Coming to Lenox Hill Radiology (LHR) left me with positive emotions. Franklie Beverly & maze put it…read morea song.. HAPPY FEELINGS! After spending days trying to talk my way through this MRI, I became overwhelmed with thoughts of being loaded into a cylinderical tube with its lining inches away from my face with no means to bolt for freedom. When I arrived I discovered that it's a beautiful building with parking on the premises. Walking inside of the building, it's similarity to that of a pack of sardines. It was packed!! My name was called once to pick up paperwork to fill out, my name called a second time to be given paperwork to take home. I was hoping that I wouldn't be there all day but my hopes dissipated after waiting for 45 minutes or more. A final calling of my name to enter the MRI waiting area. After sitting in the MRI waiting area momentarily, I was given instructions to change and lock up my belongings. Entering the MRI lab I see a newer machine that was very attractive and it gave a visual impression that it was not a confined space. I anticipated that my body would not need to be inserted entirely. I was right, they set me on the table, inserted my foot in a boot on the table and slide me in waist deep, gave me head phones and an emergency button. SUCCESS! This was a breeze. After the noisy sessions were over, I was released to go home. All that worrying for nothing. They provided quality and professional care. 4.5 Stars rounded up to 5. I'm a happy camper... Inspire more, Yelp more!

My mother scheduled an appointment for mammo on Saturday…read more The staff is very nice quick check in not alot of people. The technician very caring gentle goes over patients medical history explains the procedure and let you know the doctor will have the results the next business day.

Their online booking system allows you to select the preferred location and schedule your…read moreappointment yourself. Registering for the account is easy and you can even upload pictures of your insurance cards. You input the info from the prescribing dr and take it from there I was seen at the Laurelton location on Merrick Blvd. Once you're at the location the receptionists are professional and the check in process is short and respectful of your time. They use an iPad to eliminate use of paper and cut down time. I was taken to the waiting area where I used a small room to skip into a gown and wait for the mammogram and sonogram. They give you a large bag for your things and when the exam is over you can keep it. In total my appointment was about an hour with ease.

Great experience, my visit was brief and every was done in a timely fashion. I've been going there…read morefor three years no complains. Exceptional service. Grace

I had a mammo/sono eight days ago and my doctor is still waiting for the report and had to cancel…read moremy office appointment. I now have to wait a month before i can see the doctor. This whole experience is unacceptable and frustrating.

The doctor was fine, but the staff is terrible. Maria actually yelled at me and said she did not…read morecall me cell phone. Well I don't know why she would say that because the call came through on my cell phone. She made a mistake and couldn't own up to it. Also they don't take the time to find out if your insurance will pay for more then one test on the same day. I would have had to go back two days in a row and wait for over an hour for an mri and an mra. Learn this, they want to make money. and don't care how they inconvenience the patients.

I went to S&P to get an MRI with my prescription. I asked the clerk if I can get a same day…read moreappointment them he asked the front desk manager which she insisted I wait 3 or 4 days to get an appointment and approval from my insurance which I did not need. I called insurance and they spoke to the manager at 150 Sunrise Highway Lindenhurst NY. and told her that I did not needed approval from insurance. Still manager said I Needed to wait. When a person is in pain just need support and I was in lot pain and that manager make my pain worst. I ended up going to Northwell in Bayshore and did my MRI same day. To the front desk manager at S&P have more compassion or get another job. Thanks someone in a lot pain in Lindenhurst.

Horrible customer service on Brentwood Road Bayshore . A very rude representative called me…read moreyesterday 10/31/25 claiming my insurance was canceled 1 hour after I had seen another doctor with the same insurance, she was rude and disrespectful towards me when I asked her to please call the insurance company which she refused to do thus canceling my appointment which was 2 days away . I will certainly be filing a complaint with her supervisor. I will never step foot in that dump again.

I'm pleased with my surgery and surgeon Dr.White. I have an improvement in my right leg - no…read morecramps Charlie horses. The staff here is always very helpful especially Ms.Adama. Hard time with answer service.

I was really nervous when I went, but the staff and the doctor really made me feel comfortable. No…read morepain at all maybe just a sting with some cooling feeling and that was it. Staff was always pleasant. Made you feel comfortable with every visit. They even remembered my name was comforting, it's taking me longer to get apart from the parts store than it was to go in the doctors office in and out. If you need it go get it you won't regret it. really quick procedure every time.Doctor John Babalola was Very pleasant as well as the other staff

For the most part, I can say my examination experience was pleasant. My technician was formal,…read moreprofessional and made me feel comfortable. That cannot be said for the obnoxious and ghetto reception staff because they all seem to be unaware of the word "whispering". I hope this was my first and last time being referred here. After I arrived for my appointment and filled my forms, I waited in the waiting room only to hear each of the three front desk staff bicker, yell, gossip and complain about their bosses, home life, and work load louder than the television that was on. Other patients around me acted like this was normal behavior they've encountered here before. Well I wasn't expecting it and, now unfortunately I know who's who and what their auntie did last weekend (no matter how much I tried to tune them all out.)

I have never had a bad experience coming here. the staff is super helpful attentive and friendly…read more I never have to sit in the waiting area for hours before my name is called. I have recommended many of my friends and family here because I feel they have a great beside manner. The equipment is state of the art. One highlight of my time spent here is when I had an appointment for an MRI the tech offered me ear plugs and played music for me to ensure that I would be comfortable. That made me feel great.

If I were able to give less than 1 star I would. The facility was 1. Not clean 2. Freezing cold In…read morethe middle of December. My appointment was for 12pm, and I wasn't called into a Room 1 hour and 15 mins later. I asked the receptionist about how long will everything take because I had another appointment to get to; he stated the entire visit should be another 20 mins. I then waited in a makeshift exam room/ storage room for another 35 mins where it was colder than the waiting room. At this point I couldn't take it anymore, got dressed and opted to leave altogether. The exam room was cluttered freezing and dirty. I told the receptionist I would like the copay refunded as I must leave to go to my next appointment. He gave me An email address lbacchega@usaclinics.com to inquire about the refund, no response. I called in, and forwarded it to cmolina@usaclinics.com, NO RESPONSE. I called in a third time! To speak to a manager, they hung up on me. The way this company is being run is like a circus. I would never in my life go back, even if it was free.

The wait was way too long. If you are going to come here clear your whole day. The staff is very…read morenice, but I was kept in a small room in-front of garbage.

I had originally just made the review on one doctor then I received a call and what they can do…read morefor me. I said at this point all I want is my medical records after requesting twice and still have not received she advised she would put in the mail that day but no surprise I still have not received.!

I saw the response and at no point have we been told about the portal. I also called today for the…read more3rd time to remind them to submit a pre-authorization and apparently that dept did you respond to the request for weeks. So now I will have to call in again next week.