They're letting this place go, and it seems like the staff don't care or have been instructed by the owner not to care. It's a shame because with even a little bit more money, genuine care, and a watchful eye, this place could be great. Instead it feels like they're sucking the money out of you and laughing at your foolishness. -- Most everything needs to be replaced. The locks on the lockers are finicky and falling apart. The wristbands have faded and are peeling, and they're made of this yellowing plastic -- nasty. Some of the wooden recliners are broken. The furniture is ripped and used. The recliners in the sleeping room are often wet because they let wet people from the pool lie on their pleather recliners. One can only imagine how much mold is inside these chairs. In the nude area, pools weren't keeping temperature like they used to, either -- the "hot" pool, usually at 102° - 104°, kept reading at 100°. The kids pool, normally at 99, regularly fluctuated between 100 and 105°. Couldn't get that deep warm soak. -- Processes make zero sense. They have a new self checkout machine, but it gives you a receipt and you still have to get back in line. Plus, 1 of those machines is already broken. At the Skygarden restaurant on the 3rd floor, they have two new Android tablets as checkout machines -- one is already broken. The other one lets you order food, but not drinks. I tried to order a drink at the counter but was ignored. -- Not Interested in your feedback. When we checked out, they didn't ask if we enjoyed our experience or got everything we wanted. On a few occasions I've seen them handle angry customers, and Spa Castle staff always ESCALATES the situation by being rude and awful. -- Dirty. There was trash, hair, and debris in the dry sauna; the mats in the bathrooms are ripped; the soap dispensers are wrapped in these really old looking gross towels; there's hair on the ground (I try not to look too close); stained furniture; wet furniture; broken furniture. -- They give you one tiny hand towel to dry your body and that's it. They don't hand out more towels any more like they used to. Attendant was nonexistent. -- The women's locker room has an "EXIT" door toward the back that is ajar and not insulated, making the back part of the locker room frigid. Not fun when you are nude. -- Food is so so. I got the bibimbap with beef -- they put the tiniest, most crumbly portion of beef inside. The bowl wasn't hot enough to toast the rice on the bottom. -- Overcrowded, loud teenagers, kids, people using their phone. One guy was walking around and having a call on speaker. Another child was using their tablet at full volume, and so was another adult. WTF? They should have some adult only hours so you can relax, floors with no phones, and a volume limit. -- No plus sizes. They have some large sizes but My plus size friends struggle to use their default uniform, esp the pants, which create chafing. Save your money. Spa at home. read more

We just left and swore we'd never go back. Staff was super unfriendly. Especially the lady that "greets you" at the woman's locker room. She would not crack a smile for anything! Super rude and snappy attitude. The environment itself was so loud. Complete opposite of what you imagine when you think Spa... so disappointing. The spa itself was filthy. And half of the things were Out of Order, including the frozen drink blender, machines, Pools etc... the rugs looked moldy on the bottom and mind you we were barefoot so it was extra gross. We paid full price and nothing was included besides shorts/shirt and a rag, not a towel, literally a tiny little rag. Everything was extra, to rent a towel, slippers, robe etc. I'd rather pay a little extra and have a real Spa experience. Truly disappointing. read more

Such a disappointing experience and far from relaxing from the moment we stepped foot into this facility. I read some reviews about the staff being unprofessional so I guess I should have already expected the service I received. When we arrived we waited in line as there was only one person at the front desk (handling what seemed to be a lot of tasks). The front desk lady charged me for my entry and never asked if I had a massage or service booking she just assumed I was only there for the pools. My sister checked in next and she had a gift certificate promotion. The lady immediately said she needed to book this in advance. My sister specified that she did and had a reservation. The lady asked for the credit card that this gift was purchased with. By luck, my sister had her spouse's credit card and was able to show it. The lady then returns to ask for his ID. When making this reservation my sister was NEVER told to bring these pieces of documentation! Also why would she? Someone gave her a gift. Would you send your card info and ID card to someone you send a spa gift to? The process just does not make sense. The manager happened to walk into the spa at that very exact time (1pm!) and made note of the situation. All she said was she would tell the masseuses that we were running late. When I asked to speak to her again, she was a no show. The front desk lady was keeping in contact with the manager via text about the situation! They advised that we at least get a picture of the ID. While waiting in the lobby, I observed so many unfortunate things! The front desk lady would say different things to everyone. There was no consistency! People were lost! I saw people coming out of the locker room half naked not knowing where to go! One lady that had checked in before me was sent to the first floor and then came back down asking about her massage and the front desk lady was so rude to her! (She was supposed to be sent to the locker room first and THEN to where she would get the treatment!) People weren't given instructions what to do, it was just so so so messy in there! My sister and I were very discouraged and almost glad we got to see this happening because this is not a place I would like to spend my money on. Plus with covid happening who knows what else they are skipping steps on?! We were not allowed to go in without showing the Identification card of the person that purchased the gift. After waiting for nearly 45 minutes, we decided to ask for a refund. We were told we would receive an email immediately after about this refund and have not done so yet. I'm hoping the refund process is not another issue! The unprofessionalism and rudeness of this facility is truly sad. They really need to reevaluate their personnel and a lot of other things! read more

So it's a Korean spa and everyone was naked in the locker room and wet area. A Hispanic guy cooling off at the locker room while watching his 3 teenage children dressing up. A man in his more or less 30s and who's not even white, stood in front of him and apparently stared at the former's private part, intentionally. The hispanic guy reacted because he felt harassed in front of his children. Instead of getting an apology, he was bullied and was told by the latter that he's gonna call "immigration" and repeatedly told "why can't you go back to your country?". The Hispanic guy pleaded to the staff to get him out of the facility. Security came but didn't do anything at all.NADA.NIL. It's funny how it happen in a Korean spa where every staff are either Asian or Hispanic. I felt bad for the Hispanic guy specially to his children who experienced this kind of harassment , and an act of racial discrimination. This is definitely an emotionally traumatic to his children. I'm calling on to the management to make an apology to the family for this incident and to train staff and security personnel on how to deal with situation like this. read more

Came here as soon as they opened, and very few people were there. It was a different experience, walking around nude in the gender specific locker rooms and skinny dipping in the pools in there. At first I was really nervous about the idea, but soon relaxed and got used to it; it wasn't as scary as I thought it would be, even when people started filling in around noon. The saunas were cool, made me sweat a ton. It was as if I did a major work out by the time I was finished. The pools opened a bit later than the saunas, but were nice when the place was empty. My favorite is the hot tub, and fits only few people. So I would recommend going at a less busier time. Try to avoid peak times, too many kids make the place get annoying. read more

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Pools and all was good but the manager is a total b**** she has no idea what and how to do her job. Better off going to a different spa.

I came here on a Thursday in November from 12pm-6pm and luckily there was no overcrowding. It was my sisters birthday so we came here with my mom and it was the perfect gift of relaxation for her! As soon as you walk in, it feels as if you're not in NYC anymore and inside a resort. The front desk was friendly in answering all of our questions and there was no line to enter. You get a watch bracelet to use when purchasing extras and you have to show ID to receive a 21+ plus wristband. After the front desk you enter the locker rooms. If you are not comfortable with seeing nudity or being nude I suggest you don't come to spa castle. The locker rooms are filled with women changing and coming in and out of the nude pools. Also, the showers are like open locker room showers where you must be nude at all times. Okay, enough about nudity LOL. There's two separate lockers, one for your shoes and one for your clothes, both accessed through your watch bracelet. You get the mandatory uniform inside the locker room so after you change you can go upstairs. There are two floors of different saunas and pools, including the rooftop jacuzzis/pools. Their inside pool was nice as they had the bar inside of it, however I did not like how they allowed children to be inside that pool. If they are serving alcohol, children should not be around. The saunas have different temps, the highest we went to was about 170F which was unbearable after 10 minutes. The ice sauna was our favorite. We paid for chair massages $25 for 10 minutes. They have other full messages available at higher prices. For lunch they have different options available from fast food (i.e. Burgers, fries) to healthy foods (i.e. Salmon, fruits, soups, salad). They also have coffee, tea, smoothies, bubble tea and some pastries. I had their Spicy Ramen ($10) which was delicious but very spicy! I couldn't eat anymore after a couple of bites as my mouth got very tingly. My sister ate from the salad bar which also had hot foods $12.99/lb. My mom had a season special pumpkin soup in a bread bowl ($8.99) which was very small on portion. Overall, we enjoyed our experience and would definitely return. It is the escape anybody who is stressed and over worked needs. We paid about $400 including the entrance fee. We plan on returning soon. Tip: Avoid late afternoons/evenings if you can. After 5pm we started to see children come in and it definitely got busier. read more

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They fell off. a total dump, They charge the same price but offer less then half the service. The freeze room no ice, the hot tubs all with no heat, the sleep room, now a storage closet, the work out room gone. The buffet, gone. The valet, gone.. I park my electric car against the wall in the garage, and plugged in to the wall outlet the manager on duty threatened to tow my car. Horrible I will never return 5 hours and close to $500 just a waste of time instead of leaving relaxed I left extremely frustrated.... read more

If I could give this place zero stars I would. Where do I even begin... From start to even after, our first experience was horrible. Walking affixing fron the parking garage we get a very strong smell of chlorine. Reception was cold and uninviting. The upstairs communal room dirty. They make us take off our shoes downstairs and while their employees walk around in street shoes. Salad bar food was either half rotten or not ripe at all. $12 for 2 pieces of soggy watermelon, a few strawberries that were half white, and a slice of papaya. My 2 year old picked up the watermelon and immediately through it back on the plate. The bathing pool area was murky and unclean inside and at 97 degrees. We resorted to going outside where at least there the water was clear but the smell of chlorine was ridiculous. I don't think they know how pool shock and chlorine work. We went to go wash off and in the men's area where all the bottles were covered in mildew and black mold. Water temp in the whole building seems to be off. Nude pools looked green. I was not going to write a review at all until this morning when my 2 year old was crying nonstop. Come to find out the we're red rashes all over her body... Never again. I remember when Sojo let you bring children in and that was a great experience there. Clean, welcoming, and best of all, my at the time 1 year old didn't come out looking like a diseased baby. STAY AWAY FROM THIS PLACE. read more

Spa Castle during the winter is pretty awesome. I was hesitant at first since weekends are busier and NYC experienced a huge snow storm the week before. But, my boyfriend took my on my birthday, and it was wonderful. There is complimentary valet parking and after you drop your car off you walk around to the front of the building. They will bring your car to the front door at the end, just provide a tip. There is some parking on the street but since it's a residential neighborhood and there's a lot of snow, chances are slim. First you pay and will need to show an ID in order to get a 21+ wrist band. You are given a watch to wear with a number which will correspond to your locker. Once you're inside the locker room they instruct you to take off your shoes immediately and put them in the smaller locker. Then, you proceed to the desk and ask for a uniform and change. FYI there is a lot of nudity. The entrance to the nude saunas are from the girls bathroom. A few girls just stop and stare. I wore my bathing suit under the uniform and went upstairs to the eating area. There's quite a few different saunas but we wanted to experience the pool first then dry off. The pool is heated so its okay in the winter time, just going to grab your towel and walking barefoot outside is bad. There is a sauna in the middle of both pools to warm up. There's lots of jets and you just have to press a button for them to work. The saunas were decent, if one was full you can just go to the next. There's also a quiet room to just nap. On the top floor there is a pool bar and an small indoor pool with jets. Food and drinks are pretty pricy. You just swipe your wrist band and pay for everything when you leave. Even though there is a water dispenser in the food court they only have small shot glasses to use so it's only one sip of water. I wish they changed it to cups so we didn't have to keep going back for refills. Overall, it was a pretty fun place. Make sure to check out for their deals on Groupon! read more

review: Dec. 8, 2018 Well where should I start! Let me start by saying Spa Castle is the worst! I will never consider or recommend you guys for anything. I booked a day of relaxation for my wife and her best friend on her birthday. It was supposed to be a surprise. So I picked out a package for 2 with the rep on the phone. I exchanged my credit info on the phone thinking I am paying for my package deal. She assured me that everything is set up. "When your wife comes tell her to say your name at the front desk." I asked again do she need any ID. She said, "All she has to do is mention your name." Fast forward to the day of reservation. My wife is turned away because she doesn't have my credit card??? And to top it off we live miles away. So thank you Spa Castle for destroying my wife's birthday. read more

I went on the weekend with a group of friends. It was okay in the morning, before it got busy, but by the afternoon the pool was full, too warm, and with floating trash. Half of the features are broken or missing, including half the pool jets, the cold sauna, and the massage chairs. The facility in general is not well maintained -- tarps in the locker room, dingy wet upholstery, missing pool tiles. & one group of kids was running around and licking the salt sauna. This could use a lot of improvement. read more

I been to this place a few years ago. But this yesterday , was my last time. The entrance was $52 on a Wednesday and only the pools are open. Sauna, steam room are closed. The do not provide uniforms anymore. They sell the towels for $13. And they used to have water fountain, not anymore. Everything is expensive and not worth paying $52 only for the facility. Water$2.50, beer $10 and drinks $18. Used to like this place but not anymore. read more

Clean, lots of amenities and fairly decent prices. The spa wasn't overly crowded, which was nice.

Let's start with bad customer service is like they non existence. food over price and limited. You need to paid for towel and shampoo and soap. FYI Bring everything you going to need all is a charge. So I'm walking around in my bathing suit or you can walk around in your regular clothes. At least I can wear my slipper before that was a big no no but yet last time. going to go into the pool and saunas and steam Room and never come back to this beautiful place again read more

It seems as if the glory days of this Spa Castle is long gone. I've had a very different experience this last time I went than when I went for the first time about 8 years ago. It's definitely not because I've tried other spas. I've always kept Spa Castle at the top and the last time I've visited was 2 years ago and it was still a bit decent. The pleasant spa smell is completely gone. All I smell is chlorine. The furniture is worn out and discolored. It was ran over with children. Trust me I LOVE children, but it isn't relaxing when they're trying to have a swim race in the pool when it's clearly a spa. The pleasantness of the employees at this establishment was nowhere to be found as I waited an uncomfortable 10 mins (yes 10 mins after I politely said "Excuse me") and was ignored at the locker counter by a worker clearly doing number work for the business. All I wanted to do was spend my money on your establishment to buy slippers, since we must be barefoot(it's not a problem to me, if it was completely sanitary) Which brings me to my next point. The rugs are disgusting and could hardly be called a rug anymore as the fibers are almost gone and are wet all the time. This mixed with no temporary slippers to enter the bathroom (yuck) give me all types of scary outcome for bacteria possibly hanging on to your feet. Spa Castle seriously needs to revamp a bit and replace these things as I don't think I'll visit for a while until I hear they have renovated. I brought a first timer in attempts for her having a good time and I feel so embarrassed. Also, the price will be going up on February 1st. Not worth it to me. I should've taken pictures but I didn't because I was trying to hide my phone away in attempt to have a relaxing day. Too bad for me. It really hurts me to write a less than stellar review but this needs to be addressed Edits to add - One last thing I forgot to mention the "Valet" parking is not really Valet. It's just basically a free parking garage. It was raining and I had no umbrella so I had to run with me and my guest to the main entrance. I came back for my car at the "free parking garage" after ending my day running around the corner to this garage. The attendant said a comment in making sure that he gets tipped. It felt like a rip off. read more

I came for a girls day and had a great time. There were some wonderful aspects and some that missed the mark. I hope you're comfortable with nudity, if not, this is not the place for you. Finding parking was difficult, so give yourself time to get a spot and walk towards the building. As soon as you get in, you receive a uniform (pink or blue) to wear in the shared areas. You get a watch that is linked to your credit card, so no need to bring your wallet or phone with you. There are plenty of sauna options and locations to get a variety of massages. Food is pricey, but there are places to eat if you plan to spend the day and get hungry. I wish there weren't soooo many kids running around. It's already crowded, so it can get annoying when kids are splashing in the jacuzzis next to you. I would return in the future, but with slightly lower expectations. read more

I frequent Spa Castle pretty regularly, usually with friends. It's a nice little retreat from the stress of everyday life. Nevertheless, a person's experience at Spa Castle can really vary depending on the time of day/day of the week. Weekends/holidays in the summer tend to be very hectic with a large amount of people, including children who are may be running around and splashing in the pool area. In my experience, early hours on weekdays and off-seasons, tend to be the most relaxing times. Everything is clean and the atmosphere feels much more like a spa, and less like a public pool. Also, FYI the food / extra services are pricey, and it is easy to rack up a bill due to their "swiping your watch" payment system. read more

Spa Castle - Massage Near Me - College Point, New York

This place is too Commercial, it is old and dirty, very noisy, does not feel safe at all! Distasteful! Ty

Danderous place. Staff does not care about potentially lost friends. Girfriend fell asleep in bathtub and could have drowned. read more

Spa Castle - Massage Near Me - College Point, New York

Spa Castle is well known in Queens. It is a very large, multi floor Korean spa. Whatever you can think of is offered here. Massages, saunas, pools, facials, reflexology, restaurant. They offer day passes too ($40 weekdays or $50 weekends). However, they always have offers for this place on Groupon for $25 weekdays or $35 weekends. Beware of naked guys with their junk hanging out in the locker rooms here though. read more

Spa Castle - Massage Near Me - College Point, New York

Groupon SCAM! I took some time after my experience at Spa Castle last week to really think if it was worth it to write this review and decided it was. Overall the experience was mediocre, but the initial impression of this place was so terrible that I just had to write this review. If you purchase on Groupon wait 24 hours before using it otherwise you will have to pay twice. In my experience I purchased the groupon the night before and even when I read the rules of the groupon it said nothing about having to wait 24 hours before using. So when I showed up there I was told that my groupon was invalid for another 12 hours so I would have to pay full price of 42$ each. Since I had already driven 45 minutes to attend I had no choice but to pay for me and my family to get in. The woman at the front desk told me that 1 out of 5 people have this same issue. She told me that to be aware of this issue I should have looked at the front door, but how would I know this if I have never attended? I cannot understand how a business can attract loyal customers with this policy. Fortunately Groupon refunded me for my original purchase but its safe to say I will not be back after this experience and I have reported them to the BBB. read more

Paradise on earth in my opinion lol. Yes it's kind of pricey, ($22 for a cocktail, expensive food) however, the most beautiful hidden getaway. The ultimate place to relax in a tropical environment without going on vacation. So many pools and hot tubs & even a swim up bar! A variety of lovely saunas. Delicious food and drinks. A top tier experience. read more

I am so saddened that I have to write this negative review. I have been going to Spa Castle for years and always bragged that it was the ultimate staycation. But unfortunately after my last visit I will not be returning. First, the Administration did not allow me to use my groupon although it was a weekday and the date was not listed on the blackout days. I tried to call customer service to ensure that I would be able to use my groupon but no one ever answers. I was told I had to pay the weekend admission although it was a Monday. Secondly, the furniture is extremely outdated. The entire facility needs to be renovated. Lastly, I saw a roach by one of the jacuzzis. Needless to say I will not be returning. read more

Spa Castle - Spa castle is in dire need of renovation! They should be ashamed charging people 50+ for this. - Massage Near Me - College Point, New York

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When you first get in, your first thought is the place is nice but why are there always lines? There's almost always a line to get in no matter what time it is. There's just not enough workers for entrance. Also, only at the door does it tell you that you can't use a Groupon deal within 24 hours of purchase. I think that's stupid because that's the whole point of Groupon. You buy it before going. Without the groupon deal, it is $60 per person for admission which is pretty steep. Once you get in, they give you an uniform to put on. The locker system was the one positive in that you just scan using your key and they have separate lockers for your shoes and for your clothes. In the locker room, there's not many benches to change. You have to throw your clothes either in the locker or on the floor. It doesn't help that the floor is not constantly cleaned. There are always wet spots everywhere and it makes it kind of dangerous that we're all barefoot. I almost slipped twice. The common unisex space with the saunas I thought would be bigger. Each sauna room always had people and at times, there was no space. There are not enough sauna rooms for the amount of people that come. The hottest room was 171F which in my opinion is not sufficient. There needs to be hotter rooms however I did sweat in the sauna. I wanted to change to another uniform but they only give one per person which is ridiculous. If you're paying $60, there should be unlimited uniforms like what they have at King Spa. The outdoor pool area is dirty and overcrowded. I will not be going to this location again. read more

Spa Castle in College Point was their very first location and it used to be breathtaking. I have been coming to this location for many years, going as far as purchasing their annual bundle pass packages. No more! Getting straight to the point, the facility had been allowed to run down. Plenty of photos on the website and the 360 tour are no longer accurate. Comfortable reclining chairs on the main floor have been replaced with wooden ones. Lockers malfunctioning or missing batteries altogether. Many outdoor water jets are broken. Waterfall area by the pool was closed off. Pools are at full capacity if not over capacity. People going into the pools with drinks in their hands. There is more staff at the check in registers than in the actual facility. There used to be a third party vendor, several people who would be sweeping, cleaning, wiping throughout the day. I didn't see a single person on my recent visit. I hope the owners/mgmt will turn things around soon, before it turns into a complete dump. read more

Went yesterday and was a little disappointed. There was 4 of us. Went to the buffet and I understand they charge so much for a lb of food but they charged for the plate which was the biggest and heaviest plate I spent $36 for a few shrimp/ salad and fruit. Our entire bill for food came to $156. Way to much. When u weigh the food adjust the scale for the plate. Also in one of the saunas there was a couple just shy of having sex. Not what I want to see when I have a day to relax with family read more

It's an OK place. I came here for a group session, which was booked for me as part of a larger event. As part of our group spa treatment, we received a reflexology foot massage (about 30 minutes), access to a private room downstairs which had champagne and access to other parts of the facility which featured an upstairs "rooftop" jacuzzi facilities, different saunas, an ice room, meditation room, and coed as well as unisex facilities. I thought the experience was nice. The foot massage was the highlight -- being a runner and walking a lot in NYC, they did a great job working out the kinks. The facility itself was a little confusing. It was tough to find the rooftop jacuzzis and it wasn't really very high not offering great views. Space there was a little cramped as well. The private soaking tubs in the unisex rooms are nice and relaxing. The different rooms (sauna, etc) on the cafe floor are nice as well. The private waiting rooms for the massage areas need a little improvement. All in all, I think it's an OK facility. I'd pay $40 to access it for a bit and think that's a fair price. I'm not at all too sure how much they charge, because my visit was included to another event that I attended in NYC that weekend. read more

The upstairs pools were dirty with oil and floating I-don't-knows in them. The people there were also very loud/drunk and it was not very therapeutic at all. Too many people are allowed in at once and it's a serious joy kill. Several of the stations were closed when we arrived at 6:45, which was odd because they advertise as being open until midnight. Even the couples massage was rough and lacked proper technique, ambience, and aroma. Not to mention their classical song repeated 20 times for the entire session. Spa Castle is just subpar, which is lame because you expect more when you drop $400. Sigh* still on my quest to find the perfect bath house. Also kids. Wtf? Kids are the opposite of relaxing. Duh. People go here to get away from kids read more

I came here years ago and I was scared to come back because of what happened in the pool a few years back... but when my parents came they said it got better so I decided to come back and try it. It's still the same place nothing has changed, but maybe more protection around and cleaner. The massage ladies are pretty cool but get mad if you don't tip them, I mean they already charging us for tip when we pay for the massage ticket... and it's pretty expensive. Overall it's a good place to relax. But don't get a massage here, you can get a cheaper one in flushing. read more

On one hand, I had a great time. On the other hand, the locker room exposed penis to unexposed penis ratio was a little...skewed in one direction. So straight away, if that sentence in any way bothers you, think twice before you head here. If you don't care, good. A true Korean spa, SC delivers the epitome of a relaxing day. I'll say it - i'm not a particular fan of traditional locker room group shower experiences....buuuut this place is a big fat exception. Get over it, drop some clothes, and hit the Event bath. Then go in the 192 degree sauna. Then the cold shower. Then the event bath. Then the hot tub chairs with jets. Then cap it all off with a hot shower. Do it all without worrying about a towel - and be a better man for it. See? Aren't you already having a great time? And you haven't even left the locker room yet! Okay, now you're just hanging out. Leave the locker room. Head upstairs for floor after floor of expansive, wonderfully heated, relaxing paradise. Enjoy the 197 degree sauna followed immediately by a stint in the 39 degree freezer. Take a nap in the nap room. Have a fruit smoothie. Pay for a massage. Enjoy the indoor pool bar. Dip in the heated outdoor pool with a unique variety of jets and massaging apparati and then sit in the wood-lain hot tub that kind of smells like cedar. Facts: You will have a good time, you will leave more relaxed, and you will spend more money than you thought you would. Tips: - Get there EARLY. Valet your car and enjoy everything early. We got there at 10:30 and I wish we got there at 8:30. The crowds and kids and annoying people that treat this like an all inclusive resort pop in around 1pm. - Bulk up on the free water...and ration your swim up bar unless you're just droppin bills like it's your birthday. Drinks are pricy and gratuity is included. Plus, all you have to do is scan your wrist, so as with a cruise, you can drink and drink...but might get a little shock when you cash out. - Bring a towel and a bathing suit. This allows for maximum enjoyment - even though you have to wear your year 2500 style gray matching clothes, you still need a bathing suit for all the non-naked pool related activities. Do NOT indulge in the fruit buffet. Sure, its very nice of them to cut up watermelon slices the size of your head and pineapple the size of your arm, but at $10 or something per pound I dropped a whopping $21.00 on fruit I could have gotten for 4 bucks at the store. Yeah, it was good...but not THAT good. DO indulge in sushi, as well as a bento box (if that is your thing) from the restaurant upstairs. Prices are pretty reasonable. Admission isn't too steep, and Spa Castle promises a day full of relaxation, swimming, drinking, saunaing, and a little bit of hanging out. Literally. Just read some reviews before going here - the staff doesn't do much in the way of explaining for first timers. Oh yeah, and don't wear your shoes past the door to the locker room. Illegal. Be one with the shoe locker and avoid getting yelled at. read more

Back in the day this was the Disneyland of spas, and I went all the time. Yesterday, I was greeted by a man masturbating in the steamroom, and rust everywhere. Lightbulbs were out and not replaced, paint was peeling, the staff were zombies, and I left soon. I will never return. The food has gone off too. read more

The venue is beautiful. Staff are rude. If you are an adult looking for a spa day this isn't it. It feels very community pool outside. Kids jumping off stuff splashing screaming . The name of this place should be kid pool castle. Not spa Castle. The locker room is beautiful the nude area is very relaxing. I would come back if I had kids to bring with me. I would highly recommend this place have days where it is solely adults. I think it would be extremely desirable to adults. read more

Spa Castle - Outside pools - Massage Near Me - College Point, New York

If I can this place a 0 I would give it a -1000. On June 1st, 2016 at approximately 9:50pm, entered the jacuzzi at Spa Castle (College Point, NY). When I stepped down on the first landing, I noticed the water was a little warmer than usual. I stepped down to the second landing, where the jet streams are, and immediately felt the skin on my ankle burning. In shock, I quickly jumped out and notified the lifeguard of the incident. The lifeguard notified Cassie who claimed to be the lifeguard on duty. Cassie told the lifeguard to give me some cream to treat the burn and wished me a good night. I informed Cassie I wanted to make an incident report and she said \"Absolutely not. Not for a little scrape." I told her my leg was burning and stinging. She tried to convince me the water couldn't possibly have burned me and that it doesn't go above 100 degrees fahrenheit OR maybe I'm allergic to the water OR maybe I scraped my leg on the concrete. Every argument she tried to make, I used rationale to cancel it. I explained the scrape would have come about from behind and not across my leg and, if I was allergic to the water, my whole body would have broken out and, if I was allergic to the water, what else is in there besides chlorine? As I rubbed the burn cream on my leg, my skin rubbed off with it. I showed Cassie and her response was there's no way possible that could happen. I asked again to file an incident report. She left and came back with receipt paper for me to write it down. I asked for an official report. She denied my request. At 10:23pm, I called 911 to have EMS clean and treat the burn due to Spa Castle's refusal to assist and document the issue. EMS treated me and I left. Spa Castle was never apologetic, they did not check up on me, and I now have to follow with my primary care physician to make sure my wound heals properly. I will attach a few pictures I took yesterday documenting this incident. read more

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Smh @ this place. 3-5 yrs ago this was the place to be..until the whole hood fount out about Spa Castle. Now this place has gone down in the dumps! Ghetto girls in the jacuzzi & sauna rooms staring at you like theyre ready to fight & let me not get started with the staff. Rude! Rude! Rude! With attitudes out of this world. Theyre busy talking to each other trying to ignore you at the counter. I went to go get a foot massage & they were "unavailable" Are you serious??? Im looking for a new place to call my spa home bc I did not intend to come to a spa to spend a day with the homies & loud kids. No thanx! read more

Really enjoyed Spa Castle's amenities-- get there early to avoid the crowds. Food is very over priced so try to eat before! Caution: Be very careful while walking around. You're not allowed to wear flip-flops. I slipped in the changing area b/c a cleaner was mopping (out of sight) and did not leave a sign up. The cleaner and receptionist also just looked at me blankly as I was on the floor/ getting up. Very unprofessional staff. I also e-mailed Spa Castle about this incident (no manager was able to speak to me as I was checking out which was very odd) and received no response. Definitely a safety concern. read more

Spa Castle - be careful. this is what may happen to you due to slippery floors/ no flip-flops rule/ apathetic staff! - Massage Near Me - College Point, New York

This is my happy place. I've easily spent a full 12 hour day here, going in and out of hot rooms and napping. After coming here for a few years I've got a nice routine: 1) ladies wear your bathing suit under your spa outfit 2) slippers are not worth the rental price but a robe is, post swim 3) buy a bottle of water and refill if through out the day 4) book any special services (massage, body scrub) as soon as you get there, they tend to fill up fast 5) I like to start in the low temp sauna rooms and work my way up in temp with breaks in the cool room between. Then I sit under the infared lights for awhile. 6) lunch upstairs - the bibimbop is delicious 7) I usually follow lunch with a foot massage 8) the outdoor pools! Before going back inside hang out in the outdoor sauna - you'll dry nicely and then can put on a robe. 9) fro yo snack 10) naked time in the ladies hot tubs in the locker room And that's my recipe for bliss. read more

Spa Castle - Do. Not. Dye. Your. Hair. - Massage Near Me - College Point, New York

More times I visit here, the more I know that I won't enjoy my next time here. And I've been coming here before they built in swimming pools and all that too. Bottom line: if you want a "spa" themed theme park, come here. If you want any sort of relaxation, go else where (especially on weekends) OR come here during working weekdays before 4pm. Upside? The food here is decent. Service is decent as well. But I don't think it's good enough to pay $40 or $50 of entrance fee just for that... Watch out for: 1. people taking selfies and pictures in locker room (where you're probably fully naked, changing into your uniform), 2. people wearing sandals and crocs on the sauna floor, 3. lots of PDAs, 4. chatty and giggling teenagers, 5. half naked people in saunas, 6. obnoxiously loud people in acoustically amazing domes where you can already hear everyone's whispers from 4 feet away... Hope to never see you again, Spa Castle! read more

Spa Castle - Gold room sauna and gem room sauna. - Massage Near Me - College Point, New York

Upon getting to spa castle (around 10:30am), we pulled into the parking lot. We were greeted by a very nice guy which took the car keys and directed us to the entrance. We went with a group of over 10, so we got 10% discount. SCORE! They gave us this wrist watch looking thing. The bracelette opens your locker and is basically a tab for all purchases you make during the day. I like the watch idea (don't have to carry around cash or credit with you). So into the locker rooms we go. Guys go left, girls go right. You get 2 lockers. The first little locker is meant for your shoes. You go in and take your shoes off and place them there. Then, you pick up a uniform at the counter (btw, they are like the ugliest thing in the world and not very comfortable either. Give me some flannel, a robe or something else as a uniform. Oh and the uniform had like pit stains on it. BARF! Now, you walk your way over to your big locker and get dressed. It looked clean at the beginning of the day, but as the day moved along, it just completely skeezed me out. In the womens locker room area, u can go naked in the suana/jacuzzi. If you leave the locker room area, it's all co-ed. Upstairs (above locker room) was salad bar, sushi station, grill area, the many suana rooms, and chairs/lounges, Headed over to the large suana room. Really nice and kept really hot. No one was in the sauna rooms at all which was awesome. Got to lay there and just chill. We then went to the salt sauna room then the ice room to cool down. I loved all the rooms. They have a gold room and a jade room as well (which I checked out later on in the day) Went to eat after about half hour to an hour in the rooms. I opted for salad bar bc other stuff weren't open yet. It was actually really good. I was surprised at how good the food is. The seaweed salad was AMAZING! And I really enjoyed the fruit they had too. Yes, it was expensive, but you kind of expect to pay that price going into places like this. Later we had more food and all of it was delicious. Shaved Ice and red bean was DELICIOUS! I want some more! After eating, we all decided to take a dip in the pools (next level up) and get massaged by the extremely strong water jets. They were amazing! You really do not need to get a massage from a real person bc these jets worked wonders. Did those for a lil bit, then went into the hot tub jacuzzi. It was nice and at the perfect temperature. I tried stepping into the suana outside, but it smelled like someone peed all over the floors that I had to leave right away. We went, got some snacks and then kinda split up and do things on our own to relax. Some went into the sleeping room, some went up another level to the bar/restaurant. I went back to the suanas. As the day went by, everything just got BAD! Place started to get beyond crowded. The people that showed up were teens or dirty looking rude people. The staff also started getting so rude! One of my girlfriends was in a robe (that she rented) and one of the staff chased her around saying he'll kick her out if she doesn't put on her uniform. DUDE, this isn't boot camp! She rented the robe bc the uniforms were beyond uncomfortable. She thought she could wear the robe around. She had a bathing suit underneath. Not like she was naked! The girl at the juice bar had earphones in while taking orders and was not very inviting at all. She ignored some people bc she couldn't hear (maybe she should take out the headphones and do her job). Locker rooms now became NAKED ZONE! Omg, i was blinded at every step. Bathrooms started getting even yuckier. Pee all over the place. Walking to my locker, ladies were scrubbing their private parts and stuff out in the complete open (not in the shower) but in front of mirrors where people were doing their hair. I don't mind the naked people, but when I say excuse me to try and get to my locker, and you bend over and put your naked butt in front of me, that's where I draw the line. I don't need ur dirty self touching me! OMG, so rude! These people do not care at all. Then I saw some people putting on the uniforms without anything underneath. OMG....WTF! I just look down at my uniform and was like "they better have run this through the washing machine in burning hot water 3x!" The pools became makeout zones. Ugh, sooo much PDA. Get a room. This isn't a love spa. I do not want to see you rubbing up on each other doing god knows what. Suana rooms became so crowded. People open the door and don't even bother closing it making the rooms lose its heat. Everything just started feeling dirty and very disgusting as the day went on. As for drinks, you are only allowed 3 drinks per watch. It's a rule they have. That was fine with me cause I don't really drink. If I go back, it'll have to be extrememly early or during the weekday bc when it gets too crowded, you aren't so relaxed anymore. read more

Spa Castle is pretty astonishingly amazing. It is the Disney World of spas. I'm not one in particular to pay for pampering, to go to hot saunas, or steam baths but when one of your more eccentric Russian friends insists that it would be a great idea and finds some kind of living social coupon for half off of a weekend day pass, why the heck not! Normally it costs $50 for a day for as long as really you desire but I don't know how anyone can pass over 8 hours in here without suffering from dehydration and boredom. Bring WATER. Though, for the duration I spent here, I was pretty entertained with the vast options provided by Spa Castle. First thing when you step in you are presented with a really odd set-up. Don't let it intimidate you. You are forced to wear these cult shirts in either pink or blue respectively for gender and some stylish shorts. You must keep your shoes in a separate locker (no shoes allowed in Spa Castle!), and your clothes in another locker further down. You are given a weird wrist watch that automatically locks your locker and reminds you of the number. This special watch also takes care of electronic purchases throughout your visit so that you don't have to carry any money on you and you pay in the end. Purchases range from a huge food bar, sushi, fro-yo, Starbucks, alcohol, massages, manicures, facials, etc. Everything is generally kind of expensive with the exception of the coffee, its the same as any New York Starbucks. On the main floor there are several sauna steam rooms with different themes that provide varying temperatures and aromas to inhale. It was more of a relaxing experience than I actually expected even though my friend was making out with his girlfriend half the time. My personal favorite is the Jade Room - Encased in beautiful green jade and smelling of an old Asian woman's home-made cooking. At least that's what I interpreted the smell of Jade to be. Also really enjoyed the Himalayan Salt room, an Ice Room, a Gold Room. The hottest room is enormous and a squelcher - The Loess. Truly intense. I could only last a few minutes in there as in my dehydrated delirium I started rambling on about the new Star Wars movie theories. Upstairs there are pools. Bring your swimsuit! You can either wear it under your special Spa Castle gear or go back and change in the locker room. Not everything was open due to the weather starting to get cold, but I enjoyed the Hinoki Bath and the body massage jet pools. There is an additional nudist colony pool down in the locker rooms - gender divided obviously. Didn't get to check that one out but I hear that its relaxing. Not sure if I believe it, lol. Overall, Spa Castle was a much different experience than I expected. Is it worth $50? Maybe. . . . Is it worth scouring the web for a discounted day pass, you betch'ya. read more