Very nice store with a huge inventory! They were nice and helpful!…read moreDefinately will return

Awesome little place with a great selection and very kind and helpful staff. I felt cared for and…read moretogether we figured out the food and pro biotic I could use to help my little pooches feel better. I learned something new regarding allergies that may be occurring. I'm excited I trusted my gut and went in to Ruff Haus! Highly recommend.

I'm a frequent customer at the crystal corner and I love this place. Joi is so helpful and patient,…read moreI wish it stayed open later too. such a cool spot with everything you could need. me and my friends visit all the time and I love to stare at the fishies when they I'm waiting on them to checkout. There is also all kinds of stuff for your pets there and when i need a restock on insence, crystals, smell good stuff or jewelry this is the place. I've never wanted to work somewhere so bad but I'm not old enough for the job. I hope to see this place grow‍

During the pandemic me and my boyfriend decided to stop in and check this place out. We had masks…read moreand were vaccinated. We were inside for a maximum of 10 minutes when two employees who were chatting loudly said "Its so annoying when people come in here just to look when there are people waiting outside." at the time only so many people were allowed inside at a time. Feeling bad we left without looking at anything else or buying anything. Once we got outside we noticed that the whole parking lot was completely empty. There wasn't even one person waiting outside. At this point we were just annoyed so we left the store. On top of the employee's being rude their items are just overpriced.

We tried to buy a vibration collar for our barking dog and we asked for help. The guys says they…read morecould be over here or here. That's it. Not keys look or let me help you find it. Horrible service. I'd give a zero stars if I could.

This is always a good place to get your questions answered and find what your pet has sent you to…read moreretrieve! The grooming department is awesome! Noel is attentive to my dog's needs & takes her time to insure my fur baby is not stressed.

Terrible, Terrible service! The Manager or Owner was passive aggressive. I gave her a compliment…read more"wow you have some really nice fish here" and her response was " I don't sell junk" who says that??!! I explained that this was our first time in the store and I ment it as a compliment. We waited 20 minutes just to get in the store (3 person max), they let in a family of three !! As least be consistent! Will never go back to that dump.

This is the best place to get your tropical fish. Their fish are healthy and they are very…read moreknowledgeable.

IFA staff are some of the kindest people you will meet. They really want to help their customers…read more It is very nice, that if they don't have what I need, they recommend their competition that may have it. That is what makes me keep coming back! Great job guys!

Drove down to Durango, with my dad, from Denver, to ride the train. Made a reservation the week…read morebefore and it was super easy to book my pup. We dropped Smaxwell off at 7:30 with a very friendly young lady who explained everything to us and told us about posting pics on Facebook. We were a tad late picking him up because the train was running behind but they said it wasn't a problem and we got him just in the nick of time. They even allow dogs to spend the night, if the train is late, free of charge!! Since I don't speak dog I can't 100% say how Smax enjoyed himself but he seemed tuckered our and happy to see me at the end of a long day of playing! I highly recommend this place for pups because they are very affordable, friendly staff, and located right down the street from the train!

We were on vacation and had been to the Great Sand Dunes and our pup greatly needed a bath. Service…read morewas great. Thorough explanation of process, very reasonably priced, facility was clean and got there early so no wait. Definitely recommend.

I walked in here with my pup. I saw that they have a variety of toys, foods, treats etc all the…read moregoods. It's a feel like a huge location with all the options. When I walked in I was immediately greeted and asked if I needed help. Now the bad.. I wanted to do a SELF SERVICE DOG WASH. And was told it's by appointment, it was about 12p and the next available was 4pm. I was stunned as to there being by appointment when I am going to be the one washing my own dog. Not them. So I asked "why by appointment since is a self wash" I got a response with how busy they are and that people make appointments (in essence) which doesn't necessarily answer my question. I was looking for "oh we have a limited number of baths available" or "we need someone to supervise while the bath is going" etc. anyway. Instead I said "ok understood, thank you" I got no response. Then I said "have a great day!" And nothing. It may not rub some people the wrong way but it did me and reduced my stars on this place. For food I would say this location def has variety and the possibility of special diets etc. but the self bath I would say call ahead. Don't walk in.

Super helpful staff, great dog food selection and accessories. A little pricey but mostly as…read moreexpected, especially for a small town specialty pet store.

David at the Pet Haus Groom Room was very professional. I got an appointment right away. I really…read morelike how things are setup inside, with big spaces for the dogs to wait. My 13-year old came back clean, nails trimmed and most importantly, all of his shedding was taken care of. Thanks guys!

Very nice and friendly. Lots of toys and food to choose from, my dog always enjoys a trip thereread more

Dre was so helpful showing me around the store, finding products for my fur babies and then to top…read moreit all off , she carried items to car and then gave my dogs biscuits, which they gobbled up enthusiastically :) The staff here has always been friendly and helpful. Dre was just another example of them going above and beyond great customer service.

A great pet store. They are so nice and helpful. They…read morecarry most everything you could possibly need from custom tags to cat towers. They even recommended a great lady who grooms cats. My cat needs those sharp nails trimmed regularly! Also, their parking lot is easy to park.

Welcoming owner. Had just what we needed. Good prices too. This is the kind of small business worth…read moresupporting. Will return.

Very comfortable love the two cats that are there. Great place to buy good food very knowledgeable…read moregreat place to shop very comforting