We called them and arranged to come down to see and buy a specific truck on a Friday for the next…read moreday. Financing in hand and approved. Said we would be there in the morning. Drove 3.5 hours to get there. Arrived at 11:10a, and they sold the dang truck. Guess it wasn't worth holding it since we weren't using their financing. Dave told us he was going to call in the morning to check on our status. When we arrived, he was finishing up the paperwork with someone else. Then had the nerve to leave a voicemail talking about "Sorry it didn't work out ..." Go straight to h3ll, seriously. That's some shady business practices and I'd never recommend them. Feel free to reimburse us the diesel we used to get down to deal with this crap.

I brought a company truck in for a flat tire. We elected to put 4 brand new tires on the truck and…read morehave an alignment. (35000 miles and purchased from. This dealer) when the work was complete, I picked the truck up and got a few miles down the highway and a low tire pressure alarm went off, for the same location as the flat. Upon inspection I realized it was a bad valve stem. I called to bring it in to remedy. When I got to the service center I asked if they normally would check and ensure that all valve stems were safe an functional particularly when purchasing a new set of tires. The service manager said "not typically". I was shocked to say the least. They put 4 brand new tires on it, performed a wheel alignment, and did some sort of "multi" point inspection that clearly didn't include any investigation into why the tire was flat in the first place *simple as a valve stem* so I cannot in good faith suggest anyone bring a vehicle here for servicing. What's worse, instead of getting me in for repair upon arrival to correct their own gross negligence, they made me wait for over 2 hours in their waiting room to remedy a problem they could have easily averted with just a little due diligence one would expect from a professional repair shop. BUYER BEWARE, if they treat customers who have purchased multiple vehicles from this location with such apathy and disregard, imagine how they treat customers looking for service or a new family vehicle. There are clearly better options out there, please explore them before settling for this business. These people will cost you time and money.​

Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I'm thrilled to write a 5-star review. Why? First of all, the tire store in Saratoga that has…read moreserviced 2 cars for many years complains regularly that they're too busy and can't fit me in. So I called Rowland St. and they said if I want to wait during the service, I could have an appointment in about 2 days. A few more minutes on the phone and it was set up. Also, their new building has a pleasant waiting area and pleasant, low-key staff. Have you had a jiffy oil change where they try to add on unnecessary services that you don't need? That didn't happen here. I explained what I was after, I pointed out something else I found, and I got good advice on how to resolve it. There was no upselling. Finally, I figured the service I needed would be outrageously expensive, so I researched to get a feel for what I was in for. IMHO, the final bill reflected a reasonable price for parts which I expected to be marked up obscenely. The labor, too, seemed fair for the task. In all it was a lot of money but it seemed appropriate after my worrying beforehand. I didn't expect to be saying this, but I'll probably be back for my next auto service.

Been using Coseos to service since we moved here in 1990. 34 years…read more Always great service. Staff is friendly and knowledgeable. As well as always providing quality service.

My son was driving home from college today got the Thanksgiving weekend. His car broke down in town…read moreand Coseo's was quickly able to evaluate the car. While we choose to have the car brought closer to home for repairs we are grateful for their fast costumer service and expert advice. We are truely Thankful!

when our friend mike told me that MICHAEL'S AUTOMOTIVE won't "screw you", that they do what needs…read moreto be done, without looking for and finding a million things they insist NEED to be done, like RIGHT NOW, all in the name of the holy $$$.....that they are trustworthy, honest, and reasonable..... figured we would give them a shot. my '08 pontiac G5 was having an issue, and several other garages insisted it was a transmission problem, and refused to touch the car, instead recommending a tran$mi$$ion $peciali$t. i was heartbroken, then took our friends advice. it turned out to be a simple, 265.00 fix, since the great crew at MICHEAL'S AUTOMOTIVE properly diagnosed the problem. i was elated! turns out "little blue" (pontiac) is the third car i've had, where it is supposedly a p.i.t.a. to change a headlight bulb. every single other garage insisted upon a few/several hundred dollars to do this job, (on 2 other cars, one a prius) something to do with having to remove the front panel from the car. but waaaait, garages charge hourly, right?? not sure why/how a simple two bolts being removed warrants a 600.00 bill. a few garages in the past did the job at original quoted rate, but whined and pouted about it after the job was done, letting me KNOW they were doing me a favor by so doing. ('cos, you know, "we had to remove the front end off the carrrr!") michaels crew did the job quickly, and even noticed a detail relating to another light, which i was unaware of. they repaired it. with no whining. and they charged a very reasonable price. i am both impressed and thrilled. thank you, MICHAEL'S AUTOMOTIVE. you will see us again.

Michael's Automotive provides excellent customer service and is honest, responsive and professional.read more

DON'T LET THE FRIENDLY SOFT SPOKEN TONE FOOL YOU. THIS MAN IS A CROOK!!!! CAR AUCTION SALVAGE…read moreFLIPPER! YOUR CAR FAX WON'T MEAN SH!T TRUST ME. RUN AWAY FAST! unless you are local and know the guy and can threaten him to man up and do the right thing in person....or kick his @$$. knowingly sold me a water logged car VW EOS from auction. literally downplayed and dismissed the questions i asked about seals and drains. promised a grill, blew smoke telling me the new one would arrive. never did. i ended up repairing it myself. tires were rotted brakes (i'm sure he 180 degrees flipped the tires) were shot i filed a complaint with the NY dept of trans that literally went into the black hole. twice. i've been fight off fatal water permeation issues since i got the car home. owner eventually stopped trying to pacify me and stopped responding ONLY 3.5 YEARS LATER INSURANCE JUST SALVAGED MY CAR (FOR IRREPARABLE PERVASIVE WATER DAMAGE THAT CAUSE A PERVASIVE PARASITIC BATTERY DRAIN AND CORRODED 8K WORTH HARD TOP CONVERTIBLE HYDRAULICS) LUCKILY AT OVER HALF (which is unheard of) OF WHAT I PAID FOR IT, THANKS TO THE PREMIUM CONDITION I KEPT THE CAR IN AND SUPER DUPER LOW MILES. I COULDN'T TAKE IT OUT OF THE GARAGE FOR FEAR OF RAIN OR MELTING SNOW. i bought a second car and used this only in the summer pending weather radar forecast. i blame myself for believing and trusting mark even though and buying from a non local mom and pop who buys from auctions and rips off customers.

Not sure why my review has gotten removed (written 2)…read more This place is pure "car flipping" off the auction block. Owner didn't even change the oil, there was a bird found in the air filter, and it needed new brakes. I have to admit to being a stupid car buyer-we did the sale over the phone cause we lived so far away and in a different state. When we got there on a Saturday at 12pm, NO MECHANICS WERE OPEN in the area. We let him talk us up about the car and bought it, didn't get the title for a month- it was still stuck in the auction process. By the time we got the title the warranty was up, and when we were able to register the car after that and drive it, it had MAJOR PROBLEMS (to the tune of 5k). The owner, couldn't care less. We should've returned the car within 2 weeks of not getting the title (I guess that's the law in NY). The owner certainly didn't extend the warranty until when we actually received the title. Hope he's out of business and that's why his page is empty. Total sham.

Having blinker and high beam issues with my BMW. Car was diagnosed as needing a steering wheel…read moreswitch cluster, but was advised he had to replace entire steering wheel column as component was not sold separately. Estimate was $2,300 and he advised BMW would charge $4,000 - $6,000 same work. Checked with BMW and there is a component available and brought the car to dealership. They fixed at a cost of $1,050.

I wish I had seen that they are under new management…read more I picked up my Porsche to find my Oil had been overfilled and my tire pressures were way out of whack. 2 front tires were about 10 pounds overfilled. I asked if I could come in and have them drain the oil a bit. Andre offered to have me come in 3 days. Avoid at all costs.

let me just say that these guys are TOP NOTCH! A couple of weeks ago my car was hit while I was…read moregassing up at a Stewart's. A guy was backing his Caravan type of vehicle and his rear corner dented my rear, right passenger door. The person that hit me knew that he was in the wrong so we exchanged information and got the local police to come down and make a report. I got hooked up with Caliber Collision and they could not have been more helpful with my situation. They are professional, courteous and accommodating. AAA+++++. They made my situation into pleasant outcome. My hat is off to all the staff, especially Adrian & Jose. Great people to do business with. THANK YOU GUYS & GALS!

Email was send with my information and photos of damages to Caliber Community Manager right after…read moremy review on October 30, 2024. No replay email or call from the company.