & office to trust with my insurance. The AGENT really does make the biggest difference & Christine absolutely shows that.

Southwest Insurance Center - insurance - Updated July 2026

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