Disappointing Experience…read more I'm writing this review with mixed feelings. My mother was previously a patient of Dr. Kevin Welch, and I know him to be a very kind and competent doctor--our kids even attended the same elementary school. However, my recent experience with his scheduling staff was extremely disappointing. After booking an appointment weeks in advance, I was contacted to reschedule and was offered a time with the Physician's Assistant instead of Dr. Welch, which was not my preference. When I mentioned that I had been trying to contact the office--explaining that their email was not working and that I was disconnected when I initially tried to call--the scheduler became incredibly rude for no apparent reason. Throughout the entire conversation, she would not stop talking over me, blabbering incessantly and preventing me from getting a word in edgewise. She subjected me to a long-winded tongue-lashing and even accused me of being short with her, which was ironic given her own erratic and unprofessional behavior. When I explained that I would be mentioning this experience to Dr. Welch, she became even more indifferent, telling me to "go ahead" in a dismissive and antagonistic manner, as if my feedback would not make any difference. It felt as though she was an embedded employee who believed she was above accountability, which made the situation even more uncomfortable and frustrating. While I still plan to keep my appointment and expect a positive experience with Dr. Welch himself, I sincerely hope he addresses the issues with his scheduling staff. Specifically, the rude and unprofessional woman handling the scheduling needs to be either retrained or replaced. Her behavior is a disservice to Dr. Welch's reputation and could easily deter potential patients.

Dr. Welch is probably the only person that I would trust in terms of cosmetic and medical…read moredermatology in Pensacola. I feel incredibly lucky that I've been cared for by his capable hands. He is an artist when it comes to cosmetics dermatology as well. My results have always been natural yet improved. I knew that I could trust Dr. Welch the moment when he recommended something that would make him less profit. He's not just going to go along with a procedure for more income and his work shows! He's super down to earth and treated me like I was one of his children and all of his recommendations have not fail me. Before getting treatments from him, my skin was awful! Now, my skin has been truly transformed and it's only just the beginning! His staff members: Ms. Robin, Ms. Pam and Lizzie have always been super sweet and kind to me as well even though half of the time, I looked super crazy after treatments and Dr. Welch and his team have never made me feel less than beautiful because of that either. Do not be apprehensive and make the appointment. You won't regret it.

I had a frustrating experience with cost transparency at this office. My son had already been seen…read morefor an initial visit where the treatment plan was discussed and it was decided he would have his molluscum treated with cantharidin. The medication was ordered and I paid to have it shipped to the office, and then the office called me back to schedule the appointment for the procedure. When we arrived for the appointment, I asked if the visit would be covered by our copay or applied to our deductible and what the approximate cost would be. I was told they couldn't give any estimate because they "wouldn't know the codes" until after the visit. Honestly that didn't make much sense to me since the treatment had already been decided, the medication had already been ordered, and the appointment was scheduled specifically for that purpose. I understand billing can vary, but it seems reasonable to at least give patients a rough price range before agreeing to a procedure. I just didn't want to be surprised by a large bill. I was able to get the cost after asking the PA about it, which he had to go up to the front desk to let them know the procedure and find out what I will owe. This is something that you should be able to tell your patients upfront, before entering the treatment room. The interaction at the front desk was also uncomfortable. When I asked about the cost, the tone felt dismissive and passive aggressive and I was made to feel like my question was unreasonable. The lack of upfront transparency and the way this was handled at the front desk was off putting. Because of that, I don't think I would return to this office

This place is what's wrong with the healthcare industry. Its a complete money grab.I called to see…read moreif treated a certain condition that I had and I was completely lied too. The receptionist had to ask someone if they treated this condition and they told the receptionist yes, I waited on the phone for several minutes for them to ask.I had already called several other dermatologist and even went to one that my family doctor referred me too and they did not treat the condition. So thats why I told the receptionist at Pensacola derm that I was having a hard time finding someone to treat my mild condition. Well once they get me in I see the doctor and he states that he does not do the procedure because he does not get good results, of course this is already after they get my money. So money and time wasted over what a simple yes or no over the phone would have done. The other dermatologist office were able to tell me no, but nope that an easy $250 for less than a 5 min waste of time conversation. Please do not support this establishment and band togeather to change this money grab mindset of healthcare.

Absolutely love Jenn! Just moved to the area and after years of having the same people it was…read morequite daunting to find someone new for literally everything in my life. Jenn made me totally comfortable getting waxed, pretty much painless. Can't wait to go get a facial and see what other boxes she can check off of my to do list for me.

Jennifer is very kind and has a plethora of skin care knowledge!! My skin was well taken care of…read moreand she has a great collection of skin care products to help maintain clear skin. I did the orange peel and my skin did in fact peel and felt rejuvenated. A month later, it's time for my second facial, I'll update again soon to see if my stubborn scars go away. Overall, they seem to be and my skin feels really healthy. She also sugar waxed my eyebrows and they turned out really pretty! The studio is cute, very open inside so it doesn't feel like a spa or that zen, but it's comfortable!

Dr. Jones has been our Dermatologist for over 20 years. She has seen my parents, my husband and…read moremyself, our children and now our grandchildren. I appreciate her thoroughness and the conversations we have had about skin care. She has treated two of my children for acne and was able to resolve it. Gratitude to Dr Jones

Very knowledgeable and thorough from the diagnosis to care and follow up. Dr. Jones even went as…read morefar as to use her experience to get me the least expensive but most effective prescription medications at the pharmacy. I highly recommend Dr. Jones, I'm glad I found her for my care!

Michelle's unique tissue allograft application rewinds the clock! Excellent care throughout the…read moreprocedure and afterwards. Excellent results and longer lasting than Botox. Thank you, Michelle!

As you can see....the technique? The filler? The care afterward?…read moreI am permanently scarred. She hit a blood vessel and I was told to apply moist heat. In reading up on the filler I was supposed to avoid heat all together. 1200.00 of heartache.

Siddhi is amazing! I can't wait to book more skincare appointments with her! Pensacola is lucky…read morethat she has an office here! She was incredibly advanced in modern skincare, and I found that so refreshing. She was friendly, warm and a definite Artist in Aesthetics. Definitely shows proof of that in her services! Just...THE. BEST! Thank you, Siddhi!!!

Siddhi did an excellent job and her work space is very clean. She was also sweet and thoughtful,…read morehighly recommend.

I was skeptical, but, This Works!! Minimal pain. Good price…read more Quick treatments too! Located in central Pensacola Florida

From the owner: VANISH Laser Services helps you get back to a healthy authentic you!…read more We remove tattoos or lighten for cover- up at an affordable price. We can clear up nail fungus, and remove sun spots and scars from acne. No scaring or blistering procedure. Text for a free consultation!