The wait was a while but Luis is awesome and rly good at his job. Thanks king u need a raise.read more

I visited around a year ago and the sales associate at the back mall entrance (Jayden Murphy)…read moregreeted me very nicely with a smile and assisted me with what i needed and offered to help along the whole way! i visited the store again recently and there was a rude ghetto young man back there with curly hair and glasses. i politely asked to speak to jayden again. they told me he quit due to poor management and finding a different job. I asked for the next best person and they gave me some a rude and absolue abhorrent associate named Joe. He reeked of nicotine and cheap booze!! after i declined the credit card he offered me he treated me like i was second hand garbage. i asked to complete the sale with a manager who was just as crude! jimmy and david are some of the most unprofessional excuses for managers possible. they kept trying to force and upsell me and when i declined it all they just became rude salty and passive aggressive! and i totally see why poor jayden left. if best buy higher ups see this: track jayden down and ask him to come back and find new management ASAP!

Every time I come to this store, I am asked if I need help, and I've always gotten the information…read moreI've needed. The repair services have also been great; have used the Geek Squad both informally and formally and have been consistently pleased with the outcome.

Great customer service in-store…read more But...... Ordering online is a different story Be careful with ordering online, and inspect your purchase promptly and thoroughly to assure that all items are in the package that are supposed to be included Three times now I have ordered product that has been tampered with; broken into; changed out; or missing pieces due to the package being resealed These problems got to be where I finally just closed my account, vowing never to purchase from them again When I closed my account and explained why, never once did the customer customer service representative online try to save the account Now I know why Best Buy is in trouble

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

I've used Gianni for a pretty intricate repairs on some very specialized Aviation calibration…read moreequipment. This gentleman absolutely hit it out of the park. He saved the day and i cannot express how forever grateful i am for his assistance with these projects. Amazingly kind and knowledgeable person who always goes the extra mile. Sincerely, Joshua Redfern

I can't recommend this shop enough for personal computer needs, and Jared at the East Granby…read morelocation in particular is fantastic. Extremely quick turnaround on a desktop gaming PC repair job (took less than a day total after dropping the PC off to diagnose and completely resolve my issues with what ended up being a faulty CPU, thanks Intel). If you're in the area and need any kind of repairs, these folks should be your first call.

I am a small business, and I received a quote from PC Development for a new computer, that I…read moreneeded, (which I accepted) I called today to put a deposit on the computer, when I called Donovon and Stan (the owner) said that they would honor their estimate and when not build my new computer. If I were a small business, I would stay away from PC Development.

Went in there hoping i wasnt gonna be spending alot of cash on a screen repair and not only was it…read morea relief that i dont need to repair the screen, he even cleaned up and replaced the glue on the back on my phone, and it didnt cost much, and the owner was very fun to talk to in the process and gave me an amazing recommendation for pc repairs as well

There are not enough Great things that I can say about Geek Bro Repair. They were recommended by a…read moreco-worker and I'm so happy I went with Larry (the owner). I have a Galaxy S22 Ultra that I destroyed the screen falling in my driveway on ice (bruised ego). I had called around other places first, and the quotes were matter-of-fact and no detail. I didn't feel confident with them. I called Larry and he explained everything. Why my screen repair was more expensive (curved edges), and that I was going to get a genuine OEM part from Samsung. I paid the deposit, and a little extra for overnight shipping. Went in the next day, and within 40 minutes, my phone was back looking and acting brand new. It was so much better than spending $1500 on a new phone. I already have recommended Geek Bro Repair to friends and family. Larry is knowledgeable, and doesn't try to upsell you on any extras. It was refreshing to have ALL my questions answered.

From Leo B in Bloomfield Just had my first service…read moreappointment with Marc's and was blown away how friendly, professional and efficient they all were. Starting with my call to Erica in the service department about my refrigerator. Erica was very understanding of my situation and very professional. Then the 2 technicians, Zach and Linton, who came on time then went to work on solving my issue. They explained everything they were doing as they proceeded to solve my issue. They charged a reasonable fee for their service. I was totally satisfied and impressed. They all represent old fashion local customer service and professionalism that is very uncommon today. If they had more stars possible than 5 I would give them 10 stars. Thanks to everyone at Marc's for making my day.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

First, let me fully disclose, I am a bit of a dinosaur when it comes to computer skills. I was…read morehaving such difficulty navigating certain tasks on my computer, so I purchased a service contract with Geek Squad thinking that they would resolve these issues I was having. After a few visits to Geek Squad, I realized these kids are for the most part, impatient and unwilling to walk in this dinosaur's path and help me. I then sought out another local technician who paid me a house visit. Although this was convenient, he, the so-called expert, left me more confused! That is when I contacted Robert of Global Computer Consultants. I am not one to take the time to leave reviews, but I feel compelled to do so after working with Robert. He was fabulous. Patient, understanding, with an ability to explain tasks in lay terms. Rather than feeling embarrassed by my lack of computer skills, he empowered me with a new sense of hope in overcoming my incompetence on the computer. He even printed out clear, concise instructions for my future reference. Thank you again, Robert! Jonathan H.

Robert Carmen is the best of the best! He has extensive experience in computer repair and knowledge…read moreabout the present tense of the computer world. He is an honest guy who prices totally fair, and who understands and cares about customer needs. His business is built on customer service. Forget about the "Geek Squad!!!" This is the computer consultant to call, for advice, service, or buy/sale inquiry.

I had a Legacy DVD from my sister's funeral that I treasured. I often played it on my computer DVD…read moredrive. One day I couldn't open the DVD, so I called Jim at Network & IT Solutions. He suggested that I bring the DVD down, and he would test it. It took nearly a month for him to tell me that he could open the DVD and that I should replace my DVD drive so that it would autoplay. I dropped off my computer for the repair, and it took a week and half to finally get it back. After the repairs, we discovered that the DVD did not play at all. The new drive didn't perform any better than my old drive. Jim replaced a perfectly good DVD drive and with one I didn't need. The Legacy DVD was corrupt, not the drive. It was disappointing that he didn't test our drive before replacing it. He charged me $96.00 for the repair. When I called him to let him know that the DVD still wouldn't open, he got very nasty. He told me to bring the computer back and he would reinstall my old drive. What is that going to solve?!?! I spent nearly $100 for nothing!!! He should have tested my drive before replacing it. He promised me that the new DVD drive would autoplay my DVD once he replaced it. I'm disappointed with his shoddy computer service, but I'm abhorred with his lack of customer service. It would have made all the difference in the world if he had been polite, concerned about my issue, and willing to do something to make this right. I will not bring my computer to his store again.

Jim was great to work with. My computer was extremely slow and USB ports were not working. It's…read morenow better than brand new after just 3 days in for repair. He made sure that he explained everything that he did. I would 100% go back with any computer repairs I need. The price was very reasonable too and he saved me from having to buy a new computer!!

I have contracted this IT business for over 20 years. I ask advice, purchase equipment, have…read moreservers built and configured, workstations built and configured. If I have network issues, database issues or application issues, this is the go to business. Not only can I trust Frank to do a great job, but I also know he isn't trying to rip me off. I have been able to go on vacation and know that my network and my people will be fine with Frank taking care of them. Running a bank network requires a great deal of security and disgression. I never have to worry about any non public information being disclosed. Don't get taken by some of those big IT companies trying to sell you on the most expensive solution. His office number is 860-658-7747.

From the owner: Quality products, service and support at fair prices.read more

We had great service from Grand Central Vacuum today. We really appreciate the personal care and…read morespeedy repair. We highly recommend this company.

From the owner: Grand Central Vac Inc has been serving your vacuum system needs for over 50 years in West…read moreSpringfield, MA. We are your authorized distributor of Vacuflo, VacuMaid, and MaxAir systems. In addition, we provide parts and service for all brands of central vacuum systems. Call us today for more information!